Business Details
Your Automotive Marketing Technology Partner
Marketing Delivery is the UK's leading automotive marketing software company, specialising in AI-driven CRM solutions and social media management tailored exclusively for the automotive sector. With over 15 years of industry experience and a team boasting 300+ years of combined dealership expertise, we empower automotive retailers to enhance customer engagement through dynamic, data-driven communication strategies. Our VoiceBox platform automates customer journeys across sales and aftersales, integrating seamlessly with major DMS systems to deliver personalised email, SMS, and social media campaigns that boost conversion rates and retention.Recognised by 500+ UK dealerships, our technology enables businesses to track measurable ROI while maintaining brand consistency. We collaborate with industry leaders like Keyloop and the NFDA to ensure our solutions remain at the forefront of automotive marketing innovation, helping dealerships of all sizes future-proof their customer relationships.
Services
VoiceBox Sales
VoiceBox Aftersales
VoiceBox Social
LeadBox
Stock Alerts
MOTBox
Data Cleansing
Highlights and features
- We offer 300+ years combined automotive industry experience in our team
- Our VoiceBox platform integrates with all major DMS providers
- Proven success with 500+ UK automotive retailers
- We provide AI-driven CRM solutions tailored for automotive sector needs
- Our technology enables measurable ROI through comprehensive reporting
What people say
Increased sales conversions
Proven success
Faultless system
300+ years experience
Measurable ROI
Services
VoiceBox Sales
Our VoiceBox Sales solution automates customer communication throughout the automotive sales cycle. By integrating with existing DMS systems, it delivers personalised email and SMS touchpoints that enhance customer experience while improving conversion rates. The platform enables automotive retailers to maintain brand consistency and track measurable ROI through comprehensive reporting.
VoiceBox Aftersales
VoiceBox Aftersales streamlines customer retention through automated reminders for service, MOT, and VHC amber work. Using DMS data, it sends targeted communications that increase booking rates while reducing manual outreach efforts. The solution helps automotive dealerships maintain ongoing customer relationships and maximise lifetime value through seasonal offers and health checks.
VoiceBox Social
VoiceBox Social enables automotive retailers to engage customers across major social platforms. The solution combines organic content management with targeted advertising campaigns to increase brand awareness and drive sales. By leveraging customer data and search preferences, it delivers relevant content that enhances digital marketing effectiveness throughout the customer lifecycle.
LeadBox
LeadBox optimises outbound call efforts by consolidating customer data from multiple sources. The platform segments leads into prioritised call pots, improving both sales conversions and customer service. This solution helps automotive dealerships efficiently manage follow-ups while maintaining comprehensive records of customer interactions across sales and aftersales operations.
Stock Alerts
Our Stock Alerts service automatically showcases available vehicles to active prospects through targeted digital campaigns. By connecting directly to dealership websites, it re-engages customers who couldn't initially find the right vehicle. This automated solution has demonstrated a 10% conversion-to-sale rate, helping automotive retailers maximise their inventory visibility and sales opportunities.
People
Harry Prestidge
Head of Marketing
With extensive automotive marketing experience, Harry leads Chorley Group's marketing strategy and has successfully implemented Marketing Delivery's solutions to enhance customer communications while maintaining brand values.
Will Blackshaw
Director
As Director at Blackshaws, Will has overseen the successful implementation of VoiceBox Sales and Aftersales solutions, improving customer engagement and operational efficiency across their dealership network.
Tom Wickham
Group Marketing Manager
Tom manages marketing operations at Caffyns and has leveraged VoiceBox technology to automate key sales processes, significantly reducing staff workload while improving customer retention rates across their dealerships.
Will Jennings
Head of Marketing
Leading marketing initiatives at Vines Group, Will has implemented Marketing Delivery's automated systems to address stock shortages and improve customer communication effectiveness across their automotive operations.
John Williams
Marketing Director
As Marketing Director at Simpsons koda, John has utilised digital marketing solutions to enhance their marketing strategy, focusing on data-driven customer engagement and improved sales conversion rates.
Questions
Can I use VoiceBox as a self-serve platform?
Yes, we offer a self-serve option for marketing departments using our automotive-specific CRM software alongside varying levels of account management support.
Do you provide a free social media trial?
We offer a free Social Media Health Check Audit to identify quick wins and potential improvements rather than a standard trial period.
Which DMS providers do you integrate with?
We integrate with all major showroom systems including Keyloop Drive, Autoline Rev8, Dealerweb, EnquiryMax, Contact Advantage, and Pinnacle.
How does VoiceBox improve customer retention?
Our automated reminders for service, MOT, and VHC work use DMS data to maintain ongoing customer relationships and maximise lifetime value.
What reporting features are available?
Our platform provides comprehensive reporting with trackable results, offline conversions, and ROI measurement across all marketing channels.
How does Stock Alerts help with vehicle sales?
Stock Alerts automatically showcase available vehicles to active prospects, achieving a 10% conversion-to-sale rate for previously unsuccessful inquiries.
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