Business Details
4 Years
experience
Your Trusted Partner for Custom Wedding Rings
Established with a passion for crafting meaningful jewelry, Orla James has become a trusted name in bespoke wedding, engagement, and eternity rings. Our team of expert jewellers combines traditional craftsmanship with modern design to create timeless pieces tailored to individual preferences. We prioritise ethical sourcing, ensuring all diamonds are conflict-free and eco-friendly, while our membership with the National Association of Jewellers underscores our commitment to professionalism and integrity.Clients benefit from complimentary services such as lifetime polishing, free ring resizing, and rhodium plating, alongside innovative options like custom ring design workshops in our Sussex studio. With over 96% positive customer feedback, we pride ourselves on delivering exceptional value, transparency, and personalised support throughout every stage of the customer journey.
Services
Wedding Rings
Engagement Rings
Eternity Rings
Custom Design
Free Ring Samples
Lifetime Polishing
Ring Resizing
Ethical Diamonds
Studio Experience
Price Match Guarantee
Details
- Year established: 2022
Highlights and features
- We offer free ring samples with full refunds upon return
- Our team provides expert guidance in a luxury studio setting
- We guarantee lifetime free polishing and rhodium plating
- Our bespoke design service includes exclusive studio access
- We ensure ethically sourced, conflict-free diamonds
Associations and certifications
- National Association of Jewellers
What people say
Exceptional craftsmanship
Ethical sourcing
Free sample service
Expert guidance
Lifetime care
Services
Wedding Rings
Orla James offers a comprehensive collection of wedding rings in platinum, gold, and silver, with styles ranging from classic court to diamond-set designs. Clients can choose from ready-made options or collaborate with our jewellers to create custom pieces. Every ring combines durability with aesthetic appeal, ensuring lasting comfort and beauty for lifelong wear.
Custom Ring Design
Our exclusive studio experience allows couples to craft their own wedding rings under expert supervision. The full-day workshop includes professional guidance, luxury lunch, and champagne celebration. Clients receive technical support for sizing, metal selection, and design elements, ensuring unique creations that reflect personal stories and preferences.
Ethical Diamonds
We specialise in ethically sourced, GSI1-grade diamonds that meet strict environmental and social standards. Our collection features various cuts including round, princess, and baguette, all traceable to responsible suppliers. This commitment ensures customers receive beautiful, guilt-free gems that symbolise enduring love without compromising values.
Free Ring Samples
Experience our rings firsthand with free samples delivered to your home. Wear designs for a week to assess comfort and fit, with full refunds upon return. This service helps couples make confident decisions about style, size, and metal choice without pressure, ensuring perfect selections for their special day.
Lifetime Care
We provide complimentary lifetime maintenance including polishing, rhodium plating for white gold, and resizing. Regular check-ups ensure settings remain secure, while professional cleaning preserves brilliance. This ongoing support reflects our dedication to maintaining the beauty and integrity of your jewelry throughout its lifetime.
Questions
How can I ensure my ring fits perfectly?
Order our free ring sizer tool or try free samples at home for a week. Take measurements at different times as finger size varies throughout the day.
Can I customise my ring design?
Yes, we offer bespoke services including metal selection, diamond choices, and engraving. Our studio workshops let couples create unique handmade rings with expert guidance.
Are your diamonds ethically sourced?
All diamonds are conflict-free, eco-friendly, and traceable to responsible suppliers adhering to fair-trade practices.
What if I need alterations after purchase?
We provide free resizing, polishing, and rhodium plating under lifetime care terms. Contact our team for any post-purchase adjustments.
Do you offer international shipping?
Sample service is UK-only, but finished rings ship worldwide. Additional charges apply for non-UK deliveries.
How long does custom ring creation take?
Studio workshops last one day, with hallmarking and delivery completed within 2-3 weeks. Urgent orders may be accommodated with prior arrangement.
Reviews (4)
Gwilym Jones
Sep 14, 2021
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I genuinely cannot recommend Orla James enough. The ring sample service is fantastic for ensuring youre happy with the size and shape of your ring - Ive not seen another manufacturer offer anything like that. The quality of the product was outstanding - beautifully presented as well. Communication was second to none and the turn around time to make a bespoke piece of jewellery was incredible. If you are looking to buy your jewellery online and are nervous about getting it right, I urge you to go with these guys.
Francesca Baylis
Dec 05, 2020
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We had the most wonderful day making our own wedding rings with Orla James. Katy was so helpful over email and the phone and Fin and Giles were both wonderful on the day! Giles was an amazing teacher and we cannot wait to get married even more so we can wear our beautiful new rings! Definitely recommend!
Kiki S.
Oct 17, 2020
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From start to finish we were incredibly well looked after. Precautions all in place considering the current situation with Covid, everything was thought about in advance and we couldn't have felt safer. We really enjoyed everything from start to finish and it is so special to be able to make our own rings and have that memory forever. I cannot recommend highly enough - if you are thinking about doing this - DO IT!
Miles Cownie
Sep 08, 2020
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Orla James is a fantastic company that provide outstanding service. My partner and I thoroughly enjoyed our day with them to make our wedding rings. The team was accommodating of our needs, and patient as they took us through each step. Our day was easygoing, taken at our own pace as we built a practice ring followed by the proper rings. We then enjoyed lunch at a local restaurant, provided by Orla James, and then settled into finishing off the rings in the afternoon. Throughout the day, the team kept us warm with tea and settled with conversation. I highly recommend Orla James. They make a great
