Business Details
Your Trusted Residential Lettings Partner in Pembroke
Cleddau Properties is a local, independent firm specialising in residential lettings, dedicated to meeting the priorities and needs of both landlords and tenants. Established with a commitment to transparency and compliance, we offer daily updated property listings, comprehensive tenant referencing, and deposit protection services. Our team ensures adherence to the Renting Homes (Fees etc.) (Wales) Act 2019, providing clarity on fees, holding deposits, and bond requirements. Accredited by SafeAgent and licensed with Rent Smart Wales, we operate under the Property Redress Scheme and Client Money Protection, guaranteeing professional standards. With properties across Pembroke and Pembroke Dock, we deliver tailored solutions for furnished and unfurnished rentals, supported by expert property management services.Our approach prioritises safety, with GAS SAFE-certified properties and electrical safety inspections. We assist clients through every stage, from property viewings to contract completion, while offering guidance on insurance, tax obligations, and legal compliance. Our transparent fee structure includes charges for late rent payments, lost keys, and early termination, ensuring no hidden costs. For landlords, we provide cost-effective property management, including marketing, tenant vetting, and maintenance coordination. Backed by industry accreditations and a deep understanding of Welsh rental legislation, Cleddau Properties stands as a trusted partner in the local property market.
Services
Residential Lettings
Property Management
Tenant Referencing
Deposit Protection
Valuation Services
Details
- Year established: 2025
Highlights and features
- We are licensed with Rent Smart Wales and adhere to strict compliance standards.
- Daily updated property listings ensure timely access to available rentals.
- Transparent fee structure aligned with Welsh rental legislation.
- Comprehensive property management services for landlords.
- GAS SAFE-certified properties with electrical and furniture safety checks.
Associations and certifications
- SafeAgent
- Property Redress Scheme
- Client Money Protection
- Rent Smart Wales
What people say
Transparent fees
Responsive service
Well-maintained properties
Services
Residential Lettings
Cleddau Properties offers residential lettings for furnished and unfurnished properties in Pembroke and Pembroke Dock. Our service includes property viewings, tenant referencing, and contract completion. We ensure compliance with Welsh rental laws, providing clarity on fees, deposits, and tenant obligations.
Property Management
We provide comprehensive property management for landlords, including marketing, tenant vetting, and maintenance coordination. Our services ensure legal compliance, timely rent collection, and property inspections. Landlords benefit from cost-effective solutions and expert guidance on Welsh rental regulations.
Tenant Referencing
Our tenant referencing service verifies employment, credit history, and previous landlord references. This ensures reliable tenants for landlords. We use independent referencing companies to evaluate applications, minimising risks and ensuring smooth tenancies.
Deposit Protection
We manage deposit protection in accordance with UK regulations. Tenants pay a security deposit equivalent to one month's rent, which is safeguarded under approved schemes. This ensures fair dispute resolution and compliance with legal standards for deposit handling.
Valuation Services
Cleddau Properties offers free property valuations to help landlords determine competitive rental prices. Our experts assess market conditions, property features, and location to provide accurate valuations. This service supports informed decision-making for property owners.
Questions
What fees are charged to tenants?
Tenants pay a holding deposit (one week's rent), a security deposit (one month's rent), and first month's rent in advance. Additional fees apply for late payments, lost keys, and early termination.
How does deposit protection work?
Deposits are protected under approved schemes, ensuring fair handling. Tenants receive details of the protection scheme used, and disputes are resolved through impartial processes.
What services do you offer landlords?
We provide property management, tenant referencing, marketing, and compliance guidance. Our services ensure legal adherence, timely rent collection, and property maintenance.
Are properties inspected for safety?
Yes, all managed properties undergo GAS SAFE certification, electrical safety checks, and furniture fire safety inspections to ensure tenant safety.
Can tenants terminate contracts early?
Early termination requires landlord approval. Tenants pay re-letting costs and rent until a replacement tenant is found, as per Welsh rental laws.
Reviews (6)
Emma Holden
Nov 12, 2021
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Excellent service from Jill and the team at Cleddau. Always polite, friendly and happy to help with any query, however small. Always professional and high standard of service, highly recommend! 10/10! Thank you for everything and made the process run as smooth as possible.
Adrian Green
Dec 18, 2020
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Great service to date where our property was quickly let! Thank you Jill and Ian for your prompt advice and service. Quick simple service when any service repairs are required on our property.
Mathew Johnson
Oct 12, 2020
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Positive:Professionalism,Quality,Responsiveness
I have dealt with a number of property companies and none are more professional and diligent than the team at Cleddau Properties. They have found high quality tenants and have been a pleasure to deal with and I highly recommend them. Mathew
I have dealt with a number of property companies and none are more professional and diligent than the team at Cleddau Properties. They have found high quality tenants and have been a pleasure to deal with and I highly recommend them. Mathew
Cat Lesley
Sep 15, 2020
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I have been using Cleddau Properties for several years now and I am supremely happy with the service we receive from them. Jill is always happy to talk me through questions I may have and I find hre very efficient.
Judith Thomas
Dec 22, 2019
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Jill and her team do a great job, often going above and beyond to rectify any maintenance issues. I have been extremely pleased with their rental services and care in finding good tenants for me. Highly recommend.
Jade Williams
Oct 09, 2019
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When finding tenants for my property Jill was more than helpful with filling out paperwork and also finding my very good tenants, who had good references from previous landlords. Jill kept me in the loop with everything from viewings to the tenants views on the property. I highly recommend Cleddau Properties for their professionalism and years of experience in the letting market. Thank you Jill and your team for all of your help.
