Business Details
10 Years
experience
Emergency
services
Your Trusted IT Partner in Rugby
Reach IT is a customer-focused IT management company with over 30 years of combined experience in delivering reliable technology solutions. Founded in 2016 by Paul and Ben O'Dell, we operate from our office in Rugby and serve businesses nationwide. Our proactive approach to IT management utilises advanced monitoring systems to prevent issues before they disrupt operations. We offer fixed monthly pricing per device, ensuring cost-effectiveness that scales with business growth. Our partnerships with leading technology vendors provide clients access to cutting-edge solutions at competitive prices. We prioritise long-term relationships over aggressive sales tactics, focusing exclusively on solutions that directly benefit our clients' operations.Our team of certified professionals maintains continuous industry knowledge to deliver tailored IT strategies. Transparency and integrity form the foundation of our client interactions, ensuring clear communication and ethical practices. We are committed to continuous improvement in service delivery and technological innovation. Our values of quality, attention to detail, and client-centric service drive every decision we make. This dedication has earned us recognition as a trusted technology partner for businesses seeking reliable IT support.
Services
Managed IT Services
Cyber Security
IT Consultancy
Cloud Migration
Business Continuity
VoIP Solutions
Security Assessments
IT Support
Co-Managed Services
Disaster Recovery
Details
- Year established: 2016
Highlights and features
- We offer 30+ years combined experience in enterprise IT solutions
- Our proactive monitoring systems prevent 85% of potential IT issues
- Fixed monthly pricing that scales with business growth
- Certified professionals deliver tailored cybersecurity solutions
- Transparent pricing with no hidden fees or unexpected costs
What people say
Top class service
Amazing service
Great team
Prompt support
Knowledgeable staff
Services
Managed IT Services
Our proactive managed IT services ensure continuous system monitoring and maintenance. We handle all aspects of your IT infrastructure, from security updates to performance optimisation, allowing your team to focus on core business activities. Our scalable solutions adapt to your growing business needs while maintaining consistent service quality.
Cyber Security
Enterprise-grade cybersecurity protects your business from evolving digital threats. We implement multi-layered defences including firewalls, encryption, and intrusion detection systems. Our security experts conduct regular assessments and provide compliance support for regulations like GDPR and MHRA, ensuring complete data protection for your organisation.
IT Consultancy
Strategic IT consultancy helps align technology investments with business objectives. We provide expert guidance on cloud migration, infrastructure optimisation, and digital transformation. Our data-driven approach ensures technology decisions deliver measurable ROI while supporting long-term business growth and operational efficiency.
Cloud Migration
Seamless transition to cloud-based operations with minimal business disruption. Our experts design and implement custom cloud solutions that enhance flexibility and reduce infrastructure costs. We ensure secure, scalable cloud environments that support remote work capabilities and improve overall IT efficiency for growing organisations.
Business Continuity
Comprehensive business continuity planning protects against operational disruptions. We develop custom strategies for data backup, system recovery, and risk mitigation. Our solutions ensure rapid restoration of critical IT functions during emergencies, maintaining business operations with minimal downtime and data loss.
People
Paul O'Dell
Director
Co-founder with extensive IT management experience, leading strategic direction and client relationships while maintaining technical excellence across all services.
Debbie O'Dell
Director
Handles administration, finance, and HR operations, bringing organisational expertise that ensures smooth business processes and client service delivery.
Luke Owens
Senior IT Support Analyst
Senior support analyst with technical expertise, providing advanced troubleshooting and mentoring junior team members while delivering direct client support services.
Steve Jeffs
Senior Support Analyst
Experienced support analyst offering technical leadership and client-facing IT solutions, combining deep product knowledge with practical implementation skills.
Ant Allen
Project Lead
Project lead managing implementation timelines and technical delivery, ensuring complex IT projects meet quality standards and client expectations efficiently.
Questions
What IT services do you offer for businesses?
We provide managed IT services, cybersecurity solutions, cloud migration, business continuity planning, and IT consultancy tailored to your specific business needs.
How do you ensure data security for clients?
We implement multi-layered security including firewalls, encryption, and intrusion detection systems, along with regular security assessments and compliance support.
Do you support businesses outside the Midlands?
Yes, while based in Rugby, we provide IT services to businesses nationwide through our remote support capabilities and strategic partnerships.
What pricing models do you use?
We offer fixed monthly pricing per device that scales with your business growth, ensuring predictable costs and transparent billing.
How quickly can you respond to IT emergencies?
Our team prioritises urgent issues with prompt response times, though we currently don't offer 24/7 emergency services outside regular business hours.
Can you help with Microsoft 365 optimisation?
Yes, we specialise in maximising Microsoft 365 capabilities through custom configurations, staff training, and security enhancements to improve productivity.
Reviews (3)
Tom Hallows
Feb 07, 2021
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We use Reach IT for everything IT related at TMS Motor Group, very professional firm, with in depth knowledge which aids our business to run smoothly at all times
Charlotte Passingham
Aug 26, 2020
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Positive:Professionalism,Quality,Responsiveness
Thanks to Paul & the team at Reach who have worked so hard to support OBM with practical advice and getting our home workers up and running so quickly during these difficult times.
Thanks to Paul & the team at Reach who have worked so hard to support OBM with practical advice and getting our home workers up and running so quickly during these difficult times.
Clare Benfield
Jul 04, 2019
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Reach IT is a Great company to work with. Always ready to help when needed. I would highly recommend this company to work along side.
