Business Details
44 Years
experience
Your Trusted Removals & Storage Partner in Norwich
Established in 1982, Britannia Alan Cook has built a reputation as a trusted provider of removals and storage solutions across East Anglia. Our family-run business combines over four decades of industry expertise with a commitment to quality, evidenced by our membership in the British Association of Removers and six prestigious quality awards. We invest in modern equipment, including a fleet of vehicles meeting Euro 6 emission standards, to ensure efficient and environmentally responsible service. Our team of professionally trained staff delivers tailored solutions for domestic and commercial clients, supported by annual audits and internal quality checks.We prioritise transparency, offering free no-obligation surveys and adhering to strict BAR TSI Code of Practice standards. Customer prepayment protection and a free conciliation service provide additional reassurance. With four regional offices and secure storage facilities spanning 378,050 cubic feet, we handle moves of all scales, from local relocations to international shipments. Our dedication to fair employment practices as a Living Wage Employer reflects our core values of integrity and community responsibility.
Services
Home Removals
Business Removals
Packing Services
Self-Storage
Crated Storage
Storage Rooms
Antiques Removals
Piano Removals
Document Shredding
European Removals
Details
- Year established: 1982
Highlights and features
- We have over 40 years of experience in domestic and commercial removals.
- Our team is professionally trained and led by experienced crew managers.
- We maintain BAR accreditation with annual quality audits and internal checks.
- We operate a modern fleet including Euro 6 emission-compliant vehicles.
- Our secure storage facilities offer 24/7 CCTV monitoring and 378,050 cubic feet of space.
Associations and certifications
- British Association of Removers (BAR)
- Living Wage Foundation
Services
Home Removals
We provide comprehensive home removal services covering packing, transportation, and unpacking assistance. Our experienced teams handle properties of all sizes, from single-room moves to full estate clearances. With four regional offices and a modern vehicle fleet, we ensure efficient local, national, and international relocations while maintaining strict safety standards.
Business Removals
Our commercial removals service specialises in minimising business disruption during office relocations. We offer tailored solutions for document handling, IT equipment transportation, and furniture management. With dedicated project coordinators and secure storage options, we ensure seamless transitions for SMEs and large corporations across East Anglia and beyond.
Self-Storage
Our secure self-storage facilities provide flexible solutions for personal and business needs. With 378,050 cubic feet of space across multiple locations, we offer weekly-rated units featuring 24/7 CCTV monitoring, alarm systems, and both indoor and outdoor access options. Customers can purchase packing materials directly at our depots.
Packing Services
We offer full packing and unpacking services using high-quality materials and protective wrapping techniques. Our specialists handle fragile items, antiques, and valuable equipment with care, providing detailed inventory lists for crated storage solutions. This service is available as part of removal packages or as standalone support.
European Removals
Our international removals service covers mainland Europe and beyond, with regular shipments to Spain, France, and other destinations. We provide door-to-door transportation, customs documentation assistance, and destination storage options through our Britannia network partners, ensuring smooth cross-border relocations.
People
Andy Oven
Managing Director
Andy has led the company since 2008, growing the fleet from 7 to over 30 vehicles. A BAR board member and former chairman of its East Anglia branch, he brings 30+ years of industry experience to every client interaction.
Helen Oven
Administrator
Helen has managed office administration since 2008, balancing daily operations with storage coordination. Her organisational skills maintain smooth back-office functions while supporting customer service teams.
Todd Jones
General Manager
With a decade of experience, Todd oversees logistics and operations from our Loddon depot. Starting as a porter in 2017, he now manages day-to-day business activities while maintaining hands-on industry knowledge.
James Weston-King
Assistant General Manager
James has progressed from porter to overseas operations specialist since joining in 2012. He manages international removals while maintaining his cricket captaincy and family commitments.
Holly Oven
Transport Manager
Holly transitioned from accountancy to transport management in 2020. She ensures vehicle compliance, manages fleet operations, and handles financial accounts while maintaining professional qualifications in logistics.
Questions
What areas do you cover for removal services?
We operate across East Anglia with offices in Norwich, Loddon, Gorleston, and Lowestoft. Our services extend nationwide and internationally to destinations including France and Spain.
How can I get a quotation for my move?
Request a free no-obligation survey through our website or call 01508 520631. Our surveyors will assess your requirements and provide a detailed quotation.
What storage options are available?
We offer self-storage units, crated storage, and dedicated storage rooms with security features including 24/7 CCTV and alarm systems across three locations.
Are your staff professionally trained?
All team members receive professional training. Our crews are led by experienced managers, and we maintain BAR accreditation with annual quality audits.
Do you handle fragile or valuable items?
Yes, our specialists provide packing services for antiques, pianos, and fine art. We use protective materials and inventory systems to ensure safe transportation.
What accreditations do you hold?
We are members of the British Association of Removers (BAR) with six quality awards, and we adhere to their TSI Code of Practice through annual audits.
Videos
Reviews (2)
Sue Wootton
Apr 13, 2021
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We chose a great company to move us, nothing was too much trouble, no stress and no problems. Very happy, thank you.
Samantha Gooch
Dec 24, 2020
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Critical:Quality,Responsiveness
Simply awful. Totally disgraceful response to damage incurred
Service:Local move
Simply awful. Totally disgraceful response to damage incurred
Service:Local move
