Business Details
50+ Years
experience
Your Trusted Carpet & Flooring Specialists in Shefford
Established in 1972, Charles Wilson Carpets is a family-owned business rooted in Shefford, Bedfordshire, with a legacy of delivering exceptional flooring solutions. Our expertise spans over five decades, during which we have cultivated a reputation for independent, unbiased advice and award-winning customer service. Recognised by the Hertfordshire Federation of Small Businesses for excellence in service and as a regional business of the year, we pride ourselves on maintaining traditional values while offering modern, affordable flooring choices. Our dedicated team, with over 60 years of combined fitting experience, ensures seamless service from initial consultation to final installation. We served as the official carpet provider for the Queen's Diamond Jubilee visit to Hitchin in 2012, underscoring our commitment to quality and precision.Our in-house team handles every project from start to finish, offering home consultations within 25 miles of Shefford and a comprehensive range of products including carpets, laminate, vinyl, and bespoke rugs. Customer satisfaction remains our priority, supported by regular feedback mechanisms to maintain service excellence. Our showroom provides hands-on access to leading brands, while our 'Make Me A Rug' service allows customisation to suit individual tastes. With a focus on practicality and aesthetics, we guide clients through material choices tailored to lifestyle needs, from high-traffic areas to luxury underfoot experiences. This enduring dedication to quality, expertise, and client-centric service defines our approach.
Services
Carpets
Laminate Flooring
Vinyl Flooring
Floor Tiles
Carpet Tiles
Rugs
Home Consultations
Professional Fitting
Underlay
Custom Rugs
Details
- Year established: 1972
Highlights and features
- Independent experts with nearly 50 years of flooring expertise
- Award-winning customer service recognised by Hertfordshire Federation of Small Businesses
- Dedicated team handling all enquiries and orders in-house
- Specialised fitting team with over 60 years of combined experience
- Official carpet provider for the Queen's Diamond Jubilee visit to Hitchin
What people say
Award-winning customer service
Expert independent advice
Professional fitting team
40+ years experience
Queen's Diamond Jubilee project
Services
Carpets
We offer a comprehensive range of carpets and carpet tiles tailored to diverse budgets and room requirements. From bedroom comfort to durable options for high-traffic areas, our selection includes natural wool, man-made fibres, and eco-friendly materials. Our team provides expert guidance to help clients choose the ideal texture, pile, and underlay for longevity and comfort, with home consultations available within 25 miles of Shefford.
Laminate Flooring
Our laminate flooring collection replicates natural wood at a fraction of the cost, combining durability with low maintenance. Featuring high-density boards and protective melamine layers, these floors resist scratches and dents while offering styles from traditional oak to contemporary designs. We assist clients in selecting suitable options based on room conditions and provide professional fitting services for seamless installation.
Vinyl Flooring
Vinyl flooring and luxury vinyl tiles (LVTs) provide practical, water-resistant solutions ideal for kitchens, bathrooms, and commercial spaces. Available in wood plank, stone, and concrete effects, these options combine durability with easy cleaning. We supply materials and offer expert fitting services, ensuring precise installation for both residential and business clients across Hertfordshire and Bedfordshire.
Custom Rugs
Create unique rugs through our 'Make Me A Rug' service, allowing customisation of colours, borders, and materials. We collaborate with Alternative Flooring to deliver tailored designs that match individual decor preferences. Clients can also select rugs from our in-store carpet range, with options for size adjustments and professional fitting to enhance any space.
Professional Fitting
Our qualified fitting team ensures precise installation of all flooring types, with over 60 years of combined experience. Services include home visits for measurements, subfloor preparation, and expert laying of carpets, laminates, and vinyls. We prioritise clear communication and reliability, maintaining a single point of contact from order to completion for residential and commercial projects.
Questions
What flooring services do you offer?
We provide carpets, laminate, vinyl flooring, rugs, and underlay with professional fitting. Our team offers home consultations and bespoke solutions tailored to your space and budget.
Do you offer home consultations?
Yes, we provide home visits within 25 miles of Shefford for measurements and advice, ensuring flooring choices suit your room's dimensions and conditions.
Which areas do you serve?
We serve Hertfordshire, Bedfordshire, and Cambridgeshire, offering both showroom visits and local home consultations for flooring solutions.
How can I get a quote?
Request a quote online with room dimensions, or book a home visit for accurate estimates. Note that final pricing requires on-site assessment of access and subfloor conditions.
Can I customise a rug?
Yes, use our 'Make Me A Rug' service to design custom rugs with chosen colours, borders, and materials, or select from our in-store carpet range for tailored options.
Reviews (4)
Paul Smith
Jan 05, 2021
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Ive used Charles Wilson Carpets several times over the last 10 years. Always exceptional service, quality and value for money.
Catherine Scott
Oct 30, 2018
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Always helpful friendly service from this local business, who first fitted carpets for us 15 years ago and recently again throughout our house. Good quality carpets and fitting.
Sean Brundell
Oct 20, 2018
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Cannot praise these guys enough. From start to finish it was a pleasant / friendly and very easy experience. The chap who came and fitted the carpet was polite and friendly and very fast and efficient at his job and to top it off they were 130 cheaper than the bigger stores for the same carpet and better quality underlay. I would and will recommend them to anyone and everyone. Thank you all and I look forward to my next purchase.
Andy Greenwood
Dec 24, 2017
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We used Charles Wilson Carpets for some new carpets and laminate flooring throughout. We found them extremely knowledgeable professional and expert fitters. I would not hesitate in recommending CWC to anyone who needs flooring.
