Business Details
Professional Residential Care in Devon
Avens Care Homes is a family-owned residential care provider in West Devon, specialising in dementia care for the elderly. We offer 24-hour residential care, respite and day care, and convalescent/intermediate care in a warm, homely environment. Our CQC-registered facility in Lamerton combines Victorian architecture with modern amenities, accommodating up to 44 residents in single en-suite rooms. Our qualified team, led by a registered manager and deputy, creates bespoke care plans tailored to individual needs, focusing on independence, dignity, and emotional well-being.We provide specialist dementia support through staff trained to NVQ Level 2/3, addressing physical, psychological, and spiritual needs. Our services include end-of-life care, a structured activities programme, home-cooked meals using local produce, and facilities like landscaped gardens and communal lounges. With over 25 years' experience in care, our leadership ensures high standards through ongoing staff mentoring and community engagement.
Services
Residential Care
Respite Care
Dementia Care
Day Care
Convalescent Care
Intermediate Care
End of Life Care
Highlights and features
- Family-owned care home with 25+ years' dementia care expertise
- CQC-registered facility maintaining strict quality standards
- Dedicated NVQ Level 2/3 qualified carers with mentoring programmes
- Personalised care plans developed with residents and families
- Spacious Victorian property with modernised care facilities
Associations and certifications
- Care Quality Commission
Services
Residential Care
Our residential care provides round-the-clock support for elderly individuals requiring permanent accommodation. The service includes personal care, medication management, and tailored support plans in single en-suite rooms. Residents benefit from trained carers, communal dining with home-cooked meals, and access to on-site facilities like landscaped gardens and activity lounges.
Dementia Care
We offer dedicated dementia care tailored to all disease progression stages. Our approach includes individualised care plans addressing physical, emotional, and spiritual needs. Staff receive specialist training to understand unique patient requirements while maintaining dignity through structured routines and sensory engagement activities within a secure environment.
Respite Care
Our respite care provides temporary accommodation for individuals recovering from illness or supporting family caregivers. The service includes full access to care facilities, personal care assistance, and social activities. Stays range from weeks to months with flexible arrangements to suit changing rehabilitation needs and family circumstances.
Convalescent Care
Designed for post-hospital recovery, this service combines medical monitoring with physical support. Residents receive assistance building strength through structured activities while medical needs are managed by trained staff. The service includes specialist rooms piloted under Devon County Council's Intermediate Care Programme for extended recovery periods.
End of Life Care
We provide compassionate end-of-life care focusing on comfort and dignity. Our holistic approach addresses pain management, emotional support, and spiritual needs while involving families in care decisions. The service includes coordination with healthcare professionals and tailored support for residents' unique requirements during this sensitive period.
People
Rebecca Williams
Registered Manager
Rebecca Williams has served as Registered Manager since 2018, bringing 25+ years' care industry experience. She focuses on relationship-building within health sectors while balancing family life with animal care in Cornwall.
Luke Siolo-Millar
Deputy Manager
Luke Siolo-Millar, Deputy Manager since 2018, holds senior care qualifications. With 14 years' experience, he specialises in staff mentoring while maintaining active family life focused on his son's development.
Alison Hardy
Care Co-ordinator
Alison Hardy transitioned from hospitality to care after 30 years, becoming Care Coordinator. She manages resident welfare and medical coordination while balancing coastal walks with pets and family visits.
Julie Baker
Company Administrator
Julie Baker has managed financial operations at Camplehaye since 2009. She balances administrative duties with outdoor walks on Dartmoor while pursuing family baking activities with her daughters.
Questions
What care specialisms do you offer?
We specialise in dementia care for elderly residents while also providing general residential, respite, convalescent, and end-of-life care services across different needs.
Are en-suite rooms available?
Most residents have single en-suite bedrooms with nurse call systems, television and telephone points, allowing personalisation of living spaces.
How are care plans developed?
We create bespoke care plans through initial assessments involving residents, families, and community healthcare professionals to address individual requirements comprehensively.
Do you provide ongoing staff training?
Our carers hold NVQ Level 2/3 qualifications with ongoing mentoring programmes ensuring continued professional development for all care team members.
What recreational activities are available?
Residents enjoy daily optional activities including crafts, music sessions, countryside trips, and visiting service providers like chiropodists and hairdressers.
Is intermediate care available?
Yes, we offer intermediate care for extended recovery periods following our participation in Devon County Council's pilot programme since 2021.
