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25 Years
experience
Emergency
services
Your Trusted Property Management Partner in Northern Ireland
Established in 2001, Smart Move Housing operates as a flagship initiative of First Housing Aid & Support Services, dedicated to addressing housing needs across Northern Ireland. Our client-centric approach focuses on breaking down barriers within the private rented sector through personalized property selection, tenancy setup support, and ongoing floating support services. We empower individuals and families facing housing insecurity by providing access to quality accommodations, financial aid assistance, and comprehensive tenant education.

With over two decades of experience, we champion the private rented sector as a viable housing solution while maintaining strong partnerships with landlords, statutory bodies, and voluntary organizations. Our commitment to best practices has earned recognition through multiple industry awards, including PropertyPal's Corporate Social Responsibility accolade and Chartered Institute of Housing excellence awards.
Services
Property Management Tenant Support Financial Aid Assistance Landlord Services Tenancy Agreements Housing Benefit Claims Floating Support Services Property Advertising Inventory Reports Deposit Protection
Details
  • Year established: 2001
Highlights and features
  • We offer personalized property selection tailored to tenant needs and budgets
  • Our team provides comprehensive tenancy setup support including financial aid assistance
  • We deliver ongoing floating support covering budgeting, bill management, and dispute resolution
  • Our 20+ years of experience in Northern Ireland's housing sector ensures local expertise
  • We maintain strong partnerships with statutory bodies and voluntary organizations for holistic support
What people say
Excellent support Quality accommodations Financial assistance Ongoing guidance Award recognition
Services
Property Management
Our comprehensive property management service supports landlords through every stage of the rental process. We handle tenant matching, reference checks, inventory reports, and routine inspections while ensuring compliance with housing regulations. Our not-for-profit model offers lower fees compared to standard agents, maximizing returns for property owners across Northern Ireland.
Tenant Support
We provide essential support to tenants navigating the private rented sector, including financial aid assistance for deposits and rent. Our services help overcome access barriers through personalized property selection, housing benefit claims support, and ongoing floating support to maintain successful tenancies across Belfast, Derry, and surrounding areas.
Floating Support Services
Our dedicated support team offers continuous assistance to tenants through budgeting guidance, bill management, and dispute resolution services. This proactive approach helps maintain stable tenancies and addresses challenges before they escalate, ensuring long-term housing sustainability for individuals and families across Northern Ireland.
Financial Aid Assistance
We help tenants access financial resources for housing costs through expert guidance on Universal Credit and Housing Benefit claims. Our team provides direct assistance with deposit requirements and rent in advance payments, making private sector housing more accessible to those facing financial barriers.
Landlord Services
We offer landlords specialized services including property advertising across major platforms, thorough tenant affordability checks, and expertly crafted tenancy agreements. Our comprehensive approach includes property maintenance guidance and transparent financial reporting to ensure successful long-term investments in Northern Ireland's private rented sector.
People
Peter O'Callaghan
Young Property Professional of the Year
Award-winning property professional recognized for outstanding contributions to Northern Ireland's housing sector through innovative tenant-landlord relationship management and community-focused housing solutions.
Andrea Martin
Young Agent of the Year
Accomplished housing expert dedicated to tenant empowerment and welfare, with recognition for exceptional service in private sector housing and Universal Credit transition support.
Jenny McArdle
Team Leader
Key team member instrumental in delivering corporate social responsibility initiatives, focusing on ethical housing practices and community engagement across Northern Ireland.
Questions
How do I apply for housing assistance?
Contact our Belfast or Derry offices directly via phone or complete our online inquiry form to discuss available options and eligibility.
What areas do you cover?
We operate across Northern Ireland including Belfast, Derry/Londonderry, Tyrone, Fermanagh, and Armagh.
Do you help with deposit costs?
Yes, we provide financial aid assistance towards deposits and rent in advance for eligible tenants.
What support services are available?
We offer budgeting guidance, bill management, dispute resolution, and housing benefit claim assistance to all tenants.
Are your properties inspected regularly?
Yes, we conduct routine property inspections to maintain standards and ensure investment confidence for landlords.
How are you different from regular agents?
As a not-for-profit organization, we combine professional property management with community-focused housing solutions at lower fees.