Business Details
36 Years
experience
Your Trusted Letting Partner in Poole
Established in the early 1990s by Sarah and Shaun, Lewis Dean Letting Agents has grown from a local estate agency into a trusted name in Poole's property market. Our journey began in Bournemouth before relocating to Upton, where we've dedicated ourselves to providing tailored property solutions for landlords and tenants. With decades of combined experience, we specialise in stress-free property management, from marketing and tenant vetting to maintenance and compliance. Our deep understanding of local regulations, including the Renter Rights Bill, ensures landlords maximise returns while maintaining legal standards. As active members of the Poole community, we prioritise personal service over corporate impersonality, leveraging our expertise in property valuation, tenant relations, and local market dynamics.Our commitment to transparency and ethical practices has earned us long-term client trust, evidenced by our 11-year tenancy success stories and glowing testimonials. We differentiate ourselves through community engagement initiatives and innovative marketing strategies that attract quality tenants. Our team's motorsport and local charity involvements reflect our dedication to balancing professional excellence with community stewardship.
Services
Property Management
Tenant Vetting
Rental Valuations
Maintenance Services
Compliance Consultation
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of local property market expertise
- Our team provides transparent, jargon-free property management
- Comprehensive service covering marketing to maintenance
- Recognised for community involvement and ethical practices
- Proven track record with 11-year+ tenancy success stories
Associations and certifications
- ARLA Propertymark
- The Property Ombudsman
- PropertyMark Client Money Protection
What people say
5 star service
Stress free rental experience
First class service
Happy tenants
Expert knowledge
Services
Property Management
Our comprehensive property management covers marketing, tenant vetting, maintenance coordination, and compliance. We ensure landlords maximise returns while maintaining legal standards. With local market expertise, we handle day-to-day operations to provide stress-free investment management.
Tenant Vetting
We conduct thorough tenant background checks including credit history, employment verification, and previous landlord references. This process minimises risk for landlords while ensuring quality tenants. Our vetting procedures comply with current housing regulations and fair letting practices.
Rental Valuations
Our rental valuations combine market analysis with property-specific assessments. We consider location, condition, and comparable listings to determine optimal rental pricing. This service helps landlords achieve competitive positioning while maximising income potential.
Maintenance Services
We coordinate prompt maintenance and repair services through trusted local tradespeople. Our network ensures competitive pricing and quality workmanship. From emergency fixes to routine maintenance, we manage all aspects to maintain property value and tenant satisfaction.
Compliance Consultation
Our compliance services cover safety certifications, legal documentation, and regulatory updates including the Renter Rights Bill. We provide clear guidance on landlord obligations and maintain all necessary records to ensure legal compliance and risk mitigation.
People
Sarah Dean
Director
With 30+ years in the property sector, Sarah specialises in tenant relations and compliance. She actively supports local businesses and charities, combining property expertise with community engagement.
Shaun Dean
Director
Shaun oversees operations with expertise in property valuations and sales. His community involvement includes local Army detachment leadership and motorsport activities alongside Sarah.
Questions
What areas do you cover?
We primarily serve Poole, Hamworthy, Upton, Lytchett Matravers, and surrounding Dorset areas.
How do you vet tenants?
Our process includes credit checks, employment verification, and previous landlord references to ensure reliable tenants.
What fees do you charge?
We provide transparent fee structures tailored to property type and service level. Contact us for a detailed breakdown.
How often do you inspect properties?
We conduct quarterly inspections and provide detailed reports to landlords on property condition and tenant compliance.
Can you help with rent arrears?
We proactively manage rent collection and have established procedures to address payment issues promptly.
Do you offer 24/7 emergency support?
While we don't provide 24/7 services, we prioritise urgent maintenance requests during regular business hours.
Videos
Reviews (5)
Natalie Williams
Jan 04, 2022
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Positive:Professionalism,Quality,Responsiveness
Sarah at Lewis Dean was amazing. So professional and really understood my needs as a client. She worked incredibly hard for me in order for the sale and purchase to go through when the circumstances were out of my control. I would definitely recommend Lewis Dean and use them again in the future.
Sarah at Lewis Dean was amazing. So professional and really understood my needs as a client. She worked incredibly hard for me in order for the sale and purchase to go through when the circumstances were out of my control. I would definitely recommend Lewis Dean and use them again in the future.
Joshua Robbins
Oct 17, 2021
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Me and my partner let a two bedroom house through lewis dean for 6 years.
Letting through lewis dean and dealing with Sarah has always been a pleasure, as she has dealt with any problems quickly and with a polite and friendly manner. I would recommend Lewis Dean to anyone looking to rent in the area. And would not hesitate to rent another property through them in the future. Many thanks for the stress free rental experience from start to finish.
Josh, Sammy and the boys.
Letting through lewis dean and dealing with Sarah has always been a pleasure, as she has dealt with any problems quickly and with a polite and friendly manner. I would recommend Lewis Dean to anyone looking to rent in the area. And would not hesitate to rent another property through them in the future. Many thanks for the stress free rental experience from start to finish.
Josh, Sammy and the boys.
Sam Pearce
Jul 15, 2021
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We have recently purchased our new family home in Upton through Sarah and the team at Lewis Dean. From start to finish they were amazing, very friendly to deal with and really professional. Sarah provided a great personal service throughout the process and thanks to her experience and being proactive with we managed to take full advantage of the stamp duty holiday. We are overjoyed with our new home and very grateful for the service provided! We highly recommend Lewis Dean, 5 stars all round!!
Timothy Nelson
Jun 01, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Definitely recommended. Sarah has been great at responding to enquiries and has been very helpful all throughout my letting experience. Thanks!
Definitely recommended. Sarah has been great at responding to enquiries and has been very helpful all throughout my letting experience. Thanks!
Sue Donaldson
Apr 29, 2021
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Excellent and extremely professional service. Sarah goes above and beyond her remit when selling your property and is extremely knowledgeable in all aspects of the property market.
