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Business Details
7 Years
experience
Luxury Beauty Treatments in Ipswich
The Gentle Touch is a spa-inspired beauty salon established with a holistic approach to client well-being. Founded in 2019, our Ipswich-based salon blends Japanese-inspired design with luxury treatments to provide relaxation and rejuvenation in a tranquil environment. Our team of experienced therapists offers a comprehensive range of services including ESPA facials, waxing, massages, and nail treatments, using premium products to ensure optimal results. With over 12 years of combined industry experience, we prioritise personalised care and technical expertise to address diverse beauty needs.

Our commitment to hygiene, client comfort, and professional development ensures consistent service quality. We maintain transparent policies for bookings, cancellations, and payments, including flexible appointment options and a loyalty programme. Our focus on creating a stress-free experience has earned us positive feedback from regular clients in Ipswich and surrounding areas.
Services
Waxing Facials Massages Manicures Electrolysis Pedicures Eyelash Tinting Non-Surgical Face Lifts Thai Massage Microdermabrasion
Details
  • Year established: 2019
Highlights and features
  • We offer 12 years of combined experience in luxury spa treatments
  • Our therapists use premium ESPA and OPI products for proven results
  • We provide tailored treatments for both men and women's specific needs
  • Our loyalty programme rewards regular clients with points on every spend
  • We maintain strict hygiene standards with disposable tools and consultations
What people say
Lovely massage Back feels like new Luxury treatments Skilled therapists Relaxing atmosphere
Services
Waxing
Professional hair removal using PhD waxing system and Perron Rigot hot wax. Services range from basic leg waxing to full body treatments for both men and women. Specialised intimate waxing options available with hygienic disposable tools and pre-treatment consultations for sensitive areas.
ESPA Facials
Luxury aromatherapy facials using ESPA products. Treatments include age-defying, radiance, and hydrating options with customised masks and massage techniques. Addresses various skin concerns from acne to anti-ageing while promoting mental relaxation through essential oils.
Massage
Holistic massage therapies including Inner Calm, Hot Stone, and Back Treatments. Combines aromatherapy oils with targeted techniques to relieve muscle tension, improve circulation, and reduce stress. Sessions range from 45 minutes to 2 hours with options for full body or specific area focus.
Manicure
Luxury hand treatments using OPI and Nailtiques products. Includes express manicures, gel polish applications, and therapeutic treatments for nail strengthening. Services incorporate cuticle care, polishing, and conditioning treatments to maintain healthy, attractive nails with lasting results.
Electrolysis
Permanent hair removal using short-wave diathermy or blend method. Treats unwanted hair on face and body with disposable needles. Includes consultation and patch testing for skin compatibility, with advanced options for removing red veins and skin tags.
People
Kay Oxford
Beauty Therapist
Qualified beauty therapist with 12 years' experience, trained at Suffolk College. Formerly worked at top Suffolk health spas and fitness centres. Specialises in aromatherapy and holistic treatments, bringing expertise in luxury beauty services to Ipswich since 2019.
Questions
What payment methods do you accept?
We accept cash and major credit cards. Cheques are no longer accepted. Credit card details may be required for treatments over £30.
What is your cancellation policy?
Cancellations with less than 48 hours notice incur 50% fee. Missed appointments without notice charged at 100% of treatment cost.
Do you offer men's treatments?
Yes, we provide waxing, facials, and massages for men. Some treatments require introduction by existing clients or booking through partners.
Are there any special offers available?
Current promotions include free ESPA ProCleanser samples with facials and loyalty points for every £5 spent on treatments.
Reviews (3)
Leigh Palmer
Dec 01, 2020 Report
The Gentle Touch has been my go-to salon for many years and will remain so as I enter middle-age. Kay offers a warm, friendly welcome and I have always felt relaxed and at ease with her, which is an extremely important factor when dealing with sensitive treatments and partial nudity! :D
Apart from body waxing, I have regular massage treatments and I just melt into the bed (or fall asleep on occasion!) when Kay works her magic. The winning formula of warm hands, appropriate pressure, aromatherapy oils, soft lighting and relaxing music is just divine, and I look forward to every visit and subsequent
Jo Bowen
Aug 06, 2015 Report
Beautiful gel nails by Kay... she took such time and care over them. A week later I still don't have a single chip... can't recommend this beauty salon in Ipswich town centre highly enough!
Qype User Eileen
May 12, 2011 Report
I love it here. Tranquil, quiet, away from the hustle and bustle of other salons that are just a part of another business venture, The Gentle Touch fulfils all of my needs to be pampered. From relaxing facials to deep tissue massage, Kay and her team look after me from the moment I walk in to the salon. I feel special, relaxed and whole again. I love the relaxing pedicure and foot massage. My toenails look fantastic. My Axxiom nail gel manicures means that my nails are perfect for weeks - something that is really important in my busy business lifestyle.

I'd really recommend it as somwehre