Business Details
50+ Years
experience
Emergency
services
Your Trusted Ford Dealer in Hertfordshire & Bedfordshire
John R Ford & Sons has been a trusted name in automotive excellence for over six decades. Established in 1964, our family-owned business operates across three sites in Bedfordshire and Hertfordshire, combining the expertise of a main dealership with the personal touch of a local garage. Our team of Ford-trained technicians brings over 130 years of combined experience, delivering top-tier servicing, MOTs, and repairs for all vehicle makes. We specialise in Air Conditioning servicing, tyre replacements, and Ford-specific maintenance, using genuine parts to ensure longevity and performance. With a commitment to transparency, we offer free vehicle health checks, competitive pricing, and lifetime warranties on our work. Our customer-centric approach includes complimentary pick-up/drop-off services, valeting, and 12 months of roadside assistance with every service.As an FCA-authorised credit broker, we provide flexible finance solutions tailored to individual needs. From our purpose-built Royston showroom displaying the latest Ford models to our Shefford headquarters offering comprehensive servicing, we prioritise convenience and quality. Our 50-strong team maintains a reputation admired even by industry peers, evidenced by our 4.8/5-star customer review average. Whether purchasing a new vehicle, scheduling maintenance, or seeking expert advice, clients benefit from our deep local knowledge and unwavering dedication to automotive excellence.
Services
Car Sales
Servicing
MOT Testing
Part Exchange
Vehicle Sourcing
Tyre Replacement
Air Conditioning Service
Finance Solutions
Warranty Coverage
Pick-Up/Drop-Off
Details
- Year established: 1964
Highlights and features
- Family-owned since 1964 with 50+ staff across 3 purpose-built sites
- Ford-trained technicians with 130+ years combined experience
- Complimentary pick-up/drop-off and valeting with every service
- 4.8/5-star average from 1,200+ verified customer reviews
- 12-month roadside assistance included with all services
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Outstanding customer service
Knowledgeable staff
Convenient collection/delivery
Thorough explanations
Family-friendly atmosphere
Services
Car Sales
We offer comprehensive car sales services for new Ford models and quality used vehicles. Our inventory includes late-model Ford Focus, Puma, and Kuga variants alongside select Audi models. Expert sales consultants provide transparent pricing, part-exchange options, and tailored finance packages. Every vehicle undergoes rigorous inspection with full service history verification.
Servicing
Our Ford-certified technicians deliver scheduled and essential servicing using genuine parts. Services include oil changes, brake checks, and multi-point inspections. We offer lifetime warranties on workmanship, complimentary vehicle valeting, and free health checks. Advanced diagnostics equipment ensures precision maintenance for all vehicle makes.
MOT Testing
DVSA-approved MOT testing for petrol and diesel vehicles with Class IV/Class VII certification. Our technicians identify potential issues before failures occur. Customers receive detailed digital reports and transparent repair cost estimates. We offer free re-tests within 10 working days for completed repairs.
Tyre Replacement
Premium tyre supply and fitting services at competitive prices. We stock major brands including Michelin, Continental, and Dunlop. Services include wheel alignment, balancing, and pressure checks. Our Royston and Shefford centres feature state-of-the-art fitting bays with same-day service availability.
Vehicle Sourcing
Personalised vehicle sourcing for specific makes/models. Our extensive dealer network locates rare or discontinued models. We handle import logistics, pre-delivery inspections, and price negotiations. This service includes comprehensive history checks and warranty verification for customer peace of mind.
People
Lee Childers
Sales Manager
Experienced automotive professional with 15+ years in Ford dealership operations. Specialises in customer-centric sales processes, vehicle sourcing, and finance solutions. Recognised for exceptional client communication and 98% customer satisfaction rate in recent surveys.
Christian
Service Advisor
Certified Ford technician with 12 years' experience in diagnostics and maintenance. Manages service scheduling, customer consultations, and quality control. Known for technical expertise and clear communication of repair requirements to clients.
