Business Details
Luxury Jewellery & Watch Experts in Bedford
Established with a commitment to excellence, we are a family-run jewellers offering an extensive selection of fine jewellery and luxury timepieces. Our team combines over sixty years of expertise to provide tailored advice on purchasing, maintaining, and repairing cherished items. We specialise in bespoke design commissions, ensuring each creation reflects the client's unique story. Our complimentary cleaning and inspection service helps preserve the longevity of treasured possessions, while our in-house repairs and remodelling capabilities address complex needs. We collaborate with renowned brands like Rolex and Sif Jakobs, offering authentic parts and expert servicing.Our engraving services add personal touches to gifts and heirlooms, maintaining traditional craftsmanship. With a focus on customer satisfaction, we provide free estimates, gift wrapping, and delivery options. Our physical showroom in Bedford welcomes visitors Tuesday-Saturday, with private appointments available for personalised consultations. We prioritise transparency, using patented cleaning products to protect jewellery from tarnish. Our dedication to quality and service has earned us a reputation as a trusted partner for generations of customers.
Services
Jewellery Repairs
Watch Servicing
Bespoke Design
Engraving
Pearl Restringing
Sizing
Cleaning Service
Signet Rings
Battery Replacement
Estate Jewellery
Highlights and features
- We offer complimentary professional jewellery cleaning and inspection services
- Our team combines over 60 years of combined experience in jewellery craftsmanship
- We provide bespoke design commissions tailored to individual client stories
- We use patented Connoisseurs cleaning products to protect against tarnish
- We offer authorised Rolex servicing with genuine parts and expert technicians
What people say
Excellent service
Friendly and professional
Reliable service
Beautiful bracelet
Great location
Services
Jewellery Repairs
We provide comprehensive jewellery repair solutions from minor adjustments to complete remodelling. Our expert technicians handle sizing, stone replacement, and structural restoration using traditional methods. With modern equipment and time-honoured techniques, we ensure your precious items maintain their integrity and beauty while preserving their sentimental value.
Watch Servicing
Our watch servicing includes battery replacement, bracelet adjustments, and full mechanical overhauls. We work with major brands through direct partnerships and maintain Rolex-certified technicians. Regular servicing ensures optimal performance and longevity for both modern timepieces and vintage collections, maintaining their precision and value.
Bespoke Design
We collaborate with clients to create unique jewellery pieces tailored to personal stories. From initial concept through crafting to final presentation, our designers combine artistic vision with technical expertise. Whether recreating heirlooms or designing new symbols of significance, we ensure each creation becomes a cherished legacy.
Engraving
Our engraving services add meaningful touches through hand or machine techniques. We specialise in traditional signet rings with family crests and contemporary text personalisation. This service transforms ordinary items into unique keepsakes, perfect for commemorating milestones or creating distinctive family heirlooms with lasting sentimental value.
Pearl Restringing
We offer professional pearl and bead restringing using premium materials. Our process includes thorough clasp inspection and knotting between pearls to prevent loss. Regular maintenance recommended annually ensures these delicate items remain secure while maintaining their elegant appearance and preserving their investment value.
People
John Medhurst
Director
With over three decades in the jewellery industry, John combines traditional craftsmanship with modern techniques. He oversees all design consultations and quality control, ensuring every piece meets exacting standards while maintaining the business's reputation for excellence.
Sarah Medhurst
Director
Sarah brings extensive expertise in customer relations and brand partnerships. She manages client appointments and coordinates with international suppliers, ensuring the showroom maintains its position at the forefront of jewellery trends and technical innovations.
Questions
What services do you offer for jewellery maintenance?
We provide complimentary cleaning and inspection, pearl restringing, repairs, and professional polishing to maintain your jewellery's condition and longevity.
Can you help with custom jewellery design?
Yes, we offer bespoke design services where our experts collaborate with you to create unique pieces reflecting your personal story or occasion.
Do you service all watch brands?
We service most major brands through direct partnerships, including Rolex-certified servicing using genuine components by trained technicians.
Are engraving services available?
Yes, we offer both hand and machine engraving options for personalisation of gifts or family heirlooms with various style choices.
What are your showroom hours?
Our Bedford showroom is open Tuesday-Saturday 10am-4pm, with private appointments available upon request for personalised consultations.
Do you offer online purchases?
Yes, our website showcases selected stock with options for secure online ordering, free delivery, or in-store collection at Bedford location.
Reviews (6)
Paul Margetts
Dec 12, 2021
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Great service, friendly and knowledgeable people. Would not hesitate to recommend their services. A good range of excellent products. My wife can't just walk past their window, she is somehow compelled to enter.
Katherine Brennan
Sep 28, 2021
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Exceptionally friendly and helpful store. They could have easily tried to convince me into paying for some very expensive work on two old watches, but I got simple, honest and professional advice that you couldn't fault. A must visit for any jewellery or watch needs!
Victor Liburd
Sep 20, 2021
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Excellent personal service by people who really care about their customers. Good range of jewelry for all age ranges and fashion.
June Thorpe
Aug 21, 2021
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Excellent customer service. I will certainly be returning to the website
to view the new Antica Murrina collection.
to view the new Antica Murrina collection.
Catherine Wookey
Jul 22, 2021
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I received my silver ring today from Medhurst and I absolutely love it! Your craftsmanship and service is amazing! I will definitely be back for more. Thank you so so much.
Sue Rumfitt
May 18, 2021
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John Medhurst Ltd, that is, John and Sarah, are my 'go to' jewellers for everything. In the last few years they have advised on ear-ring backs for my mum, found a beautiful bracelet for my niece's significant birthday, mended a delicate necklace and re-strung a paste pearl necklace of great sentimental value and cleaned my rings. Always friendly, always kind and always professional, full of good advice and a pleasure to deal with.
