Business Details
11 Years
experience
Trusted IT Support & Computer Repair Services in Barnsley
Established in 2015, we are a locally owned IT support company based in Barnsley, South Yorkshire. Our journey began as a retail computer repair shop, evolving into a dedicated call-out service to better focus on business contracts while maintaining our commitment to residential clients. With over 200 five-star reviews across multiple platforms, our reputation is built on professional qualifications, 90-day repair warranties, and a client-first approach. Our team holds City and Guilds level 3 certifications, ensuring technical expertise across computer repairs, IT infrastructure management, and digital solutions. We operate from a fully equipped workshop while providing on-site support within an 8-mile radius, combining physical presence with remote capabilities.Our service portfolio has expanded from basic repairs to comprehensive IT management, cloud solutions, and custom gaming PC builds. As Microsoft Partners with MPN No. 6339710, we maintain industry-standard practices while prioritizing local knowledge and personalized service. Our insurance coverage and ICO registration demonstrate our commitment to professional standards. Through continuous adaptation, we've served diverse sectors including retail, hospitality, and professional services, maintaining our core principle of putting customer needs first.
Services
Computer Repairs
IT Support
Cloud Backup
Custom Gaming PCs
Business Telecoms
Microsoft 365 Management
Residential Maintenance
Virus Removal
Hardware Upgrades
Network Solutions
Details
- Year established: 2015
Highlights and features
- 200+ five-star reviews across verified platforms
- 90-day warranties on all repair work
- City and Guilds level 3 qualified technicians
- Locally owned and operated since 2015
- Proactive maintenance with cloud-based monitoring
Associations and certifications
- Microsoft Partner
What people say
Highly rated
Professional service
Quick response
Expert technicians
Reliable repairs
Services
Computer Repairs
We provide comprehensive hardware and software repair services for computers, laptops, and Mac devices. Our certified technicians handle virus removal, component replacements, and system restores with 90-day warranties. Using a fully equipped workshop in Barnsley, we offer both in-store repairs and local call-out services within an 8-mile radius. All repairs include diagnostic testing, component replacement when needed, and post-repair system cleaning.
Managed IT Support
Our proactive IT support packages include cloud monitoring, security management, and system maintenance for businesses. Available in three tiers, these services feature remote support, patch management, and enterprise security solutions. We provide 24/7 system monitoring, rapid response times, and on-site assistance for Yorkshire-based businesses. Our Microsoft 365 integration ensures seamless collaboration tools for modern workplaces.
Custom Gaming PCs
Hand-built custom gaming PCs with high-performance components from Intel, AMD, and NVIDIA. Each system undergoes stress testing before delivery and includes a 3-year warranty. We offer configuration options from budget builds to high-end systems with RGB lighting and liquid cooling. Our local technicians provide installation support and lifetime technical advice for all custom-built systems.
Cloud Backup Solutions
Proactive cloud backup services with 24/7 monitoring and disaster recovery capabilities. Our solutions include automated backups, secure storage, and rapid data restoration. Designed for both residential and business clients, these services protect against data loss from hardware failure, security breaches, or system downtime. We offer unlimited cloud storage options with flexible subscription plans.
Business Telecoms
Hosted VoIP telephone systems with advanced features like call routing, voicemail-to-email, and video conferencing. We handle complete implementation from setup to ongoing maintenance, including provision of free IP handsets on 3-year contracts. Our cloud-based solutions eliminate traditional phone line requirements while reducing call costs through broadband connectivity.
People
Macauley Stephenson
Director
As founder and director, Macauley Stephenson leads our technical team with extensive IT expertise. He has grown the business from a single retail location to a comprehensive IT solutions provider serving Yorkshire businesses. His vision drives our expansion into new technology sectors while maintaining our core customer service values.
Questions
How long will my computer repair take?
Most repairs complete within 3-5 working days, depending on parts availability. Urgent cases may be prioritized with our express service option.
Do you provide data backup services?
Yes, we offer cloud backup solutions with optional unlimited storage. We can also perform device backups before starting any repair work.
Are your technicians qualified?
Our team holds City and Guilds level 3 certifications with ongoing professional development in latest technologies.
Do you offer remote IT support?
Yes, 90% of issues can be resolved through our remote support service, with on-site visits available when necessary.
What warranty do you provide?
All repairs include a 90-day warranty, with 3-year warranties on custom-built gaming PCs and 12-month part guarantees.
Can I get business IT support?
We provide managed IT services for small businesses including cloud monitoring, cybersecurity, and Microsoft 365 integration.
