Business Details
19 Years
experience
Your Trusted Family-Owned Gift Shop in Totnes
Out of the Blue is a family-owned and operated gift shop established in 2007, located in the historic town of Totnes, Devon. For 18 years, our team, including members of the Tinker familyKristina, Jackie, Daveand dedicated sales assistants, has provided a curated selection of unique gifts for all occasions. We prioritise exceptional customer service, offering high-quality products ranging from eco-friendly thermal bottles to artisanal homeware and whimsical toys. Our commitment to customer satisfaction is underscored by a 100% money-back guarantee on all online purchases, ensuring confidence in every transaction. Situated at 32 Fore Street, our shop occupies a prime location in Totnes, a vibrant Elizabethan market town known for its cultural heritage and proximity to Torquay and Plymouth.We pride ourselves on creating a welcoming shopping experience, both in-store and online, with a focus on personal service and attention to detail. Our partnerships with brands like Emma Bridgewater, Jellycat, and Wrendale Designs reflect our dedication to offering distinctive products. Open six days a week, we strive to make every visit memorable through our diverse product range and knowledgeable staff. With free local delivery and a user-friendly website, we aim to serve both local customers and those further afield. As a family business, we remain committed to evolving with our customers' needs while maintaining the personal touch that has defined us since opening.
Services
Gift Retail
Online Shopping
Gift Wrapping
Local Delivery
Customer Assistance
Details
- Year established: 2007
Highlights and features
- Family-owned business with 18 years of local expertise
- Curated selection of high-quality, unique gifts and homeware
- 100% money-back guarantee on all online purchases
- Partnerships with renowned brands like Emma Bridgewater and Wrendale Designs
- Knowledgeable staff providing personalised customer service
What people say
Fantastic service
Lovely nik naks
Friendly welcome
Excellent website
Great dog gifts
Services
Gift Retail
Out of the Blue offers a diverse range of unique gifts for all occasions, including eco-friendly products, artisanal homeware, and collectible toys. Our inventory features brands like Jellycat, Emma Bridgewater, and Wrendale Designs, catering to customers seeking distinctive presents. The service ensures a carefully curated shopping experience with both in-store and online options.
Online Shopping
Our user-friendly online platform allows customers to browse and purchase gifts with ease, including a 100% money-back guarantee for complete confidence. The service includes detailed product descriptions, secure payment processing, and order tracking, ensuring a seamless digital shopping experience aligned with our physical store's standards.
Gift Wrapping
Complimentary gift wrapping service available for all purchases, enhancing the presentation of presents with attention to detail. This service includes a variety of wrapping papers, ribbons, and cards, ensuring gifts are ready for any occasion without requiring additional preparation from the customer.
Local Delivery
Free local delivery within Totnes and surrounding areas for online orders, ensuring timely and convenient receipt of purchases. The service operates during standard business hours and covers a 10-mile radius, supporting customers who prefer home delivery over in-store collection.
Customer Assistance
Personalised customer service provided by family members and trained staff, offering product recommendations and order assistance. Available via phone, email, or in-store, this service ensures queries are resolved promptly, maintaining the shop's reputation for approachable and knowledgeable support.
Questions
What is your return policy?
We offer a 100% money-back guarantee if you're not satisfied with your purchase. Returns must be in original condition within 30 days.
Do you deliver outside Totnes?
Yes, we provide free local delivery within a 10-mile radius of Totnes and standard shipping nationwide via courier services.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and Apple Pay for online orders. In-store payments include cash and card.
Can I track my online order?
Yes, all online orders include tracking details sent to your email once dispatched, allowing real-time shipment monitoring.
Do you offer gift wrapping services?
Yes, complimentary gift wrapping with a choice of papers and ribbons is available for all purchases at no extra charge.
What are your physical store hours?
Our Totnes shop is open Monday to Saturday, 9:30am–5pm, and closed on Sundays and UK bank holidays.
Reviews (4)
Keith Lee
Jan 11, 2021
Report
I can totally understand and feel what Darran Hooper wrote. We were two Canadian tourists visiting your store around noontime on June 27 last summer. The man in the store was so unfriendly. I checked out a fridge magnet and then put it back, wanting to tell my wife to buy it when she would come in the store later. The man came up immediately and touched it as if I messed up his things which I did not. He also stared at me in a hostile manner. Even thinking about his unfriendly and hostile look sends a mild chill down my spine now. We have been visiting various places in the UK nearly every year
Darran Hooper
Jan 07, 2020
Report
Very disappointed! The man who served me & my young daughter was very rude when I asked for 2 bags for the 2 gifts I had purchased. He bagged up the gifts & threw them down on the counter. My young daughter was horrified. To the manager- This happened on 2/8/19 at approximately 11:30am. I purchased 2 Jelly Cat teddies for my daughter & son. Thanks for your response.
David Daniels
Nov 22, 2019
Report
I visit often as the staff are knowledgeable and always recommend the best gifts to take back to Boston.
Andrew Godwin
Jun 20, 2017
Report
Being a man it's often hard to find the perfect gift for that special someone. That's where out of the blue comes in. The freindly staff helped me pick the perfect present from there large selection. Can't fault the shop there excellent in every way!!!
