Business Details
23 Years
experience
Emergency
services
Trusted IT Support & Cybersecurity Solutions
CapNet has been a trusted IT partner for over two decades, delivering bespoke managed services to organisations across the North West and beyond. Our Microsoft-certified engineers provide proactive 24/7 monitoring, cybersecurity solutions, and infrastructure management to prevent disruptions and ensure business continuity. We serve diverse clients ranging from local enterprises like Gaskells Waste Services to national brands such as O2, integrating seamlessly with teams to handle technical challenges while clients focus on growth.Our tailored IT solutions scale with businesses, combining advanced threat detection, data encryption, and compliance measures to protect modern digital ecosystems. With a proven track record of reliability and expertise, we have become an extension of our clients' operations, offering peace of mind through integrated, future-ready technology support.
Services
IT Support
Cyber Security
Business Continuity
Digital Marketing
Business Broadband
VoIP Systems
UPS Solutions
ICT Support for Schools
IT Project Management
Software Solutions
Details
- Year established: 2003
Highlights and features
- Tailored IT solutions for businesses of all sizes
- 24/7 proactive monitoring and maintenance
- Advanced cybersecurity measures with compliance focus
- Microsoft-certified engineering expertise
- Proven track record with local and national clients
Associations and certifications
- ISO 27001
- Cyber Essentials
What people say
Proactive rather than reactive
Second to none service
Knowledgeable team
Reliable and efficient
Excellent customer care
Services
Managed IT Support
Our managed IT support provides continuous monitoring and maintenance of your technology infrastructure. This service ensures minimal downtime through proactive issue resolution and regular system updates. Businesses benefit from dedicated engineering support and customised solutions that align with their operational needs.
Cyber Security
CapNet's cybersecurity solutions protect against evolving digital threats through advanced threat detection and data encryption. We conduct vulnerability assessments and implement protective measures to safeguard sensitive business information and maintain compliance with industry regulations.
Business Continuity
Our business continuity planning ensures rapid recovery from IT disruptions through secure cloud backups and server replication. We implement strategies to maintain operations during crises and restore systems efficiently when incidents occur.
VoIP Telephone Systems
CapNet's VoIP solutions offer cost-effective communication systems with advanced features like call routing and remote accessibility. Our hosted telephone systems eliminate hardware costs while providing scalable options for growing businesses.
Digital Marketing
We enhance online visibility through SEO, web development, and social media management. Our data-driven strategies improve brand awareness and generate leads while ensuring websites remain optimised for search engines and user experience.
Questions
What IT services does CapNet offer?
We provide managed IT support, cybersecurity, business continuity, VoIP systems, digital marketing, and ICT support for schools. Our services include 24/7 monitoring, threat prevention, and infrastructure management.
How does CapNet's cybersecurity protection work?
Our cybersecurity services include threat detection, data encryption, penetration testing, and staff training. We implement advanced measures to safeguard systems against ransomware, phishing, and other cyber threats.
Do you support businesses outside the North West?
While based in Birkenhead, we provide IT services to organisations nationwide through remote support and strategic partnerships.
What makes CapNet different from other IT providers?
Our proactive approach, Microsoft-certified engineers, and tailored solutions set us apart. We become an extension of your team, focusing on prevention rather than reaction.
Can CapNet help with school ICT requirements?
Yes, we offer education-specific IT support including network security, compliance audits, and dedicated service packages for primary and secondary schools.
Reviews (2)
Laura Williams
Jun 02, 2021
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I've worked with many IT companies over the years but capnet are by far the best. They are PROACTIVE as opposed to REACTIVE which means minimal disruption and downtime. They're knowledgeable, honest and approachable and their customer service is second to none. They have gone above and beyond for me this week and I honestly cannot thank them enough! Highly recommended
Gary Huddleston
Jun 03, 2018
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Capital Networks are our preferred outsourced ICT company. We have referred Capital Networks to many of our clients as the service they have given is second to none.
