Business Details
50+ Years
experience
Your Trusted Gift & Jewelry Shop in Dundee
Established in 1961, Keillers China Shop has evolved from a local Dundee store to one of the UK's leading online gift and jewellery retailers. As a family-run business spanning three generations, we combine decades of expertise with a commitment to personal service. Our team maintains direct relationships with manufacturers, ensuring comprehensive product lines and specialist knowledge across gifts, jewellery, and collectables.We prioritise customer satisfaction through same-day shipping options, meticulous packaging, and a dedicated engraving service that has served prestigious clients like the G8 Summit. Our 24/7 online platform offers exclusive shipping deals while maintaining the warmth of traditional retail through our experienced customer service team.
Services
Gifts
Jewellery
Engraving
Online Shopping
Corporate Gifts
Details
- Year established: 1961
Highlights and features
- Family business operating since 1961 with three generations of retail expertise
- Exclusive engraving service with experience in high-profile corporate commissions
- Direct manufacturer relationships ensuring comprehensive product availability
- Same-day or next-business-day shipping on most items
- Personalised customer service with specialist product knowledge
What people say
Wide selection
Excellent engraving service
Competitive prices
Family-run business
Secure online shopping
Services
Gift Engraving
Our engraving service adds personal touches to gifts through precise etching on jewellery and collectables. With 50 years' experience, we handle corporate commissions and special occasions. Each engraving is completed within one working day, with urgent options available for an additional fee.
Online Retail
The 24/7 online shop offers thousands of products from global brands, including Swarovski and Royal Doulton. Customers benefit from secure payment systems, real-time stock updates, and exclusive shipping deals. The platform supports wish lists and order tracking for enhanced user experience.
International Delivery
We provide international shipping to most countries using FedEx and Royal Mail services. Delivery options include standard and express shipping with estimated timescales provided during checkout. Special handling ensures fragile items arrive safely at destinations worldwide.
Corporate Gifting
Our corporate gifting service offers custom solutions for businesses seeking branded merchandise. We've supplied events like the G8 Summit, providing tailored options from luxury items to promotional products. The team assists with bulk orders and special packaging requirements.
Gift Packaging
Professional gift packaging options enhance presentation for special occasions. Services include gift wrapping, greeting card inclusion, and protective packaging for fragile items. These options ensure gifts arrive in perfect condition with a personal touch.
People
Yvonne Brown
Owner
Third-generation retailer with over 50 years' experience in the gift industry. Started working in 1977, continuing family legacy established in 1961. Oversees daily operations and customer service standards.
David Farry
Manager
Joined the business in 1997, bringing modern retail practices to the family operation. Manages online platform development and international logistics. Ensures continuity of traditional values with digital innovation.
Questions
What are your delivery times for international orders?
Standard delivery takes 4-6 weeks to most international destinations. FedEx Express options available for faster shipping with 2-7 business day delivery windows.
Can I return engraved items?
Engraved items cannot be returned unless faulty. Ensure text accuracy during checkout as personalisation requests are final once processed.
Do you offer gift packaging options?
Yes, we provide gift packaging and greeting card services. Contact us directly for specific packaging requests or corporate gift presentation needs.
How can I track my order?
Registered customers can track orders through the 'My Account' section. Non-registered users should contact customer service for order status updates.
Reviews (5)
Alan Coverdale
Apr 08, 2021
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Keillers China Shop is an Aladdins Cave of wonderful and beautiful gifts for all ages. I would recommend this shop for all your gift requirements, at very reasonable prices.
Christine Robertson
Dec 10, 2020
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Great shop smells lovely inside with all the scented candles .And i found exactly what i wanted prices are bit higher than most shops but really good quality for the money
Simonized Sikosis The Overdose Elite
Dec 08, 2020
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Some stunning ornaments varied in style and subjects. Nice friendly staff etc etc. THE PRICES ARE HORRIFIC!!! GET THE ITEMS ONLINE FROM THE MAKERS WEBSITES FFOR A FEACTION OF THE PRICE......TOTALLY SHOCKED AT THE MARK UP OF THIS SHOP
Janet Williams
Jul 28, 2019
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Brilliant shopping experience. Loads of exciting items to choose from and there is always help and advice from the excellent staff.
Brenda Mackie
Jan 06, 2019
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A wonderful shop full of lovely items either for your home or for gifts. Even if you have no idea what to buy for someone you will find something here. Owner is very nice and knowledgeable about her items for sale and will take as long as you need to help you. Will definitely be back.
