Business Details
Your Home Away from Home in Chesham
At The Willow Care Home Care Home, we are a family-run care facility dedicated to providing exceptional, person-centred care in a warm and homely environment. With over 20 years of experience, our long-standing team prioritises dignity, independence, and individuality, ensuring residents receive tailored support that reflects their unique preferences. Our approach eliminates agency workers, fostering trust through consistent, familiar care from staff who have been with us for years.We focus on creating a nurturing space where residents feel valued, families are welcomed, and comfort merges with clinical excellence. Our Managing Director combines 15 years of healthcare expertise with a commitment to enhancing well-being through compassionate, community-driven care.
Services
Residential Care
Person-Centred Care Plans
Accommodation En-Suite Rooms
Activities Programme
24/7 Security
Highlights and features
- Home-from-home environment prioritising comfort and familiarity
- Personalised care plans tailored to individual needs
- Dedicated long-standing team with no agency workers
- Strong community ethos welcoming families
- 24/7 security ensuring resident safety and peace of mind
What people say
Amazing friendly staff
Very helpful and caring
Nice clean home
Fantastic care provided
Residents all happy
Services
Residential Care
Our residential care provides round-the-clock support tailored to individual needs, combining clinical expertise with compassionate, person-centred approaches. Residents enjoy a homely environment where dignity, independence, and personal preferences guide daily care routines. With no agency staff, continuity and trust are maintained through our experienced, long-standing team.
Person-Centred Care Plans
Customised care plans address each resident's unique needs, preferences, and lifestyle choices. These dynamic plans evolve with residents' requirements, ensuring holistic support that promotes autonomy while maintaining high clinical standards. Regular reviews guarantee alignment with changing needs and personal goals.
Accommodation En-Suite Rooms
Comfortable en-suite bedrooms offer personal space with options for customisation using residents' belongings. Rooms feature garden views and modern amenities, creating a homely atmosphere. Communal areas include dining spaces, lounges, and secure outdoor gardens for social interaction and relaxation.
Activities Programme
Daily activities include arts and crafts, music therapy, gentle exercise, and gardening, designed to stimulate mental and physical well-being. Regular outings and community engagement opportunities foster social connections. The programme adapts to residents' interests and abilities for maximum participation and enjoyment.
24/7 Security
Continuous security protocols ensure resident safety with trained staff monitoring premises at all times. Fire safety champions conduct regular equipment checks while infection control specialists maintain rigorous hygiene standards. Secure outdoor spaces allow freedom within a protected environment.
People
Lisa Majabeen Butt
Registered Manager
Lisa holds a QCF Level 5 qualification with extensive experience in dementia care, learning disabilities, and residential settings. She joined The Willow Care Home Care Home in 2022, bringing expertise in person-centred approaches and management training to lead our care team effectively.
Wojtek Bukowski
Team Leader
Wojtek has served The Willow Care Home Care Home since 2008, combining day-to-day care duties with fire safety responsibilities. His dual role includes equipment maintenance and emergency preparedness, earning him respect from both residents and colleagues for his reliability and dedication.
Antoinette Price
Team Leader
Annie brings years of care industry experience to her role as Infection Control Champion. She conducts bi-monthly audits to maintain hygiene standards while providing hands-on care, ensuring both safety compliance and compassionate support for residents.
Claire Barrett
Activities Manager
Claire designs our tailored activity programmes, incorporating resident feedback to create engaging experiences. Her role ensures mental stimulation through arts, music, and community interactions, adapting activities to meet diverse needs and preferences.
Paula Moran
Kitchen Manager
Paula oversees meal preparation, ensuring nutritious and varied menus that residents enjoy. Her focus on quality food contributes to residents' well-being, with regular feedback incorporated to maintain high dining satisfaction levels.
Questions
How do I arrange a visit?
Contact us via phone, email, or online form to schedule a tour of The Willow Care Home Care Home Care Home.
Can residents personalise their rooms?
Residents may bring furniture and belongings to personalise their en-suite bedrooms.
What activities are available?
We offer arts and crafts, music therapy, gardening, outings, and regular social events.
What room types are available?
All rooms are en-suite with garden views, fully furnished and customisable for comfort.
How are care plans developed?
Care plans are tailored to individual needs, regularly reviewed, and adapted to changing requirements.
