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Business Details
Your Budget Hotel in Central London
West Cromwell Hotel is a family-run budget accommodation provider located in central London. Established to offer affordable yet comfortable stays, we cater to both business and leisure travellers seeking proximity to major attractions like Earls Court Exhibition Centre, Kensington Palace, and London's renowned museums. Our 21 modernised guest rooms feature private bathrooms, complimentary WiFi, and amenities including flat-screen TVs and hospitality trays. Strategically positioned in Kensington & Chelsea, we ensure easy access to public transport with Earl's Court Tube Station just five minutes' walk away. Our 24-hour reception team prioritises guest satisfaction through personalised assistance and practical services like luggage storage and tourist information.

We guarantee competitive pricing through our direct booking system, offering exclusive discounts for early bookings, long stays, and loyalty customers. Sustainability-conscious guests appreciate our location outside the London Congestion Charge zone, while our proximity to a 24-hour supermarket ensures convenience. With secure online reservations and instant confirmation, we aim to streamline the booking process while maintaining traditional hospitality values.
Services
Accommodation 24-hour Reception Free WiFi Family Rooms Online Booking
Highlights and features
  • We offer 24-hour reception and assistance for guest convenience
  • Our rooms feature modern amenities including complimentary WiFi
  • We provide family rooms to accommodate multiple guests
  • Our central London location ensures proximity to major attractions
  • We guarantee lowest prices through direct booking discounts
Services
Accommodation
Our budget-friendly guest rooms provide comfortable accommodation in central London. Available in single, double, twin, triple, and quad configurations, all rooms include private bathrooms, flat-screen TVs, and complimentary WiFi. Newly renovated interiors ensure modern comfort for both short and long stays.
24-hour Reception
Our round-the-clock reception service ensures guest support at any hour. Staff members assist with check-in, luggage storage, and local area information. This continuous availability caters to guests arriving at unconventional times while maintaining personal assistance.
Online Booking
Direct website bookings guarantee the lowest rates with instant confirmation. The system offers exclusive discounts for early bookings, long stays, and loyalty customers. Users can manage reservations through an online portal for modifications or cancellations.
Family Rooms
Specifically designed rooms accommodate families or groups with multiple bed configurations. These spaces maintain the same quality amenities as standard rooms while providing additional sleeping capacity. Ideal for visitors travelling with children or companions.
WiFi Access
Complimentary high-speed internet access available throughout the hotel. Essential for business guests requiring connectivity and leisure visitors sharing experiences. The service supports multiple devices without additional charges for registered guests.
Questions
What are the check-in and check-out times?
Check-in is available from 14:00, with check-out required by 11:00 UK time.
Does the hotel offer breakfast services?
We currently do not provide breakfast facilities at the property.
Is parking available on-site?
No on-site parking exists, but NCP facilities operate nearby for £18 daily.
How far is Earls Court Exhibition Centre?
The venue lies within walking distance, approximately 5 minutes from the hotel.
Can I modify my booking after confirmation?
Yes, use the 'manage my booking' link in your confirmation email to make changes.
Is the hotel located in the congestion charge zone?
No, our property sits outside the London Congestion Charge area.
Reviews (6)
Matilde Vale
Jan 30, 2021 Report
The room was dirty. The towels and the sheets were not changed, there was mould in the shower and in the ceiling. The bed was super uncomfortable and you could hear everything, people walking, talking even opening their room doors sometimes it even looked like someone was opening our door because you could hear it so well. Overall the place is very sketchy and would NOT recommend it to anyone
James Pearson
Oct 01, 2020 Report
This was a last minute find for one Sunday night, very central location and for the price it was perfect - when one pays 30 for a night in a hotel adjacent to Earls Court one's expectations cannot be unrealistically high, the room was clean, the bed was comfortable, the staff were friendly and courteous, free WiFi and breakfast had we wanted it. Yes the hotel is in need of some TLC and would benefit from a refresh in the carpet and soft furnishings but that would increase prices so you get what you pay for and for the price, it was perfect.
Daniel Damian
Jul 22, 2020 Report
One of the Wost experience with Hotel due to covid! THIS IS NO HOTEL THIS IS NIGHTMARE!!! The poorest Hotel at the world cancelled my reservation and said to the phone manager will refund. After nothing. Tjey stole me aeound 100 pounds and I have to book another one out of booking.com = booking.com customer care its a shame not a care they were not able to resolve this simple issue for 2months without reply..communication only with chatbots and so on....so people be VERY CAReFUL of this hotel = its not a hotel its dirty private house with aggressive muslim manager!!! Only thing he wants steal your
Jorge Vale
Jul 03, 2020 Report
The hotel, if you could call it that is just terrible. The first room we were put into was disgusting, from the dirty floor, dusty tv, nasty shower to the group of spider webs in the ceiling. We were moved into another room. We thought it was a turn for the better, but no sir! The bathroom was full of mold and one of the windows was cracked. On top of that the bed was hard like a brick and I could hear everyone in the other rooms and corridor, all night long! Needless to say I left the next morning and moved to another hotel. To avoid, 100%
Lara Chanelle
Jan 26, 2020 Report
Did not feel comfortable at all. From the first step inside we felt sceptical as the hallway carpet looked incredibly dirty and the reception office looked chaotic. The gentleman who greeted us was very straight forward and polite when giving our keys. We booked a room for a double bed and it was very small which would have been fine if it wasnt dirty and dusty. The outdated curtains and carpet made the room feel even more tight, making us feel claustrophobic. 20 minutes after arriving we felt it was best to find another hotel despite the room being non-refundable. Its a real shame, we wasted
Zlatko Prcic
Oct 25, 2019 Report
Hotel is fairly clean, with every day cleaning service. Wifi is fine, tv signal is very puor and you can't watch all channels, just the noise from main street is really bad. If you are sensitive it will be restless night. But even than I'll recommend this hotel, it's very close to high street.