Business Details
Emergency
services
Your Trusted 24/7 Locksmith in Cheltenham
Secure Locksmiths Cheltenham has been serving the local community since 2012 with professional, reliable locksmith solutions. As a Level 3 qualified locksmith with over 15 years of industry experience, I specialise in emergency access solutions, UPVC door and window security, and comprehensive lock installations. Our team maintains DBS clearance and operates with full transparency, offering 24/7 emergency services without call-out fees or VAT charges. We prioritise customer safety through British Standard-compliant security measures, including snap-safe lock installations and comprehensive home security assessments.With a proven track record of resolving complex lock issues across domestic, commercial, and industrial properties, we combine technical expertise with immediate response times to address urgent security needs. Our commitment to quality service delivery has earned us a 5-star reputation through consistent customer satisfaction and community trust.
Services
Emergency Locksmith
UPVC Lock Repair
Lock Installation
Security Gates
Lock Replacement
Highlights and features
- 24/7 emergency response with no call-out fees
- DBS-checked, Level 3 qualified locksmith services
- Specialists in UPVC door and window security systems
- VAT-free services with transparent pricing
- Proven 5-star customer satisfaction record
Associations and certifications
- DBS
What people say
Prompt service
Professional technician
Fair pricing
No call-out fees
5-star reputation
Services
Emergency Locksmith
Our certified technicians provide immediate assistance for lockouts, broken keys, and security emergencies. Available round-the-clock with average response times under 30 minutes, we employ non-destructive entry techniques to minimise property damage. Customers benefit from transparent pricing with no additional charges for out-of-hours service.
UPVC Lock Repair
Specialised maintenance and repair services for UPVC door and window locking mechanisms. We address common issues like stiff operation and misalignment before they require full replacement. Our solutions maintain British Standard compliance while extending the lifespan of existing security systems through precision adjustments.
Lock Installation
Professional fitting of high-security locks including anti-snap cylinders and multi-point locking systems. We advise on insurance-approved options tailored to property requirements, ensuring optimal protection against forced entry. All installations include functional testing and security certification documentation.
Security Gates
Comprehensive gate lock solutions for residential and commercial properties. Our services cover installation, repair, and maintenance of automated and manual gate systems. We use durable components designed to withstand frequent use while maintaining secure access control for driveways and perimeter boundaries.
Burglary Repairs
Post-burglary security restoration services that address damaged locks and compromised entry points. We assess existing security weaknesses and implement upgraded protection measures. Our work includes insurance documentation support and emergency temporary security solutions during repair processes.
People
Mark Powell
Owner/Lead Locksmith
Level 3 qualified locksmith with 15+ years experience, DBS-checked and specialising in emergency access solutions. Provides 24/7 service across Cheltenham with transparent pricing and customer-focused approach.
Questions
Do you offer 24/7 emergency services?
Yes, our certified technicians are available 24 hours a day, 7 days a week for lockouts, broken keys, and security emergencies with no additional charges for out-of-hours service.
Are your services VAT-registered?
We are VAT-registered but currently offer all services without VAT charges to maintain competitive pricing for our customers.
What areas do you cover?
We serve Cheltenham and surrounding areas including Gloucester, Stroud, Tewkesbury, and Bishops Cleeve within a 30-mile radius.
Do you repair UPVC door locks?
Yes, we specialise in UPVC door and window lock repairs, maintenance, and upgrades to British Standard-compliant security systems.
Can you replace lost keys?
We provide key replacement services for lost or stolen keys, including high-security lock replacements to maintain property security.
Are your technicians qualified?
Our lead locksmith holds Level 3 certification and DBS clearance, with 15+ years of industry experience in residential and commercial security solutions.
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Reviews (5)
Barbara Maynard
Aug 06, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Really professional and did the work quickly and at a fair price. Would highly recommend this company
Really professional and did the work quickly and at a fair price. Would highly recommend this company
Celia Bennett
Aug 04, 2021
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Highly recommended. Mark responded immediately to my phone call and said he would ring me back within half an hour to get my details as he was working on another job. Within 15 minutes he rang to give me an upfront price for the callout and labour, and explained parts would be extra. 30 minutes later Mark arrived and completed the job. He explained exactly what had broken within the existing lock and showed me the difference between the existing lock and the superior quality replacement lock mechanism he was fitting. I would definitely recommend Mark and his Company, Secure Locksmiths.
Melanie Luteijn
Aug 02, 2021
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Excellent service from Mark today, thank you! He responded to my call immediately, clarified the solution to my problem (needed a new door lock) and gave me a price. He arrived within an hour, was polite, professional and clearly knowledgeable, and worked swiftly and efficiently to replace the lock. He also gave me some excellent tips on security too. I cannot recommend his service highly enought. Great work!
Sophie Davis
Jul 19, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Super speedy same day response. Sorted my problem and made sure all key holders had a new key. Great service
Super speedy same day response. Sorted my problem and made sure all key holders had a new key. Great service
Alan Hook
Nov 06, 2020
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Positive:Professionalism,Punctuality,Quality,Value
Excellent service and came out in under an hour of us contacting them. Nice guy and threw in a free upgraded security lock. Many thanks!
Services:Installation,Repair hardware
Excellent service and came out in under an hour of us contacting them. Nice guy and threw in a free upgraded security lock. Many thanks!
Services:Installation,Repair hardware
