
The practice will be undergoing an IT upgrade. This is essential work that has been advised by the Health Board. As a result, our systems will be down for parts of the day and access to your medical records and prescriptions will be extremely limited. On these days we will be running an emergency surgery only.
Our online forms will be down so if you need to get in touch, please contact us by 'phone. Please order your medication in advance should they be due around these dates. Please do not phone for routine enquiries or test results. We appreciate your patience and understanding as we introduce these upgrades to our IT systems.
Our online forms will be down so if you need to get in touch, please contact us by 'phone. Please order your medication in advance should they be due around these dates. Please do not phone for routine enquiries or test results. We appreciate your patience and understanding as we introduce these upgrades to our IT systems.
Services
Our Practice
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You have the right to be treated with courtesy, dignity and respect. It is your responsibility to extend the same courtesy and politeness to the practice team. It is your responsibility not to misuse urgent appointments that may be required for other patients. You have the right to be informed if you will be kept waiting for more than 30 minutes past your appointment time.
Appointments
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Appointments can be made either by calling into the medical centre or by telephoning 0141 620 0333. Routine appointments are bookable up to two weeks in advance. We also provide same day appointments to deal with urgent problems. These appointments are limited to 5 minutes, therefore please call as early as possible.
New Patients
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We suggest you receive obtain a full supply of medication from your current practice, before registering with us. Please remember it may take several weeks for your case notes to be transferred from your previous doctor. We ask all newly registered patients to fill in a questionnaire BEFORE fully registering with the practice.
Clinics
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Every sexually active woman between the ages of 25 to 64 years in Scotland should have regular cervical smear tests. Everyone with asthma should attend the practice nurse for a regular review. 1. to educate patients about their asthma. 2. to monitor and where possible improve their control and therefore their lifestyle.
Prescriptions
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If using the telephone line, please speak clearly and leave your name, address, date of birth and details of the items you require. Your prescription will be ready from your pharmacy to collect within 72 hours. Please state which pharmacy you would like your prescription to go to if we do not already have this information.
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