Business Details
36 Years
experience
Professional Contract Cleaning Services in Glasgow
Established in 1990, we are a professional cleaning business dedicated to delivering high-quality services while maintaining strict adherence to quality control and client satisfaction. Our company has grown steadily by prioritising reliability, timely delivery, and budget-conscious solutions. With over 25 years of industry experience, we specialise in communal stair cleaning, office cleaning, window cleaning, and other tailored services for housing associations, private factors, and management companies. Our ISO 9001:2015 accreditation underscores our commitment to excellence, while our local recruitment strategy ensures we remain deeply connected to the communities we serve.Our quality control processes include monthly property inspections and tenant feedback surveys to maintain a 95% satisfaction rate. We partner with Alastair White Associates for health and safety compliance and utilise environmentally friendly products certified by Ecolabel. Our team of over 100 staff operates under a dedicated management structure to ensure consistent service delivery. We prioritise transparency, value for money, and continuous improvement through our SMART-based quality objectives. Our long-standing relationships with clients since 1997 reflect our unwavering focus on client retention and service excellence.
Services
Communal Stair Cleaning
Office Cleaning
Window Cleaning
Quality Control
Health and Safety Compliance
Environmental Services
Bulk Removal
Graffiti Removal
Carpet Cleaning
Details
- Year established: 1990
Highlights and features
- We have over 25 years of experience in commercial cleaning services
- Our ISO 9001:2015 accreditation demonstrates quality management excellence
- We maintain 95% client satisfaction through monthly quality inspections
- Our local recruitment policy supports community employment initiatives
- We operate under a certified health and safety partnership with Alastair White Associates
Associations and certifications
- ISO 9001:2015
What people say
First class service
Prompt personal attention
Reliable
Value for money
High standard
Services
Communal Stair Cleaning
Our comprehensive stair cleaning service includes brushing and mopping stairs, power vacuuming carpets, and cleaning handrails. We follow strict specifications that can be tailored to client requirements, typically performed weekly or fortnightly. This service maintains hygiene standards in multi-occupancy buildings while ensuring compliance with health and safety regulations through regular inspections.
Quality Control
We implement a robust ISO 9001-certified quality management system. Our Quality Control Manager conducts monthly inspections of 70% of properties using tenant feedback questionnaires. All findings are logged and addressed promptly, maintaining our 95% client satisfaction target. This systematic approach ensures consistent service delivery across all our contracts.
Health and Safety Compliance
Partnering with Alastair White Associates, we maintain rigorous health and safety standards. Our staff receive regular training and certifications, with all operations following COSHH assessments. We provide protective equipment and maintain safety documentation, including first aid provisions on company vehicles. This ensures a secure working environment for both employees and the public.
Environmental Services
We prioritise environmentally responsible practices through Ecolabel-certified cleaning products. Our window cleaning uses reach-and-wash systems eliminating ladder risks while reducing carbon emissions. Vehicle routes are optimised for efficiency, with 10% of our fleet being electric/hybrid vehicles. This approach delivers effective cleaning while minimising environmental impact.
Office Cleaning
Our office cleaning service maintains professional environments through scheduled deep cleaning and daily maintenance routines. We follow tailored specifications to meet individual client needs, ensuring hygienic workspaces that comply with health and safety standards. This service supports businesses in maintaining productive and welcoming office environments.
Questions
What cleaning services do you offer for housing associations?
We provide communal stair cleaning, common area maintenance, and void cleans specifically tailored for housing associations across Glasgow.
How do you ensure service quality?
Through ISO 9001-certified processes, monthly property inspections, and tenant feedback questionnaires achieving 95% satisfaction rates.
Are your cleaning operatives trained?
All staff receive health and safety training with certifications, and operate under experienced management supervision.
Do you use environmentally friendly products?
Yes, we use Ecolabel-certified cleaning solutions that are effective yet environmentally responsible.
How long have you served Glasgow clients?
We've maintained long-term partnerships since 1990, with some clients working with us since 1997.
What areas do you cover?
Primarily Glasgow, focusing on local communities where we also recruit our cleaning operatives.
Reviews (3)
Liz Fisher
Nov 20, 2024
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This company did a fantastic job at my flat. Needed cleaned for selling and I could not fault the service. The workers were very polite too. Had some bits of furniture needing taken away too and they provided an uplift of this too. Was happy with the cost as the service was so good. Would definitely recommend.
Jack Lawson
Jun 16, 2021
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Highly recommended, professional, friendly reliable people. What else do you want? Value? You got it! No connections, no incentives, just written by a grateful customer.
Scott Birrell
Aug 26, 2019
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Lazy company, only ever half clean my close. Its a quick over, job done mentality with this company. Takes 5 bosses to run a shambles.
