Business Details
47 Years
experience
Discover Unique Gifts & Handcrafted Jewellery Online
Smithsonia is a family-run business that has been serving customers in Birmingham for over 40 years. Established in 1979, we began as a small shop in Harborne before relocating to Piccadilly Arcade in Birmingham city centre in 1982. Our reputation for offering unique gifts, handcrafted jewellery, and exceptional customer service quickly grew, making us a beloved local destination. In February 2023, we transitioned to a fully online store, extending our reach across the UK while maintaining the personal touch that defines us. Our team, many of whom have worked with us for years, remains committed to providing the same level of care and expertise that our customers have come to expect. We pride ourselves on curating high-quality products from independent artists and suppliers, ensuring every item we offer is as special as the occasions they celebrate.From vintage silverware to contemporary sterling silver jewellery, our collections are designed to inspire and delight. Customer satisfaction has always been our priority, and we strive to make every interactionfrom browsing to deliverya seamless and enjoyable experience. Our handwritten notes and prompt, well-packaged deliveries reflect our dedication to preserving the warmth of a family business in the digital age. As we continue our journey online, we remain rooted in the values that have guided us since day one: quality, integrity, and a passion for connecting people with meaningful treasures.
Services
Handcrafted Jewellery
Vintage Silverware
Gift Vouchers
Online Retail
Personalised Service
Details
- Year established: 1979
Highlights and features
- We offer over 40 years of expertise in curating unique gifts and jewellery.
- Our team provides personalised service with handwritten notes and care.
- We guarantee prompt delivery and meticulous packaging for every order.
- Our collections feature handcrafted pieces from independent global artists.
- We maintain the warmth of a family business in our online shopping experience.
What people say
Excellent service
Prompt delivery
Unique gifts
Personalised touch
Well-packaged items
Services
Handcrafted Jewellery
Our handcrafted jewellery collection features sterling silver and gemstone pieces designed by independent artists. Each item combines traditional techniques with contemporary aesthetics, offering unique designs from delicate stud earrings to statement necklaces. Materials include ethically sourced silver, semi-precious stones, and gold accents, ensuring quality and longevity. Every piece arrives beautifully packaged, ready for gift-giving or personal enjoyment.
Vintage Silverware
The vintage silverware range includes hallmarked items dating back to the 19th century. From Art Deco toast racks to Victorian bangles, each piece showcases historical craftsmanship. All items are authenticated and carefully restored where necessary. Customers appreciate these heirloom-quality pieces for both decorative and functional use, with detailed descriptions provided for provenance and care.
Gift Vouchers
Our gift vouchers offer flexible gifting options for any occasion. Available in denominations from 10 to 200, they can be redeemed against any product in our online store. Digital delivery ensures instant access, while physical vouchers are available upon request. Customers value this option for its convenience and the freedom it provides recipients to choose their perfect gift.
People
Amanda Dennis
Owner & Curator
Amanda has led Smithsonia's product curation since 2005, leveraging her 25 years of experience in Birmingham's retail scene. She personally selects every item in the collection, ensuring quality and uniqueness. Her passion for connecting customers with meaningful gifts drives the business's creative direction.
Mike Ferguson
Co-Owner & Operations Director
Mike has managed Smithsonia's operations since 1998, overseeing the transition from physical store to online success. With a background in logistics, he ensures seamless order processing and delivery. His hands-on approach maintains the business's reputation for reliability and customer care.
Questions
What payment methods does Smithsonia accept?
We accept major credit/debit cards and PayPal for online purchases. Payment security is ensured through encrypted transactions.
Do you offer international shipping?
Currently we deliver to UK addresses only. For international orders, please contact us to arrange shipping options.
How can I track my order?
Tracking details are emailed upon dispatch. Standard delivery takes 2-3 working days, with expedited options available.
What is your returns policy?
We offer 30 days from delivery date for returns. Items must be unused and in original packaging. Sale items are final sale.
Are your vintage items authenticated?
All vintage silverware includes hallmarks for authenticity. We provide detailed descriptions and provenance where available.
Can I request gift wrapping?
Yes, we offer gift wrapping with ribbon and a handwritten note. Select this option at checkout for £2.50 per item.
Reviews (2)
Claire Longhurst
Nov 28, 2020
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Lovely shop. Have bought so many presents from here over the years and would always be somewhere I’d visit if looking for a present or even a lovely piece of jewellery for myself.
Sue Bennett
Aug 07, 2020
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I love shopping in Smithsonia and now I have discovered the website I can continue to use a great independent business. My order was delivered much more quickly than expected and beautifully packed. So would definitely encourage people to take a look and help a great independent business in these challenging times.
