Business Details
17 Years
experience
Expert Hospitality Recruitment Services in Oxford & London
Gold Star Recruitment is a specialist catering and hospitality recruitment agency established in 2009. Based in North Oxford, we partner with leading hotel operators, universities, schools, restaurants, gastro pubs, and event companies. Our team comprises former hospitality professionals with deep industry knowledge and a passion for the UK food and travel scene. We offer tailored recruitment solutions for temporary, permanent, and contract roles across front-of-house, kitchen, and management positions. With offices in Oxford, London, and Cheltenham, we serve clients in Oxfordshire, Berkshire, Buckinghamshire, Gloucestershire, Worcestershire, Warwickshire, Hertfordshire, and the Cotswolds.Our approach combines specialist expertise with a personal touch, avoiding generic sales pitches. We operate seven days a week to meet the non-traditional demands of the hospitality sector. Our commitment to quality is reflected in our partnerships with prestigious institutions like the Oxford Universities and world-leading technology hubs. We prioritise understanding client needs and candidate aspirations to create successful matches, supported by industry insights shared through our blog on CV writing and recruitment trends.
Services
Relief Chefs
Permanent Chefs
Restaurant Managers
Front of House Staff
Housekeeping Staff
Bar Staff
Catering Assistants
Kitchen Porters
Event Staff
Gastro Pub Staff
Details
- Year established: 2009
Highlights and features
- We have over 15 years of experience in hospitality recruitment
- Our team includes former hospitality professionals with industry expertise
- We operate seven days a week to meet sector demands
- We serve clients across 8+ UK counties including Oxfordshire and London
- We offer specialist recruitment for both temporary and permanent roles
Services
Hospitality Recruitment
We specialise in connecting hospitality businesses with qualified professionals for temporary and permanent roles. Our expertise covers chefs, front-of-house staff, and management positions across hotels, restaurants, and educational institutions. With local knowledge spanning Oxfordshire to London, we match candidates' skills with employers' specific needs while maintaining industry standards.
Relief Chefs
We supply experienced relief chefs for short-term requirements in restaurants, gastro pubs, and event venues. Our candidates meet industry standards for food preparation and kitchen management, ensuring continuity during staff absences or peak demand periods across Oxford, London, and surrounding regions.
Permanent Placements
Our permanent placement service focuses on matching long-term candidates with suitable employers in the hospitality sector. We conduct thorough assessments of both candidates' qualifications and employers' operational needs to ensure lasting successful partnerships across catering, restaurant management, and front-of-house roles.
Front of House Staff
We provide trained front-of-house personnel including waiting staff, bar attendants, and event coordinators. Our candidates deliver exceptional customer service aligned with hospitality standards, supporting venues ranging from casual pubs to fine dining establishments throughout our service areas.
Housekeeping Staff
Our housekeeping staff recruitment covers hotels, educational institutions, and event venues. We supply professionals trained in hygiene standards and maintenance procedures, ensuring clean and welcoming environments that meet hospitality industry requirements across Oxfordshire and London.
People
Lee Morris
Director
Founder of Gold Star Recruitment with 20 years' experience in hospitality recruitment. Former internal recruitment specialist for large hospitality companies. Passionate about UK food and tourism sectors.
Selin Malta
Branch Manager
Joined Goldstar in 2013, initially managing the temporary division before becoming Director. Focuses on maintaining high service standards while balancing family life with two children.
Ben Reed
Perms Division Manager
Transitioned from hospitality management to recruitment after eight years with Peach Pub Company. Serves as Captain of Oxford RFC while specialising in permanent hospitality placements.
Jonathan Doran
Permanent Hospitality Recruitment
Combines hospitality management experience with five years in recruitment. Former Michelin-star restaurant manager with a degree in Hospitality Management. Joined Goldstar in early 2024.
Monija Markic
Temps Hospitality Recruitment Account Manager
Specialises in temporary hospitality placements. Holds a master's degree in Journalism and English. Focuses on candidate development and industry trend research while maintaining active lifestyle.
Questions
What areas do you cover for hospitality recruitment?
We cover Oxfordshire, Berkshire, Buckinghamshire, Gloucestershire, Worcestershire, Warwickshire, Hertfordshire, Cotswolds, and London.
What types of hospitality roles do you specialise in?
We specialise in chefs, front-of-house staff, housekeeping, bar personnel, restaurant managers, and event staff placements.
Do you offer both temporary and permanent recruitment?
Yes, we provide both temporary and permanent recruitment solutions tailored to hospitality industry needs.
How quickly can you supply temporary staff?
We operate seven days a week and can often arrange temporary staff placements with short notice.
What makes your agency different from others?
Our team comprises former hospitality professionals who understand both employer requirements and candidate expectations in this specialist sector.
Reviews (5)
Stefan Ivetic
Aug 28, 2021
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Positive:Professionalism,Quality,Responsiveness
Goldstar is a fantastic recruitment company. The service was not only professional but personable as well, the communication was great and I overall massively benefited from their service from start to finish. I Would certainly recommend!
Goldstar is a fantastic recruitment company. The service was not only professional but personable as well, the communication was great and I overall massively benefited from their service from start to finish. I Would certainly recommend!
Churchill Prestige
May 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Contacted Goldstar for some relief chefs and event staff for an open week. Their recruiters communication and industry knowledge made understanding what needed very easy. Staff sent were great, very polite and clearly very experienced. Will use Goldstar again next May for the same event. Tres bien Goldstar!
Contacted Goldstar for some relief chefs and event staff for an open week. Their recruiters communication and industry knowledge made understanding what needed very easy. Staff sent were great, very polite and clearly very experienced. Will use Goldstar again next May for the same event. Tres bien Goldstar!
Nibbez
Feb 03, 2021
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The best recruitment agency I have worked for and recommend everyone give it a try. The communication is brilliant between company and recruitment team I had Jake from there and he still keeps in contact after a year of being there. I couldn't fault them even through covid I still get the odd message make sure I'm ok
Karisa Whelan
Jul 07, 2019
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Goldstar were great in helping me find a new job teaching English. They put me in touch with several employers and one that worked out to be just perfect for me. When I received a job offer, they seemed genuinely happy for me and shared in my joy. I'd recommend their services to anyone looking for work, especially Recruitment Consultant Jeannie Tsai.
Simon Catterall
May 25, 2019
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No problems. They set me up with four interviews within a week and didn't try to push me into an unsuitable job.
