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Independent Financial Advisers in Norwich
At M C B Financial Services, we pride ourselves on delivering independent, award-winning financial advice tailored to individual needs. With access to the entire market, our team of local experts specialises in mortgages, commercial finance, insurance, and later-life lending solutions. Our family-run ethos ensures a client-centric approach, combining over two decades of industry experience with a commitment to transparency and ethical practices.

We work flexibly around client schedules, offering appointments in person, via phone, or video call. Recognised as finalists in the Moneyfacts National Awards, our dedication to exceptional service has earned us a reputation as a trusted partner in financial planning. We guide clients from initial consultation through to completion, providing ongoing aftercare to ensure long-term financial security.
Services
Mortgages Commercial Finance Insurance Adverse Credit Wills & Probate
Highlights and features
  • We offer independent advice with access to the whole of the market
  • Our team has over 20 years of experience in financial services
  • We provide flexible appointment options including evenings and weekends
  • We are authorised and regulated by the Financial Conduct Authority
  • Our client-centric approach has earned 5-star reviews from 138 customers
Associations and certifications
  • Financial Conduct Authority
What people say
Fantastic experience Knowledgeable advisers Professional service Stress-free process Prompt communication
Services
Mortgages
We research the entire mortgage market to find competitive deals tailored to individual circumstances. Our services include residential mortgages, buy-to-let options, lifetime mortgages, and adverse credit solutions. With access to exclusive deals and a team of qualified advisers, we guide clients through the entire process from initial consultation to completion, ensuring transparent communication and ongoing support.
Commercial Finance
Our commercial finance solutions cater to businesses seeking mortgages, asset finance, and protection services. We provide bespoke funding options for various industries, working closely with clients to understand their unique requirements. Our experienced advisers help secure financing for property purchases, equipment acquisition, and business expansion, offering ongoing support to ensure long-term financial stability for commercial clients.
Insurance
We offer comprehensive insurance solutions to protect individuals and businesses against financial risks. Our services include life insurance, critical illness cover, family income benefit, and commercial insurance policies. Our advisers work closely with clients to assess their specific needs, recommending tailored protection plans that provide peace of mind and financial security for both personal and business-related contingencies.
Adverse Credit
We specialise in helping clients with past credit issues secure mortgage and loan solutions. Our team of specialists understands the challenges associated with adverse credit histories and works to find suitable financing options across the market. We provide expert guidance to improve creditworthiness and access competitive rates, ensuring transparent communication throughout the application process.
Wills & Probate
Our qualified will writers assist clients in creating legally sound wills and managing probate matters. We help establish guardianship arrangements, distribute assets according to wishes, and plan for future care needs. Our services ensure clients' intentions are clearly documented, providing peace of mind and reducing potential family disputes during difficult times.
People
Kathryn
Mortgage Adviser
Experienced mortgage adviser with over 15 years in the industry, specialising in first-time buyer mortgages and complex cases. Known for exceptional client communication and problem-solving skills.
Emma Appleton
Senior Mortgage Adviser
Senior adviser with extensive market knowledge, specialising in remortgaging and portfolio landlord solutions. Recognised for prompt service and tailored financial solutions.
Paul
Commercial Finance Specialist
Commercial finance expert with 12 years' experience in business lending solutions. Specialises in helping SMEs secure funding while maintaining transparent client relationships.
Ed Wales
Financial Planner
Certified financial planner focusing on long-term wealth management strategies. Combines technical expertise with clear communication to help clients achieve financial goals.
Pippa Heywood
Mortgage Consultant
Mortgage consultant known for market expertise and efficient service delivery. Specialises in finding tailored solutions for clients with unique financial circumstances.
Questions
What financial services do you offer?
We provide mortgages, commercial finance, insurance, will writing, and later-life lending solutions with independent, whole-of-market advice.
How do you find competitive mortgage rates?
Our market-leading software accesses exclusive deals across 90+ lenders to secure optimal rates tailored to individual circumstances.
Can you help with adverse credit mortgages?
Yes, our specialists work with specialist lenders to secure mortgage solutions for clients with past credit issues.
What are your office hours?
Our Norwich office operates Monday-Friday 9am-5pm with flexible appointment options available outside these hours.
How are you regulated?
We are authorised and regulated by the Financial Conduct Authority under reference 608405.
Do you offer after-sales support?
Yes, we provide ongoing aftercare to monitor mortgage deals and ensure continued financial security for our clients.
Reviews (4)
Lisa Jones
Nov 11, 2021 Report
Thank you so much Paul for your sound advice, reassurance and for keeping me calm through a problematic remortgage! From day one it was clear that Paul is an expert in his field. Knowledgeable, professional and committed to getting the right product for his clients. Paul kept in regular contact throughout the process and was very responsive to emails and calls. I would have no hesitation in recommending MCB Financial Services.
Kai Page
Oct 26, 2021 Report
Genuinely amazing service! It was mine and my partners first time buying a house and didnt know much about mortgages. We didnt have a clue what we were doing or where to start but Karen was there every step of the way! She went above and beyond for us and nothing was too much. Shes also very knowledgeable and found us amazing rates. The communication was great and we could contact Karen any time. She would respond very fast and answer any question we had. Even when the mortgage rates changed Karen took the time to re-apply so that we had better rates! Overall a very good level of service
Denis Shemsieva
May 13, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
Blaine Lowthorpe is amaizing. He helping us with every step for buying our first house. Very helpful, very kind, very patient. Giving us the exact information which we require in a precise professional way. Thank you Blaine
David Mason
Apr 23, 2021 Report
Positive:Professionalism,Responsiveness
We've used Amy at MCB for our last few mortgages. Can't fault the service and would recommend to anyone.