Business Details
28 Years
experience
Emergency
services
Your Trusted IT Partner in Aylesbury
Established in 1998 by Abe and Karma, Alcom IT has built a reputation for delivering secure, reliable IT solutions tailored to small businesses. Our team specialises in end-to-end services, from supply and implementation to ongoing support, with a strong focus on cybersecurity and GDPR compliance. We provide managed IT services, cloud consulting, and cybersecurity training to protect businesses from evolving digital threats. Our approach combines technical expertise with proactive support, ensuring clients can focus on their core operations without IT disruptions. With a nationwide client base and advanced remote technology, we offer scalable solutions that adapt to business growth.Our commitment to quality is reflected in our Microsoft Gold Partnership and rigorous staff vetting processes. Over 25 years, we've helped businesses recover from ransomware attacks, streamline operations through cloud migration, and implement robust security protocols. Our customer-centric philosophy ensures transparent communication, rapid response times, and tailored advice from certified professionals. We serve diverse sectors including charities, legal firms, and SMEs, maintaining a 98% client retention rate through consistent service excellence.
Services
IT Support
Cyber Security Training
Managed IT Services
Data Recovery
Cloud Consulting
Server Monitoring
Laptop Repair
Network Security
Office 365 Migration
Disaster Recovery
Details
- Year established: 1998
Highlights and features
- We offer 24/7 proactive IT monitoring and rapid response support.
- Our team holds Microsoft Gold Partnership certification for technical excellence.
- We implement GDPR-compliant cybersecurity frameworks tailored to business needs.
- Our engineers undergo rigorous security vetting and continuous professional development.
- We provide nationwide coverage with localised support through remote technology.
Associations and certifications
- Microsoft Gold Partner
What people say
Responsive, knowledgeable staff
Seamless service implementation
Excellent emergency support
Proactive security measures
Trusted long-term partner
Services
Managed IT Support
Our managed IT services provide continuous monitoring and maintenance of business systems. We implement proactive security measures, software updates, and performance optimisation to prevent disruptions. Clients benefit from dedicated support teams who understand their specific infrastructure requirements.
Cyber Security Training
Customised cybersecurity training programs educate staff on threat recognition and safe digital practices. We deliver interactive sessions covering phishing prevention, password security, and data protection protocols to reduce human error risks.
Data Recovery
Specialised data recovery services retrieve lost or corrupted information from various storage devices. Our engineers use advanced tools to restore critical business data following hardware failures, accidental deletion, or cyberattacks.
Cloud Consulting
Expert guidance on cloud migration strategies and infrastructure optimisation. We assess business requirements to implement secure, scalable cloud environments that enhance collaboration and reduce operational costs.
Server Monitoring
24/7 server monitoring detects and resolves performance issues before they impact operations. Our systems track uptime, resource usage, and security threats to maintain optimal network functionality.
People
Abe
Founder & Cybersecurity Specialist
With over 25 years in IT security, Abe leads Alcom IT's cybersecurity initiatives. He developed the company's ransomware prevention framework and provides expert guidance on data protection strategies.
Karma
Co-Founder & Operations Director
Karma oversees daily operations and client relations at Alcom IT. Her focus on service excellence has maintained a 98% client retention rate since the company's inception in 1998.
Questions
What IT services does Alcom IT IT offer?
We provide managed IT support, cybersecurity solutions, cloud services, data recovery, and hardware supply across the UK.
How do you handle cybersecurity threats?
Our approach combines continuous monitoring, staff training, and advanced threat detection systems to prevent and respond to security incidents.
Can you support businesses outside Aylesbury?
Yes, we serve clients nationwide and internationally using secure remote management technology and local engineer networks.
What cybersecurity accreditations do you hold?
We are Microsoft Gold Partners with specialists in network security and data protection compliance frameworks.
How quickly do you respond to IT emergencies?
Our team typically resolves critical issues within 3 hours, with 24/7 monitoring for proactive threat detection.
Videos
Reviews (4)
Tim Hudson
Nov 09, 2021
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Positive:Professionalism
We have just set up a brand new operation , Hastings Home Claims Services, providing claims handling services to Hastings Direct, so it was very important we got it right. Toby was with us 100% of the way, constantly making sure we had everything we needed, that everything worked and that we were ready for a smooth launch
We have just set up a brand new operation , Hastings Home Claims Services, providing claims handling services to Hastings Direct, so it was very important we got it right. Toby was with us 100% of the way, constantly making sure we had everything we needed, that everything worked and that we were ready for a smooth launch
Brin Dunsire
Oct 09, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I have used Alcom for IT support at my small office (part of a bigger Church charity) for some years and have always found them knowledgeable, affable, tolerant of IT novices, prompt and efficient. Would recommend them to anyone.
I have used Alcom for IT support at my small office (part of a bigger Church charity) for some years and have always found them knowledgeable, affable, tolerant of IT novices, prompt and efficient. Would recommend them to anyone.
Roger Bagley
Sep 08, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request for help & resolved the issue within 3 hours. Yet another example of the courteous, speedy & professional help I've received over a nine year period..
I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request for help & resolved the issue within 3 hours. Yet another example of the courteous, speedy & professional help I've received over a nine year period..
Rachel Rice
Mar 29, 2021
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I began consulting for a business in the Summer of 2020, this was a challenging time for any company juggling the demands of remote working and numerous IT issues. My immediate task was to assess all existing suppliers, processes and look for cost savings and service improvements. We were using a server which was clunky and slow resulting in numerous calls to the previous providers helpdesk. I began looking for an alternative and found Alcom. Abe has been amazing as have his team. With Alcom it has been seamless, we are now using much more responsive software which has greatly improved our efficiency
