Business Details
30 Years
experience
Your Trusted Auto Repair & MOT Centre in Exeter
Firstcall Mot & Service Centre MOT & Service Centre has been a family-run garage serving Exeter since 1996, combining over three decades of automotive expertise with modern diagnostic technology. Our team of certified technicians delivers MOT testing, manufacturer-spec servicing, and comprehensive repairs while maintaining transparency in pricing and workmanship. We prioritise customer trust through honest advice, use of genuine parts, and adherence to manufacturer specifications that preserve warranties. Our facility supports both private and fleet vehicles, offering cost-effective solutions without compromising quality. With recent ownership continuity, we uphold our founding principles of professionalism, technical excellence, and community-focused service. Our investment in diagnostic equipment enables precise code reading for modern vehicles, ensuring accurate servicing that matches dealership standards at competitive rates.We guarantee no hidden charges, providing detailed invoices that align with EU Block Exemption Act requirements for non-dealer warranty compliance. Our 24-year track record reflects commitment to resolving mechanical issues efficiently while maintaining open communication with clients. Through expansion of our service offerings, we now provide a one-stop solution for all vehicle maintenance needs, from routine checks to complex diagnostics. This approach has earned us sustained customer satisfaction through consistent delivery of value-driven, technically proficient automotive care.
Services
MOT Testing
Vehicle Servicing
Mechanical Repairs
Fault Diagnosis
Air Conditioning Servicing
Welding Repairs
Routine Maintenance
Fleet Vehicle Services
Details
- Year established: 1996
Highlights and features
- We have over 30 years of automotive repair experience
- Our technicians use manufacturer-spec diagnostic equipment
- We guarantee no hidden charges for repairs
- We maintain warranties through precise servicing
- We offer competitive pricing versus main dealerships
Services
MOT Testing
We conduct comprehensive MOT testing to ensure your vehicle meets UK road safety and environmental standards. Our certified technicians use modern equipment to identify issues before they become major problems. With transparent reporting, we help you maintain legal compliance while ensuring your car's reliability and roadworthiness.
Vehicle Servicing
Our servicing follows manufacturer specifications using genuine parts to preserve your warranty. We perform oil changes, filter replacements, and system checks according to your vehicle's requirements. This proactive maintenance extends vehicle lifespan while maintaining optimal performance and resale value through documented service history.
Mechanical Repairs
We handle all mechanical repairs from minor fixes to complex diagnostics. Our technicians address engine, transmission, and electrical system issues using precision tools. Competitive labour rates combined with quality parts deliver cost-effective solutions without compromising repair integrity or safety standards.
Fault Diagnosis
Our advanced diagnostic equipment reads vehicle error codes to pinpoint electrical and mechanical faults. We identify issues with engine management, ABS systems, and onboard electronics. This targeted approach reduces repair time while ensuring accurate problem resolution for modern vehicle technology.
Routine Maintenance
We provide essential maintenance including tyre changes, brake inspections, and battery replacements. Regular checks of lights, exhausts, and fluid levels prevent breakdowns. This proactive vehicle care maintains safety, reliability, and compliance with UK road regulations through documented service records.
People
Chris Emery
Director
With over 30 years in automotive mechanics and garage management, Chris oversees technical operations and service quality. His expertise ensures all work meets manufacturer standards while maintaining cost-effectiveness for customers through efficient workshop practices.
Questions
Do your services affect manufacturer warranties?
No, we follow manufacturer specifications using genuine parts to maintain warranties. Our invoices detail work performed to EU Block Exemption Act standards.
How do your prices compare to main dealerships?
Our labour rates are significantly lower than main dealers while maintaining equivalent service quality through certified technicians and proper diagnostic equipment.
What MOT preparation checks do you offer?
We provide free pre-MOT checks to identify potential failures, including brake efficiency tests, fluid level inspections, and warning light diagnostics to ensure test readiness.
Can you service fleet vehicles?
Yes, we offer tailored maintenance packages for business fleets including scheduled servicing, repair management, and detailed invoicing for multiple vehicles.
Do you provide repair guarantees?
All our repairs come with a written warranty covering parts and labour, with terms varying by component type and service performed as detailed in our terms.
How do you handle warranty-related repairs?
We follow strict manufacturer guidelines for warranty-covered repairs. However, warranty claims must be processed through official dealers unless specifically authorised by the manufacturer.
Reviews (5)
Samuel Hazell
Nov 05, 2021
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Fantastic service from start to finish. Staff were extremely polite and efficient! I will be using them again for sure!
Andrew Clarke
May 26, 2021
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Positive:Professionalism
I cant rate First Call MOT Exeter highly enough, from Gayle on the front desk to Chris working on the cars, it was so easy to book my car in, I was kept informed and got my car back fixed. No drama at all.
I cant rate First Call MOT Exeter highly enough, from Gayle on the front desk to Chris working on the cars, it was so easy to book my car in, I was kept informed and got my car back fixed. No drama at all.
Micky Turner
Mar 24, 2021
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Positive:Professionalism
Great service and value, nothing was too much trouble, highly recommend this garage. Thank you a happy customer, even though I would have preferred the car not to have needed a visit to you. Certainly will and is our First Call
Great service and value, nothing was too much trouble, highly recommend this garage. Thank you a happy customer, even though I would have preferred the car not to have needed a visit to you. Certainly will and is our First Call
Elaine Tilson
Feb 05, 2021
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Very helpful people. Friendly family team. Great prices and explained everything. As a woman, I felt very comfortable and they didn't rip me off and only suggested work that DID need to be done. Will definitely go back again.
Darryn Lake
May 22, 2020
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Trustworthy, reliable, friendly, experienced, progessional and honest. Fantastic service from the team at First Call. Highly recommended for all your vehicle needs.
