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Business Details
Trusted Computer & Laptop Repair Services in Birmingham
Established by Dr Jerry Vernon (PhD), our business has been delivering expert computer and laptop repair services across Birmingham for over 40 years. As a certified and DBS-checked technician, we specialise in onsite repairs for both home and business users, with particular expertise in assisting senior citizens. Our services cover all makes and models of Windows devices, offering screen replacements, keyboard repairs, charging port fixes, and comprehensive system servicing.

We operate from a home-based workshop in Weoley Castle while providing convenient onsite support, collection, and drop-off options. Available seven days a week from 8am to 8pm by appointment, we pride ourselves on transparent service delivery and customer satisfaction, backed by a guarantee on all work completed.
Services
Screen Replacement Keyboard Replacement Charging Port Repair Hinge Repair Case Replacement Desktop Servicing
Highlights and features
  • 40+ years of Windows device repair experience
  • Certified and DBS-checked technician
  • Onsite repairs available for all Birmingham areas
  • Transparent service with work guarantees
  • Specialist support for senior citizens
Associations and certifications
  • DBS Checked
What people say
Top-rated by customers Excellent reputation Reliable & speedy service Transparent service Exceed expectations
Services
Screen Replacement
Professional screen replacement for laptops and desktop monitors. We use high-quality components to restore functionality and visual clarity. Our technician ensures proper calibration and testing post-repair, providing a lasting solution for cracked or damaged displays.
Keyboard Replacement
Complete keyboard replacements for all Windows laptop models. Our service includes precise installation of UK-layout keyboards and thorough testing of all keys. We maintain device compatibility while restoring full typing functionality for business and personal use.
Charging Port Repair
Expert repair of damaged charging ports on laptops and desktops. We address both physical damage and electrical faults, using OEM-standard components. Our work ensures reliable power delivery and prevents charging interruptions for uninterrupted device usage.
Hinge Repair
Specialist laptop hinge repair and replacement service. We reinforce structural integrity while maintaining screen alignment. Our solutions prevent screen wobble and ensure smooth opening/closing mechanisms for long-term laptop durability.
Desktop Servicing
Comprehensive desktop computer servicing including dust removal, component checks, and performance optimisation. Our technicians clean internal components, verify cooling systems, and ensure all connections remain secure to maintain optimal system performance.
People
Dr Jerry Vernon
Owner & Lead Technician
With over 40 years of experience in computer repair, Dr Jerry Vernon (PhD) is a certified technician specialising in Windows device repairs. His expertise spans from legacy systems to Windows 11, with a particular focus on assisting senior users.
Questions
What areas do you cover for onsite repairs?
We provide onsite computer repairs across Birmingham and surrounding areas including Selly Oak, Weoley Castle, and Kings Heath.
Do you offer weekend appointments?
Yes, we operate seven days a week from 8am to 8pm by appointment.
Are your technicians certified?
Our lead technician is DBS-checked and holds formal qualifications in computer engineering.
What types of devices do you repair?
We repair all makes and models of Windows laptops and desktop computers.
Do you provide guarantees on repairs?
Yes, all our repair work comes with a guarantee for customer peace of mind.
Reviews (5)
Daniel Armstrong
Nov 08, 2023 Report
I highly recommend this productit's performing flawlessly, scoring a perfect 10 out of 10. Once the fans were installed, they were promptly replaced, and now it's operating smoothly and sounding just right.
Deborah Aubrey
May 06, 2023 Report
My work laptop kept crashing, so I took it to Dr Jerry, who fixed it within 24 HOURS. It now works better than it did before! Super pleased and highly recommend.
Danielle Richards
Jan 17, 2023 Report
My daughter's laptop had a cracked screen but Dr Jerry was able to provide me with a quote and complete the repair within 24 hours. I have a very happy daughter again!
Christy A.
Jan 15, 2023 Report
Accidentally stepped on & damaged my laptop screen this morning. By 2PM today, I had contacted Dr Jerry, he picked up my laptop, fixed it and brought it back to me. Excellent service, very professional, very convenient especially around the holidays. Thank you Dr Jerry, I've already recommended you to family and friends!
Lee
Sep 12, 2022 Report
Bought a new Samsung laptop and needed to transfer all my info across from an older laptop exactly how it was, done same day