Business Details
13 Years
experience
Emergency
services
Your Trusted Dentists in Highcliffe
At Highcliffe Dental Practice, we pride ourselves on delivering exceptional dental care with a focus on patient well-being and comfort. Established in 2013, our practice is led by experienced dentists Dr Charlotte Wells and Dr Olivier Grau, who bring decades of expertise in restorative and cosmetic dentistry. We utilise state-of-the-art technology, including digital X-rays and intraoral cameras, to ensure precise diagnostics and tailored treatment plans. Our team prioritises patient education, offering clear explanations and transparent pricing to empower informed decisions. As a full member of The British Academy of Cosmetic Dentistry, we uphold rigorous professional standards while fostering a calm, welcoming environment for all patients.With glowing testimonials highlighting our compassionate approach, we remain committed to preventing dental issues through regular check-ups and hygienist services. Our collaboration with respected specialists, such as local maxillofacial surgeons, ensures comprehensive care for complex cases. From emergency appointments to smile-enhancing treatments, we strive to make every visit stress-free and positive. Our practice features air-conditioned, comfortable treatment rooms and flexible scheduling, including lunchtime appointments. By combining technical excellence with genuine care, we aim to be your trusted partner in maintaining lifelong oral health.
Services
Emergency Care
Dental Implants
Hygienist Services
Root Canal Treatments
Cosmetic Dentistry
Family Dental Care
Dentures
Teeth Whitening
Details
- Year established: 2013
Highlights and features
- We are the most recommended dentist in Highcliffe by patient testimonials
- We utilise state-of-the-art equipment including digital X-rays and intraoral cameras
- Our team includes dentists with specialist training in restorative and cosmetic dentistry
- We offer clear, concise explanations with transparent pricing for all treatments
- Our hygienist provides expert preventive care to maintain long-term oral health
Associations and certifications
- British Academy of Cosmetic Dentistry
What people say
Best dentist
Friendly and efficient
Gentle and reassuring
Professional and calm
Highly recommended
Services
Emergency Care
Our 24/7 emergency service addresses urgent dental issues including severe pain, infections, and trauma. Experienced dentists provide immediate relief and triage for walk-in patients outside regular hours. We prioritise rapid response while maintaining clinical excellence.
Dental Implants
We offer permanent tooth replacement solutions through dental implants placed in collaboration with respected maxillofacial surgeons. This restorative treatment provides natural-looking results that preserve jawbone health and facial structure for long-term oral wellness.
Hygienist Services
Our skilled hygienists specialise in gum disease prevention and oral hygiene maintenance. Through professional cleanings, plaque removal, and patient education, we help prevent periodontal issues while promoting overall dental health with gentle, effective techniques.
Root Canal Treatments
We perform precise root canal therapy to save infected or damaged teeth using advanced diagnostic tools and modern techniques. This procedure eliminates pain while preserving natural tooth structure, avoiding the need for extraction in most cases.
Cosmetic Dentistry
Our cosmetic services include veneers, bonding, and teeth whitening to improve smile aesthetics. We create customised treatment plans focusing on natural-looking results that enhance facial harmony while maintaining functional dental health standards.
People
Dr Charlotte Wells
Dentist
GDC-registered dentist with expertise in nervous patient care. Specialises in minimally invasive dentistry and cosmetic procedures. Committed to creating natural-looking smiles through advanced techniques while maintaining a calm, patient-focused environment.
Dr Olivier Grau
Dentist
Experienced dentist with postgraduate qualifications in restorative dentistry. Specialises in contemporary cosmetic treatments and has practiced internationally. Focuses on making dental care an inspiring experience through patient education and tailored treatment approaches.
Jessica Horseman
Dental Nurse
GDC-registered dental nurse providing chairside support with emphasis on patient comfort. Ensures smooth treatment processes while maintaining high clinical standards through professional expertise and compassionate patient interaction.
Maria Singleton
Dental Nurse
Qualified dental nurse dedicated to patient care coordination. Focuses on creating positive clinical experiences through attentive support and clear communication during dental procedures while upholding strict hygiene protocols.
Pauline Gray
Receptionist
Front-of-house coordinator managing patient appointments and administrative needs. Provides welcoming first contact for patients while ensuring efficient practice operations through organisational expertise and friendly service orientation.
Questions
Do you offer emergency dental appointments?
Yes, we provide emergency care through our partnership with The 247 Dentist service on 0330 175 9995 for urgent dental issues outside regular hours.
What payment options are available?
We accept standard payment methods and offer dental care plans with monthly payments for regular patients. Specific financing options can be discussed during your consultation.
Are your dentists qualified for cosmetic procedures?
Our dentists hold advanced qualifications in restorative and cosmetic dentistry, including postgraduate certificates from Warwick University and training from the National Aesthetic and Implant Training Institute.
How do you accommodate nervous patients?
We specialise in treating anxious patients using gentle techniques, clear explanations, and a calming environment. Our team has specific training in managing dental phobias with compassion and patience.
What preventive care services do you offer?
We provide hygienist services focused on gum disease prevention, regular check-ups with digital diagnostics, and patient education on maintaining optimal oral health between visits.
Can you handle complex dental restorations?
Yes, we perform complex restorations including implants, crowns, and bridges in collaboration with specialist maxillofacial surgeons, ensuring comprehensive treatment for all dental needs.
Reviews (5)
Paula Sim
Jul 23, 2021
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I would give no stars but it wasn't an option.I paid 160.00 before being told the treatment I needed would cost a further 490 with a two week wait ,even though I was in pain and explained what exacty I needed .I cut my losses ,went some where else ,was treated immediately. Treatment costing 85. 00.This was also a private surgery. Highcliffe surgery told me the cost was "the going rate "absolutely it's not .
Lesley Wharton
Aug 19, 2019
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I have been seeing Olivier and the team for many years now. I have always been made to feel welcome and have particularly appreciated the fact that Olivier takes the time to explain what he's doing in a professional yet understandable manner. He has also seen my son for regular checkups - thanks to Olivier's advice to steer away from sweets has meant he, at least, has no fillings! I wish I'd had such a good dentist when I was young.
Austin Savage
Jun 15, 2019
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My wife went yesterday to try out the new patient deal , and got as far as the rather rude and presumptuous receptionist who was more intent on telling my wife that "this is private and not NHS " which we were fully aware of as we had been recommend . Oh well found another dentist now Perhaps Highcliffe Dentist practice should look at the customer service .
Rachael Crockford
Nov 02, 2017
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We were left feeling very disappointed with our treatment at this practice. Quality of work not great and when a crown they put in fell out, they glued it back in and said "no charge" at the desk. Once we had left, we got a phone call saying there WAS a charge after all. 50! For barely even a few minutes in the chair! This is the second time they have done this. The first time we were annoyed. The second time we decided that we are looking for a new dental practice. Don't waste your time.
Adam Gritz
Oct 20, 2013
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What a lovely team of people at Highcliffe Dental Practice, they made me feel comfortable and relaxed. A totally pain free visit, and haven't had a problems since...would recommended them to anyone!
