Business Details
50+ Years
experience
Your Trusted Furniture & Home Store in Manchester
Established in 1947, Housing Units has built a reputation as a trusted family-run business dedicated to providing exceptional furniture and home solutions. With over 75 years of experience, we combine traditional values with modern innovation to meet diverse customer needs. Our extensive product range includes premium furniture from renowned brands, complemented by expert services such as nationwide delivery, finance options, and personalized design guidance. Committed to quality and customer satisfaction, we operate from our flagship store in Manchester, serving clients across the UK. Recognized as Best Furniture Retailer 2024, our team prioritizes professionalism and integrity in every interaction.From dining sets to luxury sofas, we offer curated collections tailored to every room in the home. Our in-store amenities, including dedicated dining venues and virtual tour facilities, enhance the shopping experience. Through continuous investment in staff development and supplier partnerships, we maintain our position as a market leader. Transparency in pricing and a 100% price-matching guarantee underscore our commitment to value. By balancing heritage with forward-thinking approaches, we remain a preferred destination for discerning customers seeking quality home furnishings.
Services
Dining Room Furniture
Living Room Furniture
Bedroom Furniture
Office Furniture
Kitchen Essentials
Home Accessories
Furniture Clearance
Gift Vouchers
Delivery Service
Finance Options
Details
- Year established: 1947
Highlights and features
- We have 76 years of experience in furniture retail
- Our family-run business prioritizes personalized service
- We offer nationwide delivery with expert installation
- Our finance options make luxury furnishings accessible
- We provide 100% price-matching guarantee
What people say
Excellent customer service
Wide product selection
Competitive pricing
Professional delivery team
Quality furniture brands
Services
Dining Room Furniture
Our dining room collection features premium tables, chairs, and storage units from leading brands. Available in various styles including modern, traditional, and reclaimed wood designs. Customers benefit from expert space planning advice and coordinated set options.
Living Room Furniture
We offer comprehensive living room solutions including sofas, armchairs, and storage units. The range includes luxury leather and fabric options from renowned designers. Our team provides personalized configuration assistance for optimal room layouts.
Bedroom Furniture
Our bedroom collection includes beds, wardrobes, and storage solutions designed for comfort and functionality. Featuring premium mattress options and coordinated furniture sets from top manufacturers. Expert sleep consultants provide personalized recommendations.
Furniture Delivery
Nationwide delivery and installation service ensures safe transportation and setup of furniture. Professional teams handle large items with care, including white-glove service for premium products. Delivery windows available across the UK.
Finance Options
Flexible finance solutions available for purchases over 750. Subject to status approval, these plans allow customers to spread costs while accessing premium furniture immediately. Terms and conditions apply.
Questions
What delivery options are available?
We offer nationwide delivery with expert installation services across the UK.
Do you provide finance options?
Yes, we offer finance plans for orders over £750, subject to approval.
Can I return furniture if unsatisfied?
Our returns policy details are available in-store and online for customer convenience.
Are price-matching guarantees available?
We guarantee to match any competitor's price on identical products.
Do you have showroom locations?
Our flagship store in Manchester features multiple display areas and dining venues.
Reviews (6)
Bella Holt
Jan 17, 2022
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I bought an item which i was told would be delivered in store and i'd be contacted i wasn't, so a week later i rang as wanted to buy a gift for someone else and didn't want the hassle of traveling twice, was told it was in the collection centre so i had to go there had no order code to collect?! Once i opened it was part missing and the packing was damp and mouldy as was the item which was ruined. Travelled again to return it and felt the staff didn't care. Still waiting to collect the item very annoyed. Terrible customer service. Unless it was my skin tone annoying them who knows?! .
Leanne Black
Dec 28, 2021
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Ordered a Christmas bundle and paid next day delivery costing 10- items were delivered 4 days late, then when I requested to return them the collection did not happen on 2 occasions after I had taken 2 afternoons off to take the delivery and be at home when they were due to be collected. Not impressed by their service at all plus its difficult to get through when I telephone. I wish I could rate zero!
Aaron Taylor
Dec 19, 2021
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Never have I received such appalling service from so many different departments. When being told for the second time that my order was delayed, I asked "What alternative options there were?" to which the person on the phone replied, "Wait until January or you get a refund!" in a very sharp tone. Following that, I was then told that I could not use a finance option for my order without visiting the store, which nobody had ever informed me before. When I asked another member of staff, I was then told that I could do the finance option and a member of staff would be in contact. No member of staff
Hayley Victoria Boden
Nov 02, 2021
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Awful company. They are con artists. Took our deposit. Missed delivery after delivery. We were unable then to accept the delivery 6 months later due to having a leak. They offered to store for £35 per week. As they can only store 28 days free of charge. We accepted. 2 weeks later aware we would have a £70 storage charge we contacted to arrange delivery. We were told goods hadn’t arrived. The. 2 days later we were told it was being delivered but would let us know a delivery date. 2 weeks later no delivery and they cancelled order. Reason: no delivery 28 days after arrival even
James Williamson
Oct 31, 2021
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Ordered some dining chairs in MARCH. Was told they would be delivered in June....then in August....then in October....then end of November but possibly December or beyond!!!.....lie after lie, shocking customer service, asked twice for a senior member of staff to contact me to discuss the matter but no contact. staff who i speak to on the phone couldn't care less. nearly 9 months and still no date can he given for delivery, NOT GOOD ENOUGH. on top of that you cheeky b**stards want £60 to deliver them?! absolute jokers. AVOID THIS COMPANY.
John Curryholic
Oct 19, 2021
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I am most surprised that this centre isn't rated higher. I struggled to find fault with anything. A large choice of home furnishings at competitive prices, together with helpful and knowledgeable staff. If you think there is a better furniture store around then please let me know. The general lack of face mask wearing was a little disconcerting but apart from that... The newly installed Christmas grotto looks a great place to take the children.
