Business Details
12 Years
experience
Your Destination for Newcastle Gifts & Souvenirs
Established in July 2014, UpSide Down Presents is a boutique gift and souvenir shop nestled in the heart of Newcastle upon Tyne. Located beneath the iconic rail arch near Grey Street and Dean Street, our store combines physical retail with a dynamic online platform, offering customers worldwide access to our curated collection. We specialise in Geordie-themed gifts, original greeting cards that 'say it like it is', and a diverse range of souvenirs including magnets, postcards, and tea towels. Our 193 sq ft space may be cosy, but it houses an extensive selection of locally crafted and internationally sourced items, all chosen for their affordability, creativity, and uniqueness.Led by founder Sean and his loyal companion Oscar (our part-time Chairman/dog), our team operates seven days a week, prioritising quality control and attention to detail in every product we offer. We pride ourselves on providing both in-store and online customers with a distinctive shopping experience that celebrates North East culture while embracing global accessibility through our 97% in-stock web store.
Services
Gifts & Presents
Greeting Cards
Souvenirs
Online Shopping
Local Art Sales
Custom Requests
Postcards & Stationery
Tea Towels
Keyrings
Mugs & Coasters
Details
- Year established: 2014
Highlights and features
- We offer 24/7 online access to 97% in-stock Newcastle souvenirs
- Our greeting cards feature authentic Geordie expressions like 'MAM'
- Products combine local craftsmanship with international design perspectives
- Shop occupies a historic location next to Dog Leap Stairs since 2014
- Team provides expert product knowledge with a personal touch daily
What people say
Unique local gifts
Knowledgeable staff
Authentic Geordie cards
Efficient web store
Charming location
Services
Gifts & Presents
Our curated gift collection features locally crafted and internationally sourced items, from impulse buys to design-led keepsakes. We offer quirky, hand-made products alongside carefully selected merchandise that celebrates both regional identity and global trends. Every item undergoes rigorous quality checks before appearing in our physical shop or online store.
Original Greeting Cards
Specialist greeting card range includes exclusive Geordie-themed designs with authentic regional expressions. Cards span humorous, sentimental, and contemporary styles, all chosen for their ability to convey meaningful messages rather than just filling space. Local themes complement our wider souvenir collection.
Newcastle Souvenirs
Dedicated souvenir range captures Newcastle's heritage through magnets, postcards, tea towels, and more. Products combine traditional motifs with modern designs, offering visitors and locals authentic ways to remember or share the city's unique character through quality keepsakes.
Online Shopping
Award-winning e-commerce platform provides global access to 97% of our stock. The website replicates our physical store's curated experience with added convenience, featuring detailed product descriptions and imagery. Customers worldwide can access Newcastle-themed merchandise and unique gifts 24/7.
Local Art Sales
Showcasing signed works by local artists alongside handmade creations. This service supports regional creative talent while offering customers distinctive decorative pieces. Selected artworks appear both in our physical space and online store, rotating regularly to maintain fresh inventory.
People
Sean
Founder
Founder with over a decade of retail experience in Newcastle's gift sector. Combines creative vision with operational expertise to curate the shop's distinctive product range while managing daily operations with his companion Oscar.
Questions
What makes your greeting cards unique?
Our cards feature authentic Geordie expressions and regional humour, including rare 'MAM' references. Designs range from hilarious to heartfelt, avoiding generic messages to create meaningful connections.
Do you offer international shipping?
Yes, our web store ships 97% of stock worldwide. Physical store purchases can also be arranged for international delivery through our online platform.
Are your souvenirs locally made?
We prioritise local craftsmanship while supplementing with international designs. Over 60% of souvenirs come from North East creators, with products like Tyne Bridge magnets and Angel of the North replicas made regionally.
What are your physical shop hours?
Open daily with varying times: Sunday 10am-5pm, Monday 11am-3pm, Tuesday 11am-7pm, Wednesday 10am-5pm, Thursday 11am-5pm, Friday 11am-5pm, Saturday 10am-6pm.
Can I request specific products?
Yes, contact us via email with special requests. Our team actively sources unique items and welcomes collaboration proposals for new product development.
Reviews (4)
Linz Jordon
Jan 01, 2022
Report
I wanted a framed print from the gift shop and as I knew they had been popular, I messaged the shop to ask if they had them in stock. They had and I asked if one could be kept aside for me which wasn’t a problem. It was getting late, and I wasn’t sure where to park as they were closing in a couple of hours so I said I would collect it another day but they were going to be closed and I needed it for the day after. I said I wasn’t sure where to park, and they said I could drive to the shop, put the hazards on outside and a member of staff would pop out with the card reader and the
Dave Ikin
Nov 03, 2020
Report
Was served last night by a very pleasant young man who knew the products really well and gave excellent customer service. Was a pleasure buying from him and the shop. Thankyou
Ali Silverback
Sep 12, 2020
Report
What a brilliant welcome and a fabulous dog! First shop we visited in Newcastle and really made an impression of the area. Such friendly service, thank you!
Kay Moses
Jun 07, 2020
Report
Fabulous little gift shop selling unusual and exciting things. Fantastic customer service, my online order was personally delivered! Bought some Christmas decorations for friends to mark a weird year. Looking forward to shopping in person Highly recommended
