Business Details
37 Years
experience
Leading Supplier of Universal Laser Systems in the UK
Established in 1989, Hobarts has grown into the UK's leading distributor of Universal Laser Systems, serving education, industry, and government sectors. Our relocation to Kent in 1995 enabled expansion into acrylic manufacturing, followed by diversification into laser technology in 2000. We prioritise high-quality products, comprehensive training, and exceptional after-sales support, with technicians trained at manufacturer facilities in Vienna and Scottsdale. Our team holds DBS certifications, allowing independent operation in schools while maintaining strict compliance with safety and service standards. With over 750 systems supported nationwide and a 50,000-part inventory, we ensure rapid response times and preventative maintenance.Our commitment to innovation is reflected in our 14-year frozen pricing for educational service plans and a 95% phone-resolution rate for technical support. Customer testimonials highlight our reliability, technical expertise, and dedication to solving long-standing equipment issues. We provide LEV testing, custom service packages, and nationwide support, including remote Scottish regions. Our 100-point maintenance checks and extensive spare parts stock ensure optimal machine performance. This combination of technical proficiency, customer-centric service, and continuous improvement has maintained our position as Universal Laser Systems' top European distributor for 22 years.
Services
Laser Cutting
Engraving Machines
Material Supply
Technical Training
Preventative Maintenance
Parts Supply
Extraction Systems
Service Plans
Installation
Technical Support
Details
- Year established: 1989
Highlights and features
- We offer 22 years of specialist experience as Universal Laser Systems' top European distributor
- Our technicians receive factory training in Austria and Scottsdale, Arizona
- We maintain 50,000 worth of spare parts inventory for immediate dispatch
- All engineers hold DBS clearance for unsupervised school installations
- We provide 100-point preventative maintenance checks with comprehensive service plans
What people say
Great quality service
Excellent technical support
Knowledgeable engineers
Prompt delivery
Thorough maintenance
Services
Laser Cutting Machines
We supply Universal Laser Systems' full range including desktop, platform, and ultra series machines. Our solutions cater to educational institutions, manufacturing facilities, and research environments. With power options from 10 to 300 watts and cutting areas up to 1219 x 610 mm, our systems handle diverse materials from acrylic to wood. Our engineers provide installation, training, and ongoing support.
Material Supply
We offer a comprehensive range of laser-compatible materials including acrylics, MDF, plywood, and specialty substrates. Our products meet industry standards for precision cutting and engraving. Materials come with detailed processing guidelines for optimal machine performance. We maintain stock for immediate dispatch and offer bulk pricing options.
Technical Support
Our preventative maintenance programs include annual 100-point inspections, LEV testing, and emergency repair services. With frozen pricing for educational institutions and nationwide coverage, our DBS-checked engineers ensure minimal downtime. We provide remote diagnostics and on-site support with 95% issue resolution over the phone.
Training Programs
We deliver manufacturer-certified training for Universal Laser Systems equipment. Our programs cover machine operation, material processing, and maintenance procedures. Training includes software instruction and safety protocols, with refresher courses available. We provide documentation and ongoing technical guidance.
Extraction Systems
We supply BOFA and Purex extraction units designed for laser applications. Our systems meet workplace safety regulations and include filter replacement programs. We offer LEV testing services and extraction system maintenance to ensure optimal performance and regulatory compliance.
Questions
Do you offer technical support for educational institutions?
Yes, we provide DBS-checked engineers for school installations and offer tailored service plans with frozen pricing for educational establishments.
Can I get replacement parts quickly?
We stock 50,000 worth of spare parts and offer rapid dispatch for most components, with next-day delivery available for critical items.
Are your materials compatible with all laser systems?
Our materials come with processing guidelines for Universal Laser Systems equipment, with technical specifications available for cross-compatibility assessment.
Do you service older laser machines?
Yes, we support systems dating back to 2000 with preventative maintenance, part replacements, and performance optimisation services.
What payment methods do you accept?
We accept major credit cards and bank transfers for both equipment purchases and service agreements.
Do you offer installation services?
Yes, our certified engineers provide installation, calibration, and training services for all Universal Laser Systems equipment.
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