ErringtonSmith

Business Details

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Your Trusted Estate Agents in Cheltenham

ErringtonSmith is a dynamic estate agency and letting agent with over 70 years of combined experience in the Cheltenham property market. Founded by Nigel Errington-Smith, who brings over 30 years of local expertise, we blend traditional values with modern technology to deliver exceptional service. Our dedicated team of sales and lettings professionals possesses deep market knowledge, ensuring clients receive tailored support throughout the property process. We prioritise total honesty, frequent communication, and ethical behaviour, underpinned by a customer charter established over a decade ago.

Our services extend to property valuations, bespoke marketing strategies, and stress-free lettings management, serving clients in Cheltenham, Tewkesbury, Bishops Cleeve, Winchcombe, and surrounding areas. With a reputation built on trust and results, we are committed to making property transactions seamless and transparent for all clients.

Services

Property Sales Lettings Valuations Property Management Bespoke Marketing

Highlights and features

We have over 70 years of combined experience in the Cheltenham property market.
Our founder, Nigel Errington-Smith, brings over 30 years of local estate agency expertise.
We provide transparent, client-focused service with a proven track record of results.
Our bespoke marketing strategies ensure properties reach the right buyers or tenants.
We offer comprehensive support, from valuations to property management, all in one place.

Associations and certifications

Property Ombudsman Scheme
Client Money Protection (CMP)

What people say

Professional and efficient Exceeded expectations Highly recommend Stress-free process Excellent communication

Website

Update Listing

Services

Property Sales

Our property sales service combines local expertise with innovative marketing to ensure your home sells quickly at the best possible price. We provide accurate valuations, professional photography, and targeted advertising to attract serious buyers. With over 70 years of combined experience, we guide clients through every step of the transaction, from initial consultation to completion, ensuring transparency and efficiency throughout the process.

Lettings

ErringtonSmith's lettings service offers landlords comprehensive property management and tenant placement solutions. We conduct thorough tenant referencing, handle legal compliance, and provide ongoing maintenance support. Our team ensures properties are marketed effectively to attract quality tenants, while our proactive approach minimises void periods and maximises rental returns for both single and portfolio landlords.

Valuations

Our expert valuations provide accurate market assessments to help clients make informed decisions about selling or letting their property. During face-to-face consultations, we analyse current market conditions, comparable sales data, and property specifics to determine optimal pricing strategies. This service includes tailored marketing advice and realistic timeframe projections to ensure successful property transactions.

Property Management

Our property management service offers landlords complete peace of mind through professional tenant relations and property maintenance. We handle rent collection, deposit administration, and regulatory compliance while providing regular property inspections and prompt repair coordination. With dedicated lettings experts like Yolande King leading our team, we ensure properties remain well-maintained and tenancies run smoothly.

Bespoke Marketing

Our bespoke marketing strategies ensure properties receive maximum exposure through targeted channels. We combine professional photography, virtual tours, and online listings with traditional advertising methods to reach potential buyers or tenants. Our approach includes personalised email campaigns to registered clients and strategic placement on leading property portals to generate quality leads.

People

Nigel Errington-Smith

Founder

With over 30 years of Cheltenham property market experience, Nigel founded ErringtonSmith to combine traditional values with modern technology. He leads the sales team and established the company's customer charter, ensuring exceptional service standards across all transactions.

Yolande King

Head of Lettings

Yolande heads our lettings department with extensive experience in property management and tenant relations. Recognised for her proactive approach, she ensures stress-free letting arrangements while maintaining high standards of property care and client communication.

Karen Short

Sales Professional

Karen provides expert sales support with a focus on first-time buyers and complex transactions. Her approachable manner and thorough knowledge of the conveyancing process have earned consistent praise from clients throughout her tenure.

Questions

What areas do ErringtonSmith cover for property services?

We serve Cheltenham, Tewkesbury, Bishops Cleeve, Winchcombe, and surrounding Cotswold villages for both sales and lettings.

How does ErringtonSmith determine property valuations?

Our valuations combine local market expertise, comparable sales data, and property condition assessments during face-to-face consultations to provide accurate pricing recommendations.

What sets ErringtonSmith apart from other estate agents?

We combine 70+ years of local experience with modern marketing techniques, maintaining personal service through our customer charter commitments.

Can ErringtonSmith assist with first-time home purchases?

Yes, our team provides tailored support for first-time buyers, explaining processes clearly and offering guidance through every transaction stage.

What lettings services does ErringtonSmith offer landlords?

We provide full property management, tenant referencing, rent collection, maintenance coordination, and compliance support for residential landlords.

How quickly can properties be marketed after valuation?

Properties typically appear on our marketing channels within 24-48 hours of valuation, with professional photography and online listings prepared promptly.

Reviews (6)

Write a Review

Kate Mason

Jan 14, 2022 Report

I recently used Errington Smith to sell my property. Enrique and Karen were professional, friendly and helpful. All went smoothly. I highly recommend the firm

Stuart Angus

Jul 09, 2021 Report

Nigel, Karen, and team have been fantastic! They made the sale of my property a joy with impressive attention to detail, brilliant communication by phone/email and an abundance of guidance and advice.
Overall, extremely professional, an amazing team and a pleasure to deal with! I highly recommend, they are number one in Gloucestershire.

Margaret Mollison

Mar 28, 2021 Report

My husband and I were so impressed from start to finish selling our house. Emails and phone calls were answered quickly and even when things were particularly difficult they were always there to provide encouragement and support re next steps. Brilliant team would highly recommend. Many thanks.

Tess

Feb 13, 2021 Report

Critical:Professionalism,Responsiveness
THE WORST LETTING AGENCY. They take forever and a day to respond to you, they don't liaise with the Landlord at all, never passing on messages or getting things sorted. I'm glad others have had good experiences but I would NEVER rent through them. My sister had the most awful experience and is STILL waiting for her deposit back.

Patricia Williams

Jul 25, 2020 Report

An absolutely superb Estate Agent's. Their support and communication skills throughout the process of selling our property was unbelievable. We honestly cannot fault them, well done to the whole team.

W. Tom Reddaway

Jul 14, 2018 Report

We asked Errington Smith to sell our house. Nigel suggested he marketed it privately to clients looking to buy and use that to test a price. This was brilliantly successful and the second person to view made an offer at the asking price. Nigel explained that this was only the beginning of a bumpy process and he guided us through the moment when our buyer lost their buyer and on to a successful sale. Nigel and his team have been complete professionals, always positive and helpful and a total pleasure to work with. We strongly recommend them.