Business Details
Trusted Removals and Storage Services in Royston
Established over 30 years ago, Better Removals is a family-run business serving Hertfordshire, Cambridgeshire, Bedfordshire, and Essex. Our expertise spans domestic, commercial, and international moves, supported by a fleet of 19+ vehicles and two temperature-controlled storage facilities covering 40,000 sq. ft. We pride ourselves on competitive pricing, ISO 9001 and ISO 14001 accreditations, and a commitment to stress-free relocations. Our fully trained, uniformed staff utilise specialist equipment to protect belongings during transit, while our packing services cater to individual needs.With thousands of successful moves annually, we combine local knowledge with nationwide partnerships to ensure reliability. Customer satisfaction is central to our operations, reflected in our Trustpilot ratings and repeat business. Our services include self-storage, containerised storage, and archive solutions tailored to residential and commercial clients. Transparency in pricing and operations, alongside dedicated customer support, underscores our approach. We maintain FORS accreditation and invest in ongoing staff training to uphold safety and efficiency standards.
Services
Domestic Removals
International Moves
Commercial Relocation
Storage Solutions
Packing Services
Export Packing
Unpacking Service
Self Storage
Archive Storage
Containerised Storage
Highlights and features
- Family-run business with over 30 years of trusted service.
- Comprehensive removal services covering domestic, commercial, and international moves.
- Competitive pricing tailored to individual client needs.
- Large fleet of 19+ vehicles for diverse access requirements.
- Accredited with ISO 9001, ISO 14001, and BAR standards.
Associations and certifications
- ISO 14001
- ISO 9001
- BS 8522
- BAR APPROVED
- MOVE ASSURED
- AIM MEMBER
What people say
Phenomenal
Excellent service
Stress free
Competitive pricing
Professional and friendly
Services
Domestic Removals
We handle residential relocations of all scales, from one-bedroom flats to large mansions. Our trained team ensures careful handling of belongings, using protective equipment like sofa covers and transit blankets. With a fleet of HGVs, 7.5-tonne lorries, and Luton vans, we accommodate varying access requirements while maintaining efficiency and reliability.
International Moves
Specialist services for global relocations include customs clearance, door-to-door logistics, and export packing. Fully trained teams manage shipments from single items to full households, supported by marine insurance options. We coordinate free property surveys and documentation compliance to ensure seamless cross-border transitions.
Storage Solutions
Our 40,000 sq. ft. facility offers short- and long-term storage with 450+ numbered containers. Services include containerised storage, self-storage units (48-70 sq. ft.), and archive management. Inventory tracking, climate control, and 24/7 CCTV monitoring ensure safety and accessibility for residential and business clients.
Packing Services
From full-house packing to fragile item handling, we provide tailored solutions. Services include kitchen-only packs, export wrapping, and unpacking assistance. Materials like bubble wrap, packing paper, and furniture covers are supplied, with optional premium 'Platinum Service' including move management and additional support.
Commercial Moves
Tailored business relocations minimise downtime for SMEs and corporations. We coordinate logistics for equipment, documents, and furniture, including archive storage solutions. Our team ensures compliance with legislative requirements for document retention and provides inventory management for seamless transitions.
Questions
What areas do Better Removals & Storage cover?
We operate across Hertfordshire, Cambridgeshire, Bedfordshire, Essex, and Peterborough, with nationwide and international logistics capabilities.
Are storage facilities secure?
Yes, our 40,000 sq. ft. warehouse has CCTV monitoring, alarm systems, and individually tracked containers for maximum security.
Do you offer packing materials for self-pack customers?
We supply boxes, bubble wrap, packing paper, furniture covers, and specialist materials for fragile items and international shipments.
Are international moves fully managed?
Yes, our export team handles customs documentation, door-to-port logistics, and marine insurance for stress-free overseas relocations.
What accreditations does Better Removals hold?
We maintain ISO 9001 (quality), ISO 14001 (environmental), BS 8522 standards, and BAR/Move Assured certifications.
Reviews (6)
Aleksandra Tetnowski
Jan 17, 2022
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Tried to quote me 1200+ for barely any furniture being moved, to a property just down the road. They don't work by the hour apparently, so wanted me to pay for a full days worth of work for what would be a 2 hour job. Absolutely disgusted, lady on the phone was very dismissive.
TheMightyCor Eso
Sep 27, 2021
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Well organised removals company, worked for them a few days and saw a monumental difference between these guy's and 99% of the other firms on the market.
Dan
Jan 02, 2021
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Positive:Professionalism,Punctuality,Responsiveness
We recently used Better Removals to move house. They were brilliant from the very start. They arrived on time and instantly took charge, putting us at ease. I would highly recommend this company for any house moves, I would certainly use them again in the future.
Services:In-county removals,Local removals
We recently used Better Removals to move house. They were brilliant from the very start. They arrived on time and instantly took charge, putting us at ease. I would highly recommend this company for any house moves, I would certainly use them again in the future.
Services:In-county removals,Local removals
Corinne Poulton
Oct 10, 2020
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Received a quote for a 3 bedroom house removal to a 2 bedroom half a mile away from each other. No packing or dismantle of items literally just put the stuff on a lorry and take it off the other end, 3 hours work tops.
Bearing in mind 1 of my bedroom's is empty so essentially moving 2 into a 2 charge 1700. Why because it's a peak time! I have worked within the housing market sector for a lot of years and never have I heard of peak times for moving!! Got 3 much better quotes from other reputable firms,who don't look to rip you off because you want to move in September!
Bearing in mind 1 of my bedroom's is empty so essentially moving 2 into a 2 charge 1700. Why because it's a peak time! I have worked within the housing market sector for a lot of years and never have I heard of peak times for moving!! Got 3 much better quotes from other reputable firms,who don't look to rip you off because you want to move in September!
Emma Ward
Aug 20, 2020
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Charlie and James were brilliant. They were on time, cracked on and loaded the van by midday. We didn't get the keys until 5pm. When we got to our new home they had about 6 guys in total lugging things from the van to our home. They all worked so hard to get us moved in. I can't fault them. Thank you to the staff who all joined in to help. You made a stressful day seem okay! We would highly recommend.
Sam Morris
Jan 28, 2020
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I have used Better removals and Pickfords within the last 2 years, although more expensive, Pickford's are worth every additional penny. Better Removals' operatives are not bad guys, however, they do not supply a sufficient amount of labour to efficiently deal with the workload and they therefore rush everything. They caused damage to a tumble dryer, mirror and large chest of drawers, as well as digs and dents in walls, I only claimed for the damaged mirror as it will cost a fair amount to replace, the whole claims process has been long winded, made as difficult as possible, and ultimately I am
