Business Details
Award-Winning Person-Centred Care in Southampton
Established with a vision to redefine traditional care practices, Oaklands Rest Home has been at the forefront of person-centred care since its inception. Our family-run ethos fosters a nurturing environment where residents, families, and staff form a close-knit community. We pioneered the integration of cutting-edge technology into care delivery, including AI-driven monitoring systems and electronic medication management, to enhance safety and reduce administrative burdens. Our team's dedication to continuous improvement has earned national recognition, including the Stars of Social Care award for Technology and Innovation. With 29 en-suite bedrooms and extensive communal facilities, we create a homely atmosphere where residents maintain their independence while receiving tailored support.Our management team, led by directors Samir and Anish Patel alongside Registered Manager Nicola, combines decades of care sector experience with a personal commitment to resident well-being. Through inter-generational activities, themed events, and individualised care plans, we ensure every resident feels valued and engaged. Our maintenance tracking system guarantees a pristine living environment, while PainChek technology enables precise pain management for residents with dementia. We maintain transparent communication with families through regular updates and virtual visits, particularly during challenging periods like the pandemic. Our approach demonstrates that compassionate care and technological innovation can coexist to create an exceptional living experience for older adults.
Services
Residential Care
Dementia Care
Respite Care
Reablement Care
Day Care
Discharge to Assess Care
Highlights and features
- We pioneered AI-driven night-time monitoring systems to prevent falls
- Our team received national recognition for technological innovation in care
- 29 en-suite bedrooms with personalised decoration options
- Comprehensive maintenance tracking ensures optimal living conditions
- PainChek technology enables precise pain assessment for dementia residents
What people say
Caring staff
Excellent care
Engaging activities
Homely environment
Transparent communication
Services
Residential Care
Our residential care provides round-the-clock support in a homely environment. Residents enjoy private en-suite rooms and communal spaces designed to foster independence while receiving tailored assistance. The service combines personal care with social engagement through curated activities.
Dementia Care
Specialised dementia care combines trained staff with AI technology for pain assessment and night-time monitoring. Our approach prioritises dignity through individualised care plans and sensory activities that stimulate cognitive function while ensuring physical safety.
Respite Care
Respite care offers temporary support for caregivers while maintaining residents' well-being. Our flexible service includes full access to facilities and activities, with care plans adapting to each resident's specific needs during their stay.
Reablement Care
Post-hospital recovery care focuses on regaining independence through targeted support. Our team works closely with residents to rebuild confidence and abilities following illness, surgery, or falls, using both physical and cognitive rehabilitation techniques.
Discharge to Assess Care
D2A care facilitates hospital discharge while assessing long-term needs. In partnership with local authorities, we provide temporary support that bridges medical recovery with future care planning, ensuring smooth transitions for residents and families.
People
Samir Patel
Director
With a family legacy in care provision, Samir co-leads technological innovation at Oaklands. His vision drives the implementation of AI monitoring systems and digital care solutions that enhance resident safety and staff efficiency.
Anish Patel
Director
Anish directs operational excellence alongside technological advancement. He pioneered the adoption of PainChek and Ally Acoustic systems, transforming pain management and night-time care practices across the care home sector.
Nicola
Registered Manager
As Registered Manager, Nicola ensures compassionate care delivery while maintaining regulatory standards. Her leadership focuses on staff development and creating a family-like atmosphere where residents feel secure and valued.
Questions
What types of care does Oaklands provide?
We offer residential, dementia, respite, reablement, day care, and Discharge to Assess (D2A) services tailored to individual needs.
How does Oaklands use technology in care?
We employ AI monitoring systems, electronic medication management, and PainChek technology for non-invasive pain assessment, enhancing safety and care precision.
Can families visit residents?
Yes, we facilitate regular visits and virtual connections, maintaining flexible visiting policies while prioritising resident safety.
What activities are available?
Our calendar includes arts & crafts, gardening, music therapy, themed events, inter-generational sessions, and local outings tailored to residents' interests.
How is personalised care ensured?
Through detailed care plans, reminiscing sessions, and technology-enabled monitoring that adapts to each resident's evolving preferences and needs.
What safety measures are in place?
24/7 staff support, non-intrusive night monitoring, rigorous maintenance tracking, and infection control protocols ensure a secure living environment.
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Reviews (3)
Active Communities Team Southampton
Aug 10, 2019
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Very friendly staff! The manager Nicola, was incredibly helpful. I'd certainly recommend this home. We love delivering activities here!
Mia Williams
May 18, 2019
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Oaklands is just one big family the caring nature of the staff towards residents and each other shines through. Who wouldn't want to have a huge extended family all under one roof. I love working here and thrive to continue making a house a home with a warm friendly approachable vibe.
Karen Britton
Oct 26, 2017
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Mum went to live in Oaklands 18 months ago due to her advanced Alzheimer's and died a couple of weeks ago. Naturally we had heard all the negative stories about homes and were fairly anxious, however we consider ourselves extremely lucky that mum was looked after here. She was treated with care, consideration and compassion and the staff went beyond what should have been expected of them in ensuring that she was as happy as she could possibly be.
