Business Details
20 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted 24/7 Locksmith in Norwich
Established in 2006, City Locks Norwich has built a reputation as a trusted provider of comprehensive locksmith solutions for both domestic and commercial clients across Norwich and surrounding areas. Our team of skilled professionals operates 24 hours a day, 365 days a year, ensuring immediate assistance during emergencies while maintaining a commitment to quality and reliability. Specialising in emergency lockouts, lock replacements, and break-in repairs, we utilise fully equipped vehicles stocked with common locks to provide swift on-site solutions without requiring return visits. Our dedication to customer satisfaction extends beyond technical expertise, with a focus on transparent communication, fair pricing, and practical advice to enhance property security.As part of our integrated service network, we collaborate with Norwich Glass Company to address glass-related emergencies, offering boarding up and replacement services when required. With over 15 years of local experience, we combine rapid response times with professional integrity to resolve access issues efficiently while maintaining the highest standards of workmanship. Our services cater to residential properties, commercial premises, and emergency situations requiring immediate attention, ensuring comprehensive coverage of security needs across Norfolk and North Suffolk.
Services
Emergency Locksmith
Lock Replacement
Break-In Repair
Commercial Locks
Key Extraction
Garage Locks
Digital Locks
Fire Escape Locks
Roller Door Locks
Storage Unit Locks
Details
- Year established: 2006
Highlights and features
- We offer 24/7 emergency response with average arrival times under 60 minutes
- Our vans carry common locks for immediate on-site replacements
- Over 15 years serving Norwich and surrounding Norfolk communities
- Sister company partnership with Norwich Glass Company for integrated security solutions
- Customer-first approach with transparent pricing and practical security advice
What people say
Very quick and professional service
Friendly staff with real integrity
Super fast response time
Excellent service and reasonable price
Prompt and efficient service
Services
Emergency Locksmith
Our emergency locksmith service provides immediate assistance for lockouts at any hour. Trained technicians respond promptly to residential and commercial properties, utilising advanced tools to regain access without damaging locks. Customers benefit from our round-the-clock availability and rapid response times.
Lock Replacement
We offer comprehensive lock replacement services for enhanced security. Our technicians install high-quality locks from trusted manufacturers, ensuring compatibility with existing systems while improving property safety. This service includes fitting new cylinders, deadlocks, and multipoint locking mechanisms.
Break-In Repair
Specialised break-in repair services restore property security after forced entry. Our team repairs damaged locks, reinforces vulnerable points, and replaces compromised hardware. We work closely with clients to reinstate security measures while minimising disruption to daily operations.
Commercial Locks
Tailored commercial lock solutions protect business premises with advanced security systems. Services include installing digital access controls, fire escape locks, and roller door mechanisms. We provide maintenance contracts and emergency repairs to ensure continuous protection for commercial properties.
Key Extraction
Professional key extraction services remove broken key fragments from locks without causing damage. Our specialists use precision tools to retrieve snapped keys efficiently, followed by lock inspection and lubrication to prevent future issues.
Questions
What should I do if my key breaks in the lock?
Contact our 24/7 service immediately. Our technicians can extract broken key fragments without damaging your lock, usually within 30 minutes of arrival.
Do you provide services for commercial properties?
Yes, we offer comprehensive commercial lock solutions including digital access controls, fire escape locks, and emergency repair services for business premises.
How quickly can you respond to emergency lockouts?
Our average response time is under 60 minutes for all emergency callouts, operating 24 hours a day, 365 days a year.
What areas do you cover?
We serve Norwich and surrounding Norfolk areas including Attleborough, Bawburgh, Costessey, and North Suffolk locations up to a 30-mile radius.
Can you replace locks on the same day?
Yes, our vehicles carry common lock types for immediate replacements, allowing us to complete most lock change jobs during the initial visit without return trips.
Do you offer security advice for homes?
Our technicians provide practical security recommendations during service visits, including suggestions for improving lock systems and preventing future security issues.
Reviews (4)
Adam Buckley
Jun 12, 2020
Report
Superb Company, called around 930 this morning and job was completed within 2 hours. Super fast. Everyone I spoke to were so helpful and professional. Thanks again
Kate Leeson
Jun 12, 2020
Report
Positive:Professionalism,Punctuality,Quality,Value
Amazing service. My key snapped in the lock on a Saturday and James was able to come round within an hour to help me get into the house. I can highly recommend this company.
Amazing service. My key snapped in the lock on a Saturday and James was able to come round within an hour to help me get into the house. I can highly recommend this company.
Mary Adeteki
Jun 04, 2020
Report
Critical:Professionalism
This man will try to rip you off!! Even after telling you his own prices on the phone he will try to take advantage of you in person, what a scumbag. Were all going through trying times at the moment and what a lowlife you have to be to try and scam the person giving you business! Wont be soliciting city locks again
This man will try to rip you off!! Even after telling you his own prices on the phone he will try to take advantage of you in person, what a scumbag. Were all going through trying times at the moment and what a lowlife you have to be to try and scam the person giving you business! Wont be soliciting city locks again
Kevin Duddy
Oct 18, 2019
Report
Key snapped off in lock - called out late Sunday afternoon and were at my door within 30 mins. Door opened and key stump extracted in 32! Excellent service (and a reasonable price too). Thanks very much!
