We are an innovative NHS practice with traditional values that provides excellent, patient centered care. We are proud to have a friendly multidisciplinary health care team which is always happy to help. I have been with my doctor for 20 years and I could not ask for a better doctor. After all this time they know me well and I always trust their opinion.
They have been very supportive and shows a genuine caring attitude whenever I have seen them. My 17 year old daughter is also a patient of theirs and they have helped us both massively over the years. I could not wish for a better doctor. Westbourne Medical Centre is fantastic. The facilities are second to none, and the staff were all welcoming and helpful, I knew I was in good hands.
They have been very supportive and shows a genuine caring attitude whenever I have seen them. My 17 year old daughter is also a patient of theirs and they have helped us both massively over the years. I could not wish for a better doctor. Westbourne Medical Centre is fantastic. The facilities are second to none, and the staff were all welcoming and helpful, I knew I was in good hands.
Services
Meet the Team
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We believe in patient centred care so we run a "personal list" system. The doctor - patient relationship is at the heart of this and enables continuity of care. This means that we like you to see your own doctor for routine appointments unless he or she is away from the practice or it is more appropriate for you to be seen by another member of the team.
Services
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As a modern practice we offer a range of services to our registered patients. Some of these have previously only been provided in hospitals but we hope you find it more convenient to be seen closer to home. It is not possible or desirable that all these services are provided by a doctor. Nurses, Physiotherapists, Health Care Assistants, Health Visitors and Nursery Nurse work in the medical centre and we all work together as a team.
Appointments
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It's our aim to provide you an appointment system that meets your needs. Our receptionist will usually ask you for some basic details. This is to ensure we can assist you as speedily as possible and to ensure you see the most appropriate health professional for your problem. The receptionists are bound by the same strict rules of confidentiality as the doctors and nurses.
Home Visits
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We appreciate that you may be housebound by illness, too frail or terminally ill to get to the surgery and under such circumstances we will always be happy to visit you at home. For home visit requests please telephone 01202 752550 before 10:30am and give as much information as possible so the doctor can prioritise his/her visits.
Emergency Appointments
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If you are feeling that your situation is serious and you need an immediate attention, but ambulance is not appropriate please call us for an emergency duty appointment 01202 752550. You will see one of our highly qualified and professional practitioners on sit and wait same day service. All patients with urgent medical problems are guaranteed to see a doctor the same day.
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