Business Details
21 Years
experience
Premium LED Lighting Solutions
LED Hut has been at the forefront of energy-efficient lighting solutions since 2005, offering UK customers a comprehensive range of LED products designed to reduce energy consumption and maintenance costs. Our expertise spans residential, commercial, and industrial applications, with a product portfolio including GU10 bulbs, LED strip lights, downlights, and smart home systems. We prioritise product longevity, with most solutions rated for 15,000-50,000 hours of operation, and maintain rigorous quality control through partnerships with certified manufacturers.Our commitment to customer satisfaction is demonstrated through 14-day return policies, 3-year warranties on eligible items, and expert technical support available Monday-Friday. As a subsidiary of Supreme Imports Ltd (est. 2005), we combine corporate reliability with specialist knowledge to deliver lighting solutions that meet both regulatory standards and practical requirements.
Services
LED Bulbs
Strip Lights
Light Fittings
Commercial Lighting
Smart Home Systems
Emergency Lighting
Outdoor Lights
Battery Products
Transformer Units
Festive Lights
Details
- Year established: 2005
Highlights and features
- UK's largest LED specialist retailer with 15+ years' experience
- Over 1,000 energy-efficient lighting products in stock
- 3-year warranties available on premium products
- Free delivery on orders over 40
- Expert technical support available 8:30-16:30 Mon-Fri
What people say
Excellent service
Fast delivery
Energy savings
Product quality
Competitive pricing
Services
LED Bulbs
Energy-efficient LED replacements for traditional lighting. Available in GU10, E27, B22, and MR16 formats with beam angles from 36 to 110. Dimmable and non-dimmable options provide 80% energy savings over halogen equivalents while lasting 15,000-25,000 hours. Suitable for residential and commercial applications.
LED Strip Lights
Flexible lighting solutions for architectural and decorative applications. Available in waterproof and non-waterproof variants with RGB, warm white, and cool white options. 5m reels require 24V transformers and offer 30,000-hour lifespans. Compatible with smart controllers for colour-changing effects.
Commercial Lighting
High-output LED solutions for warehouses and factories. Includes 50W-100W floodlights with 120 beam angles, 600x600mm panel lights with non-flicker drivers, and 70-100 high bay systems. Designed to replace 250W+ metal halide units while reducing energy consumption by 60-80%.
Smart Home Systems
Wi-Fi enabled lighting controls for residential applications. Compatible with voice assistants and mobile apps, featuring colour-changing capabilities and scheduling options. Includes plug-and-play 5m LED strips with 25,000-hour lifespans and IP65 waterproof ratings for outdoor use.
Light Fittings
Complete lighting installation solutions for domestic and commercial environments. Includes fire-rated downlights, IP65 bathroom fittings, and surface-mounted spotlights with quick-connect terminals. Available in chrome, brushed nickel, and white finishes to match modern interior designs.
Questions
What energy savings can I expect from LED bulbs?
LED bulbs consume up to 80% less energy than traditional halogen bulbs while providing equivalent or superior light output.
Do LED products come with warranties?
Most products include 2-3 year warranties, with commercial lighting systems offering extended coverage options.
Can I return faulty LED products?
Yes, we offer 14-day returns for defective items with full manufacturer warranties covering replacements.
Are LED strip lights suitable for bathrooms?
Waterproof IP65-rated strip lights are suitable for bathroom environments when installed outside zones 0-1.
Do you supply commercial lighting quantities?
Yes, we provide bulk pricing and volume discounts for commercial lighting projects and trade customers.
How do LED lifespans compare to traditional lighting?
LED products typically last 15,000-50,000 hours, significantly exceeding the 2,000-8,000 hour lifespan of halogen and fluorescent alternatives.
Reviews (6)
Rupi Matharu
Dec 22, 2021
Report
Disgraceful business and non existent customer service. Been waiting 6 weeks for an exchange. Was told the out of stock item will be available within a week and be sent out. 2 weeks later still nothing. Calls go unanswered and recent email with no reply. LED Hut have my money and I have nothing to show for it. They should not be allowed to trade. More headache than its worth :(
*Update: Eventually someone picked up my call several days later and arranged a refund.
*Update: Eventually someone picked up my call several days later and arranged a refund.
Geoff Hilton
Aug 27, 2021
Report
Bought 6x dimmable energizer bulbs at 5 pounds each one of them was faulty flashing, tried contacting ledhut for about 3 months eventually got through and was given email with return instructions, after returning the item never heard from them again, total cowboys.
Myrto Chr
Aug 26, 2021
Report
Zero customer service. I returned an order 3 weeks ago on the 12th of August and no notification received yet. They claim that they have a backlog of returns. I am still waiting for the refund. Very dissatisfied, don't use them.
Ajay Arora
Jul 23, 2021
Report
I have given LED HUT a fair 2 months and about 8 emails that have gone unanswered to solve my problems with the 30 light bulbs I purchased. I've no bulbs and no sign of refund or shipping. DO NOT USE THIS COMPANY, try one with a reputation for customer service like ledbulbs.co.uk or Screwfix
Laura
Jun 23, 2021
Report
I ordered some lightbulbs, they arrived broken. These things happen. I wouldn't give a bad review for that. However, 6 emails ignored, more than a dozen tries to call - no answer and 2 weeks later I'm no closer to a refund or a replacement. Not even the courtesy of an acknowledgement of my complaint. I couldn't even return the goods and hope someone in the warehouse would sort it out. It was a box of broken glass; I can't return that safely. I'm still finding fragments in my carpet! I spent over 100 on these bulbs. A good company is about customer service. LED HUT fails miserably. I used to
Tom Wright
May 26, 2021
Report
Very poor customer service. I am an Electrician and have recently bought two products from LED Hut that have failed. It's fair to say that things sometimes go wrong but I am completely unable to return the products. They are within their warranty period but when you select the returns option on their phone lines it rings out to no where with no answering machine option. I also tried sending an email to their support address twice and got no response. I am a trade customer so God know how the general public is treated.
