Business Details
29 Years
experience
Your Trusted Real Estate Partner in Wickford
Established in 1997 by the late Kaye Dixson, our business has grown into a respected family-run enterprise serving Hornchurch and surrounding areas. Under the leadership of Sally-Anne Dixson, who brings over three decades of property industry expertise since 1992, we combine traditional values with modern professionalism. Our comprehensive services include residential lettings, property management, and sales, all delivered with a commitment to transparency and client satisfaction. We prioritise clear communication, legal compliance, and robust financial protections through schemes like The Property Ombudsman and client money protection.Our team's deep local market knowledge ensures tailored solutions for landlords and tenants alike, supported by rigorous tenant vetting processes and inventory management. With decades of collective experience, we maintain Kaye's founding vision of stress-free property transactions while adapting to evolving regulatory standards. Our membership of professional bodies and adherence to strict codes of practice underscore our dedication to ethical, accountable service delivery.
Services
Residential Lettings
Property Management
Sales
Tenant Vetting
Inventory Services
Details
- Year established: 1997
Highlights and features
- Family-run business with 25+ years' local property expertise
- Transparent fee structure with no hidden charges
- Comprehensive tenant vetting and legal compliance processes
- Member of The Property Ombudsman for accountability
- Client money protection for financial security
Associations and certifications
- The Property Ombudsman
- Client Money Protection scheme
Services
Letting with Management
Our comprehensive property management service covers rent collection, tenant communication, and maintenance coordination. We handle legal compliance, periodic inspections, and utility notifications while ensuring landlords receive regular financial statements. The service includes rent protection and deposit management through approved schemes.
Letting Only Service
We source qualified tenants through rigorous vetting processes including credit checks and right-to-rent verification. This service includes tenancy agreement preparation and deposit protection, with optional landlord support for ongoing management responsibilities.
Sales
We offer competitive property sales services at 795 all-inclusive with no hidden fees. Our package includes professional marketing, buyer vetting, and transaction management to ensure smooth home sales while maintaining legal compliance throughout the process.
Tenant Vetting
Our thorough tenant assessment includes credit history checks, employment verification, and right-to-rent documentation validation. We use Rent4Sure for comprehensive background checks to ensure landlords receive reliable tenants meeting legal and financial criteria.
Inventory Services
We create detailed property inventories before tenancies begin, documenting existing conditions to prevent disputes. This service includes check-in/check-out processes and meter readings, providing legal protection for both landlords and tenants.
People
Sally-Anne Dixson
Company Director
With property industry experience since 1992, Sally-Anne leads our team with expertise in residential property management and lettings. She continues her mother's legacy of ethical business practices and client-focused service delivery.
Questions
What areas do you cover?
We serve Hornchurch, Wickford, and surrounding areas in Essex for all property transactions and management services.
What fees do you charge landlords?
Our Letting with Management service starts at half the first month's rent plus 12% monthly. Letting Only Service is three quarters of a month's rent with optional additional services.
How do you vet tenants?
We conduct credit checks, employment verification, right-to-rent documentation review, and reference checks through Rent4Sure to ensure tenant reliability.
Are your fees transparent?
Yes, we guarantee no hidden charges. All fees including tenancy agreement preparation (£72 inc VAT) and deposit protection are clearly communicated upfront.
What protections do you offer clients?
We are registered with The Property Ombudsman and use client money protection schemes to safeguard deposits and financial transactions.
Reviews (1)
Tony Cunningham
Jul 12, 2019
Report
At first all was ok then when work had to be done to property the owner of Dixons sent her husband to do the work and it was poor. When we were leaving they rushed us out. Even though we paid rent on time and kept the flat very clean to the highest standard. During last winter we waited weeks for the boiler to be fixed. They held on to our deposit and now have to go to court.