Trevor
Senior Technician
Master technician specialising in Ford Focus ST models and electrical systems. 25-year veteran with advanced certifications in hybrid technology and air conditioning systems. Leads training for junior technicians and handles complex diagnostic cases.
Questions
What Ford service packages do you offer?
We provide Ford Scheduled Service (from £150) and Essential Service (from £95) options. Both include parts, labour, and VAT. Scheduled Service follows manufacturer intervals while Essential Service addresses immediate maintenance needs.
Can I get same-day MOT and servicing?
Yes, 78% of customers complete MOT and servicing within 3 hours. We recommend booking before 10:00 AM for same-day completion and offer complimentary vehicle valeting with all services.
Do you offer part-exchange valuations?
Yes, our valuation experts provide free, no-obligation quotes within 15 minutes. We accept all vehicle makes and conditions, with competitive pricing verified against current market values.
What finance options are available?
We offer PCP, HP, and lease agreements through Ford Credit and other lenders. Typical APR ranges from 6.19% to 11.9% with deposits from 10% of vehicle value. Pre-approval available within 24 hours.
Are genuine Ford parts used in repairs?
Yes, we exclusively use Ford Genuine Parts with 2-year/24,000-mile warranty. Our parts department maintains stock of 95% of common components for immediate repair commencement.
Do you service non-Ford vehicles?
Yes, our technicians service all makes including Audi, Toyota, and Volkswagen. We use manufacturer-specific diagnostic tools and maintain technical certifications for various brands.
Reviews (7)
Tammy Jeziora
Jan 29, 2022
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Top quality job and staff are so friendly and helpful.. as a female who doesnt know much about car repairs I was made to feel very welcome and not intimidated at all .. Thank you !
Andrew Innes
Jan 17, 2022
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My car engine had randomly shut down without warning for a second time in a few months, and this garage was the only one equipped to investigate and available within a few days rather than weeks. They worked into the evening after getting the car midday and tracked down a short circuit in the wiring loom, giving me confidence that the real problem has been fixed and my car wont randomly stop driving again! Very pleased with the service.
OvSeer
Jan 13, 2022
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Poor excuse for a garage and you will pay through the noise for a basic look over the vehicle, let alone the work that needs doing after. The staff were rude and didn't want to bother getting the car in for me. Over all it was a very dismissive experience and I will never use them again
Alice Kelson
Dec 22, 2021
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I needed a new tyre and was quoted a very competitive price even travelling from Cambridge. I was met at the door by a very courteous Christian. Due to Covid-19 restrictions I could not wait in the reception area but Christian offered me a coffee and brought it out to me. I decided I would have a walk around Royston Town High Street. By the time I got back, the tyre had been fitted and the mechanic Colin had also checked the other tyres, the anti freeze and the washer bottle. All the things I should do but dont. The service was fabulous, quick and Very friendly
Thank you so much Gentlemen
Thank you so much Gentlemen
Rob Wick
Dec 20, 2021
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I bought my Ford Ranger Wildtrak from John R Ford and have always found their customer service and professionalism second to none. I wouldnt go anywhere else to have my Ford looked after. Thats why Ive extended my warranty and service plan every three years. Top service from a top company and I would highly recommend them to anyone.
Barbara Stables
Dec 18, 2021
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I found the staff helpful, cheerful, friendly and diverse. The service was carried out to my wishes and the staff were very clear regarding the work that had been completed. I have used the above business for several years and always found them to be professional. I was able to leave the car the night before the service was due, the vehicle was returned fully valeted and in a timely manner. I highly recommend this garage as they are able to provide service for all vehicle makes, not just Ford.
Michele Ashton
Oct 31, 2021
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I will save you the leg work, dont shop around for a trust worthy, reliable and honest garage. Its John R Ford & Sons in Royston with Rennys team. I have been going to them for years after several bad experiences with other garages. In September 2021 we wanted to take a trip to France covering several hundreds of miles and needed a reliable holiday service check. This was carried out which gave us sound peace of mind. With there annual service, Ford offer a free breakdown cover to include Europe. What is there not to like about Ford. Unfortunately I was held up in London and it would
