Bartlett & Cooke

Business Details

22 Years

experience

Your Trusted Property Partner in Surrey

Founded in 2004 by Rupert Briggs and Richard Digance, Bartlett & Cooke has established itself as a trusted independent estate agency serving Surrey and south-west London. Our ethos centres on delivering a deeply personal approach to property transactions, ensuring every client receives tailored support from dedicated consultants. With five branches in Epsom, Stoneleigh, Tadworth, and Banstead, we combine local expertise with comprehensive services including sales, lettings, property management, and new homes marketing. Our commitment to quality is evidenced by two decades of industry recognition, including multiple British Property Awards, and a reputation built on transparency, professionalism, and client satisfaction.

We invest in advanced marketing strategies, professional photography, and dedicated sales progression teams to ensure optimal outcomes for vendors and landlords. Our mortgage advisory partnership with Ignite Financial Services further enhances our ability to support clients through every stage of their property journey. With over 3,250 five-star reviews, we remain steadfast in our mission to redefine estate agency through personal accountability and community-focused service.

Services

Property Sales Lettings Property Management Mortgage Advice New Homes

Details

Year established: 2004

Highlights and features

20 years of local property expertise across Surrey and London
Dedicated personal agent for individualised client support
Award-winning marketing and sales progression teams
Transparent 'No Sale, No Fee' service guarantee
Comprehensive property management with tenant vetting

Associations and certifications

The Property Ombudsman
British Property Awards

What people say

Excellent communication Professional photography Quick sales process Award-winning service Knowledgeable staff

Website

Update Listing

Services

Property Sales

Our dedicated sales team provides professional valuations, high-quality marketing materials, and personal agent support to ensure swift property transactions. With advanced digital promotion across major portals and local advertising, we maximise exposure to serious buyers. Our 'No Sale, No Fee' guarantee and 20 years of local expertise ensure reliable, cost-effective service.

Lettings

We connect landlords with vetted tenants through comprehensive marketing on Rightmove, Zoopla, and local networks. Our services include property presentation, referencing checks, and ongoing management support. With award-winning lettings teams in Epsom and Banstead, we ensure competitive rental returns and tenant satisfaction.

Property Management

Our management team handles maintenance, tenant communication, and rent collection with transparent reporting. We provide legal compliance support and emergency repair coordination, ensuring hassle-free property ownership. Regular market reviews help optimise rental income for long-term investments.

Mortgage Advice

Through our partnership with Ignite Financial Services, we offer tailored mortgage solutions for first-time buyers, remortgagors, and investors. Our advisors access 100s of products with competitive rates, providing clear guidance from application to completion without additional fees.

New Homes

We specialise in marketing new developments with strategic campaigns that highlight unique selling points. Our services include market analysis, pricing strategy, and coordinated promotions across digital and traditional channels to maximise developer returns.

People

Rupert Briggs

Co-Founder

Co-founded Bartlett & Cooke in 2004 after gaining extensive local estate agency experience. Driven to create a client-focused alternative, he oversees strategic growth and maintains the company's original commitment to personal service.

Richard Digance

Co-Founder

Co-founder with 20+ years in Surrey property markets. Focuses on operational excellence and client satisfaction, ensuring the agency maintains its reputation for integrity and innovative property solutions.

Questions

What areas do you cover?

We operate across Surrey and south-west London, with branches in Epsom, Stoneleigh, Banstead, and Tadworth.

Do you offer free property valuations?

Yes, we provide free instant online valuations and in-person appointments with experienced valuers.

What property services do you provide?

We offer sales, lettings, property management, new homes marketing, and mortgage advisory services.

Are your fees transparent?

Yes, we operate a 'No Sale, No Fee' guarantee with fixed-cost packages and no hidden charges.

How do you market properties?

Through professional photography, video walk-throughs, Rightmove/Zoopla listings, social media, and targeted advertising campaigns.

Can you help with new property developments?

Yes, our new homes department specialises in marketing developments across Surrey with bespoke promotional strategies.

Reviews (5)

Write a Review

Samantha Maseyk

Apr 09, 2021 Report

We recently purchased a house in Tadworth through Bartlett & Cooke & would definitely recommend them to any other house buyers who are looking for a new property. They were professional throughout & quick to answer any queries we had, we liaised with both Andrew & Polly. We would certainly look to use them in the future should we need to.

Michael Szkolny

Mar 07, 2021 Report

Positive:Professionalism,Value
They sold our property in Tadworth and everything went smoothly. Communications were very good and nearly everything was easily done online. Good value agents as well.

Robin James

Aug 25, 2019 Report

Bartlett and cook, have managed my property for over eighteen months now , and have been excellent in findinding first class tennants , never had any issues at all, the staff and of course Andrew Bartlett, have always been professional, and efficient as well as keeping you fully informed , and I would not hesitate in recommending this company in finding the right tennants what appears to be very quickly.

Marten Anderson

Oct 22, 2017 Report

I would highly recommend Bartlett and Cooke to anyone wishing to sell their house. The team are supportive, dedicated, friendly and positive. They have outstanding knowledge of the local area and the property market. An all round positive experience. We would like thank Andrew and Mike giving a special thanks to Karin who went the extra mile for us. The best estate agent we have dealt with.

Gabriella Hobart

Oct 04, 2017 Report

Terrible experience. Wasted my time by arranging a viewing for a property that was not actually available. Left a voicemail to cancel by which time I had already moved meetings and was on my way to the viewing. Would not recommend, very unprofessional.