Business Details
42 Years
experience
Trusted Cleaning Services in Chester
Established in 1984, we have dedicated over 38 years to delivering exceptional cleaning services across Chester and Cheshire. Our approach prioritises face-to-face consultations to understand each client's unique requirements, ensuring tailored solutions for offices, schools, and medical facilities. We maintain long-term client relationships through consistent communication, rigorous quality audits using QR code technology, and meticulous staff selection.Our team undergoes home interviews to ensure reliability, and we maintain direct oversight of health and safety protocols, chemical usage, and equipment standards. With contracts spanning multiple sectors including NHS premises and private education, we combine traditional values with modern methodologies to uphold our reputation for excellence.
Services
Office Cleaning
School Cleaning
Medical Cleaning
Cleaning Audits
Health & Safety Compliance
Details
- Year established: 1984
Highlights and features
- We have over 38 years of experience in commercial cleaning services
- Our staff undergo home interviews for thorough selection
- We implement QR code audits for quality monitoring
- Our health and safety officer oversees chemical and equipment standards
- We maintain long-term client relationships with regular communication
What people say
Excellent team
Thorough cleaning
Customer orientated
Hard working
Extremely helpful
Services
Office Cleaning
We provide comprehensive office cleaning solutions for businesses of all sizes in Chester and Cheshire. Our services maintain professional environments through regular cleaning schedules and tailored approaches to different office layouts. With over 20 years serving local businesses, we ensure consistent standards through our dedicated cleaning staff and management oversight.
School Cleaning
Our school cleaning services cater to both council-run and independent educational institutions across Flintshire. We maintain safe learning environments through scheduled cleaning routines that accommodate school timetables. Our partnership with Flintshire County Council demonstrates our capability to meet educational sector requirements while maintaining hygiene standards.
Medical Cleaning
We deliver specialist cleaning for medical practices and NHS facilities in Cheshire West. Our team follows strict protocols to meet healthcare hygiene standards, evidenced by commendations during CQC inspections. This service includes regular audits and adherence to infection control guidelines for medical environments.
Cleaning Audits
Our quality assurance system uses QR code technology to monitor cleaning standards across all contracts. Regular audits by our supervisor ensure compliance with agreed specifications. This digital tracking system provides verifiable evidence of cleaning completion and quality across Chester, Cheshire and Flintshire locations.
Health & Safety Compliance
We maintain rigorous health and safety standards through our dedicated officer who oversees chemical usage, equipment safety and staff training. Our protocols ensure safe handling of cleaning materials and equipment maintenance. This service includes regular staff briefings and compliance checks to meet regulatory requirements.
People
Karen Rolfe
Contract Manager
With 14 years at Spick & Span Cleaning Services, Karen manages client relationships and staff coordination. She ensures quality through regular site visits and maintains open communication channels between clients and cleaning teams.
Adele Dean
Cleaning Auditor / Supervisor
Adele conducts cleaning audits using QR code systems and performs regular staff visits. With three years' experience, she ensures consistent cleaning standards across Chester and Cheshire contracts.
Ian Benfold Haywood
Health and Safety Officer
Ian oversees chemical safety and equipment compliance. As a partner with extensive industry knowledge, he ensures staff follow proper procedures for chemical usage and equipment maintenance across all sites.
Mary Whittle
Accounts/Payroll
Mary manages financial operations, ensuring timely payroll processing and resolving invoicing queries. Her role maintains financial stability and supports smooth operational processes for 38-year-old business.
Jennie Benfold Haywood
Partner
Co-founder with Ian since 1984, Jennie has driven the company's growth through four recessions. She maintains the original vision of providing top-quality cleaning services while adapting to changing market conditions.
Questions
What commercial cleaning services do you offer?
We provide office, school, and medical facility cleaning services across Chester, Cheshire, and Flintshire with tailored approaches for each sector.
How do you ensure cleaning quality?
We use QR code audits, regular staff visits, and management oversight to maintain consistent standards across all contracts.
What areas do you cover?
Our services cover Chester, Cheshire, and Flintshire regions with experienced teams operating across these locations.
How are cleaning staff selected?
We conduct home interviews to assess reliability and suitability before assigning staff to specific client premises.
Do you handle healthcare facility cleaning?
Yes, we clean medical practices and NHS facilities with specialist protocols that have received commendations during CQC inspections.
