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Trusted Letting and Property Management Services in Dundee
Established by Fiona and Jack Barton in 1978, our business has evolved into a trusted letting and property management agency serving Dundee and surrounding areas. With over three decades of combined experience, we specialise in navigating complex landlord-tenant regulations while delivering hassle-free solutions for property owners and tenants alike. Our team of industry veterans, including Managing Director Gavin Barton and Lettings Managers Elaine Bruce and Janette Clarkson, brings deep local expertise and HMRC-accredited tax knowledge to every client interaction.We pride ourselves on transparent operations, evidenced by our Letting Agent Registration Scheme accreditation and third-party deposit protection through SafeDepositsScotland. Our comprehensive services cover everything from property valuations and tenant vetting to 24-hour maintenance support, ensuring compliance with all current safety standards including gas certification and electrical checks. Backed by glowing testimonials from satisfied clients, we maintain a strong reputation for professionalism and reliability in Scotland's competitive rental market.
Services
Letting Services
Property Management
Tenant Screening
Compliance Support
Maintenance Handling
Highlights and features
- We offer 30+ years' experience in Scottish property management
- Our team includes HMRC-accredited tax specialists
- 24-hour maintenance support for urgent property issues
- Third-party protected deposits with SafeDepositsScotland
- Comprehensive compliance with Scottish housing regulations
Associations and certifications
- Letting Agent Registration Scheme
What people say
Very professional service
Hassle-free management
Knowledgeable staff
Timely communication
Thorough tenant vetting
Services
Letting Services
Our letting services cover property valuation, marketing across major platforms, tenant vetting including credit checks, and tenancy agreement preparation. We ensure all legal requirements are met with detailed inventories and gas safety certifications. Our local expertise helps landlords achieve optimal rental returns while maintaining full compliance with Scottish housing regulations.
Property Management
Our comprehensive management service includes rent collection, regular property inspections, and 24-hour maintenance support. We handle all regulatory compliance matters, from electrical safety checks to energy performance certificates. With monthly statements and proactive tenant communication, we ensure smooth tenancies and protect landlords' investments through rigorous property upkeep.
Tenant Screening
We conduct thorough tenant assessments including credit history checks, employment verification, and previous landlord references. Our process includes tribunal checks and ID verification to ensure reliable tenancies. This rigorous screening helps prevent payment issues and property damage while maintaining harmonious landlord-tenant relationships through careful tenant-property matching.
Compliance Support
We ensure full adherence to Scottish housing regulations including gas safety certificates, electrical safety standards, and furniture fire regulations. Our services cover energy performance certificate arrangements, HMO licensing assistance, and tax compliance guidance. We maintain up-to-date knowledge of evolving legislation to protect both landlords and tenants from legal complications.
Maintenance Handling
Our 24-hour maintenance support addresses urgent repairs while coordinating routine property upkeep. We manage contractor relationships for plumbing, electrical, and general repairs, ensuring timely responses to tenant requests. This service includes garden maintenance coordination and emergency out-of-hours support to protect property value and tenant satisfaction.
People
Fiona Barton
Founder
With over 40 years' experience in property management since 1978, Fiona co-founded Ferry Lettings to provide professional landlord support. Her expertise in navigating complex housing regulations helps clients maintain compliance while maximising investment returns through strategic property management.
Jack Barton
Founder
A property industry veteran since 1978, Jack established Ferry Lettings to address growing landlord needs post-2009 recession. His deep understanding of Scottish housing law and tenant relations has helped numerous property owners achieve successful, hassle-free tenancies through comprehensive management solutions.
Gavin Barton
Managing Director
Former HMRC specialist Gavin brings tax expertise to property management. With experience across multiple tax regimes, he provides valuable guidance on rental income reporting and compliance. His background ensures clients receive accurate, up-to-date advice on property-related financial obligations.
Elaine Bruce
Lettings Manager
With 28 years' experience in London's property market since 1993, Elaine brings professional administration skills to Dundee's rental sector. Her expertise in tenant relations and property marketing ensures effective property management and successful tenant placements across the region.
Janette Clarkson
Lettings Manager
Local area expert Janette specialises in tenant assessment during viewings. Her extensive experience in Dundee's letting market helps match suitable tenants to properties, reducing vacancy periods while maintaining high standards for property care and tenant satisfaction.
Questions
What property management services do you offer?
We provide full-service property management including rent collection, maintenance coordination, compliance checks, and tenant communication. Our services cover all aspects of property upkeep and regulatory requirements.
How do your tenant vetting processes work?
Our thorough vetting includes credit checks, employment verification, landlord references, and ID validation. We use independent referencing companies to ensure reliable tenant placements and minimise risks for landlords.
What areas do you cover?
We primarily serve Dundee and Broughty Ferry areas, offering local expertise in property management and tenant relations across these Scottish locations.
How are maintenance requests handled?
We provide 24-hour maintenance support with prompt response to urgent issues. Our team coordinates qualified contractors for repairs and ensures timely resolution of all property maintenance needs.
What fees do you charge landlords?
Letting fees start at £150 for unfurnished properties. Management fees are 11.5% of collected rent. All charges include compliance checks, marketing, and ongoing property support services.
How do you ensure regulatory compliance?
We maintain gas safety certifications, electrical checks, and furniture fire regulations. Our team stays updated on Scottish housing laws to ensure all properties meet current standards and avoid legal issues.
Reviews (1)
Fernando Rodriguez
Jun 12, 2019
Report
Was a friendly place to do your local banking at the YBS portion of the business. But after change if management it's not so friendly at all.
