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Business Details
7 Years
experience
Trusted Online Estate Agents in Cardiff
Established in 2019, Online Agent Cardiff combines local expertise with innovative online solutions to deliver exceptional property services across Cardiff and surrounding areas. Our team of experienced professionals brings decades of combined knowledge in property valuation, marketing, and transaction management, ensuring clients receive tailored advice and maximum value. We specialise in leveraging digital platforms to showcase properties effectively, utilising professional photography, 3D floor plans, and targeted advertising on leading portals like Rightmove and Zoopla. Our transparent fixed-fee structure eliminates upfront costs, with a 'no sale, no fee' guarantee that demonstrates confidence in our results-driven approach.

Backed by proven success statistics showing average client savings of 3,783 and a high rate of achieving asking prices, we prioritise client satisfaction through clear communication, flexible scheduling, and comprehensive support throughout the entire property journey. Our hybrid model merges traditional agent expertise with modern online efficiency, offering clients the best of both worlds while maintaining a strong focus on local market nuances.
Services
Property Valuation Digital Marketing Viewing Management Transaction Support Mortgage Guidance
Details
  • Year established: 2019
Highlights and features
  • We offer 24/7 enquiry handling for property viewings
  • Our team provides free professional property valuations with market analysis
  • We guarantee no upfront costs with our 'no sale, no fee' promise
  • We create targeted digital marketing campaigns on leading property portals
  • Our local Cardiff knowledge maximises property exposure and value
What people say
Most helpful Excellent advice Quick sale Professional photography Achieved over guide price
Services
Property Valuation
Our expert team conducts comprehensive property valuations using local market knowledge and comparative data analysis. We provide realistic pricing strategies to maximise your property's potential while ensuring quick sales. Our physical inspections include EPC surveys and 3D floor plan creation for accurate market positioning.
Digital Marketing
We create targeted digital campaigns featuring professional photography and compelling property descriptions. Our listings appear on major platforms like Rightmove and Zoopla, reaching millions of potential buyers. This strategic online presence ensures maximum visibility and faster property turnover.
Viewing Management
Our dedicated account managers coordinate all viewings and handle evening enquiries outside regular office hours. We professionally present properties to potential buyers while maintaining flexible scheduling options that suit vendors' requirements throughout the sales process.
Transaction Support
We provide expert negotiation support during offer management and handle all legal documentation requirements. Our team coordinates mortgage arrangements and guides clients through conveyancing processes, ensuring smooth transactions from initial valuation to final completion.
Mortgage Guidance
Our in-house mortgage advisors offer personalised support throughout the application process. They provide expert guidance on available options and maintain communication with clients at every stage, ensuring clear understanding of financial commitments and requirements.
People
Nick
Co-Founder
Experienced estate professional with deep Cardiff market knowledge, specialising in property valuation and client consultation. Committed to delivering exceptional service through innovative digital solutions and traditional expertise.
Rich
Co-Founder
Property marketing expert with proven success in digital campaign strategy and client relationship management. Focuses on maximising property exposure through targeted online promotion and professional presentation.
Joe
Mortgage Advisor
Certified financial specialist providing comprehensive mortgage guidance. Maintains clear communication throughout the application process and ensures clients understand all financial aspects of property transactions.
Questions
What areas do you cover?
We specialise in Cardiff and surrounding areas including Pontcanna and Penarth, providing local market expertise.
What fees do you charge?
We offer fixed-fee services with no upfront costs, operating on a 'no sale, no fee' basis.
How do you market properties?
We use professional photography, 3D floor plans, and targeted listings on Rightmove and Zoopla for maximum exposure.
Do you offer viewing assistance?
Yes, we manage viewings including evening appointments and provide professional property presentation support.
Can you help with mortgages?
Our in-house mortgage advisor provides expert guidance throughout the entire application process.
What's your success rate?
Our clients typically achieve asking prices with an average saving of £3,783 compared to traditional agents.
Reviews (5)
Linda Hadfield
Dec 24, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
Thank you Richard from Online Agency Cardiff for your fantastic service. If it hadn't been for your professionalism when liaising with all the solicitors in the chain I doubt whether my move would have ever taken place! I highly recommend the services of your Agency - the best Estate Agency I have ever dealt with.
Chris Williams
Dec 05, 2021 Report
We recently sold our house with Online Agent Cardiff and cannot fault them. From the initial valuation it felt like Richard really cared about getting to know the property and putting it on the market at the right price. From that stage Catrin took over managing our sale and was absolutely fantastic. The communication from her and the whole OAC team was brilliant, it never felt like we were pestering them and we were kept up to date promptly at every step. Online Agent Cardiff also sold us the house we moved in to and went above and beyond in helping us find our dream home and making the move
Catrin Griffiths
Oct 26, 2021 Report
I cannot praise Online Agents enough, specially Richard who was always at hand. As a first time buyer and hearing horror stories about buying houses I was ever so nervous but I felt in safe hands with Online Agents. Also a special mention to Catrin who was very open and honest and welcoming when viewing the house a second time round. Thank you!
Ellie Bevan
Sep 20, 2021 Report
I have recently completed on a house through OAC and cannot recommend them too highly. Rich was very organised, responded promptly to any questions I had and was really helpful throughout. Having had a challenging experience with a house that fell through with a different estate agent, it was really refreshing to have Rich's honest and up front approach. I would fully recommend them and will definitely be using them if I ever decide to sell the house.
M. M.
Sep 13, 2021 Report
Be careful! They say that mortgage in principle agreement is not accepted and they will tell you that their mortgage advisor needs to go with Natwest because they have better deal. Also been told there is no chain and we can move in straight away, but we waited for more than 6 months!!! The property had plumbing issues etc so I don't think the survey had been done either which was paid for. I will not use this company again.