Business Details
50+ Years
experience
Your Trusted Carpet & Vinyl Experts in Kidderminster
Established in 1963, we are a family-run business serving the West Midlands, Birmingham, Solihull, Warwickshire, and Worcestershire. Our four large warehouse stores in Kidderminster, Shirley, Longbridge, and Amblecote offer an extensive selection of carpets, vinyls, and rugs from leading UK manufacturers. We pride ourselves on our competitive price guarantee, free no-obligation measuring service, and fast professional fitting. Our team of experienced estimators and fitters ensures every customer receives personalized attention and a seamless installation process. With over six decades of industry expertise, we combine traditional values with modern solutions to meet diverse flooring needs.All workmanship and materials come with a full guarantee, reflecting our commitment to quality and customer satisfaction. We partner with renowned brands like Abingdon, Cormar, and Hugh Mackay to deliver durable, stylish flooring options. Whether customers visit our stores or request home visits, we maintain the same high standards of service. Our longevity in the industry demonstrates our ability to adapt while maintaining core principles of reliability and craftsmanship. We continuously strive to improve our offerings, ensuring we meet the evolving needs of homeowners and businesses alike.
Services
Carpets
Vinyls
Rugs
Underlay
Fitting Services
Details
- Year established: 1963
Highlights and features
- We are a family-run business with over 60 years of industry experience.
- We offer a free, no-obligation measuring and estimating service.
- Our competitive price guarantee ensures value for money.
- We partner with leading UK carpet manufacturers for quality assurance.
- Our professional fitters guarantee fast, reliable installation with full warranties.
What people say
Great choice of carpets
Friendly and helpful staff
Professional fitting service
Competitive prices
Excellent customer service
Services
Carpets
We offer an extensive range of carpets from leading UK manufacturers, including plain, patterned, and stain-resistant options. Our carpets combine durability with style, suitable for residential and commercial spaces. With expert advice and competitive pricing, we help customers select the perfect flooring solution for their needs.
Vinyls
Our vinyl flooring options include wood plank, herringbone, and mosaic designs that balance aesthetics with practicality. These easy-to-clean, durable surfaces are ideal for high-traffic areas. Our team provides guidance on selection and ensures precise installation for lasting results.
Fitting Services
We provide fast, professional fitting services for carpets and vinyls, with flexible scheduling to suit customer needs. Our experienced fitters guarantee precise installation, moving furniture when required. All work comes with a full guarantee for customer peace of mind.
Underlay
We supply high-quality underlay options to enhance carpet comfort and longevity. Our range includes various thicknesses and materials to match different flooring types. Proper underlay improves insulation and reduces wear, extending the lifespan of installed carpets.
Rugs
We offer custom-made rugs in selected carpet materials, allowing customers to match room decor precisely. Our rugs combine style with functionality, available in various sizes and patterns. Expert consultation ensures seamless integration with existing flooring schemes.
People
Rob Simonite
Director
Overseeing operations across all stores, Rob ensures the business maintains its family values while adapting to modern flooring trends.
Clare Healy
Financial Manager
Managing financial operations, Clare ensures the company's fiscal health while supporting customer-focused pricing strategies.
Wayne Taylor
Manager
Leading the Kidderminster store, Wayne provides expert advice and coordinates fittings, ensuring high service standards.
Naz Ahmed
Manager
As Shirley store manager, Naz delivers personalized service and helps customers navigate flooring options effectively.
Roger Horner
Store Manager
Managing the Amblecote location, Roger ensures customers receive quality products and professional installation advice.
Questions
What areas do you serve?
We serve the West Midlands, Birmingham, Solihull, Warwickshire, and Worcestershire from our four warehouse stores.
Do you offer free measurements?
Yes, we provide a free, no-obligation measuring and estimating service across our service areas.
Are your prices competitive?
We guarantee competitive pricing and will match or beat any like-for-like quote from competitors.
Do you provide fitting services?
Yes, we offer fast, professional carpet and vinyl fitting with flexible scheduling and full guarantees.
What brands do you stock?
We partner with leading UK manufacturers including Abingdon, Cormar, Hugh Mackay, and Associated Weavers.
Can I collect my order?
Yes, goods can be collected from any of our four warehouse locations in Kidderminster, Shirley, Longbridge, or Amblecote.
Reviews (4)
Rose Birmingham
Nov 23, 2021
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I wouldn't recommend this company after my experience. I had the whole house carpeted including stairs so a big job. The instore service was fine however the fitting was another matter. The carpet had visible seams and just was not fitted to the standard expected, far from. The mess that was left was just ridiculous along with metal shards all over the floor. I had to bag up 6 binliners worth of mess. After paying 2k I was offered 50 back as an apology, followed by another 50 after persistently moaning.
Neal Morris
Sep 26, 2021
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Kidderminster carpets customer service is outstanding, 5 stars are not enough and their fitting team are top drawer. I cannot rate this company highly enough. Thank you for your great service.
Ste Rex
Dec 31, 2020
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Staff were friendly and helpful and left us in peace to look around, will be coming back to make a purchase once our house purchase is complete
Robert Plant
Oct 21, 2020
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I was shocked when the carpet was fitted to how comfortable it was under my feet as well as with our two children who manage to accidentally drop bits of food on the carpet on how easy it is to clean with just a cloth, the staff at Kidderminster were spot on with talking to us as well as listening to our requirements (we asked for as little chemicals to be used as well as helping with our isolation during Covid-19 oh and for a matted area by the front door), with payment of 50% with our order and 50% on completion everything went smoothly even with any questions we had the staff went out of their