Business Details
23 Years
experience
Emergency
services
Your Trusted IT Support Partner in Manchester
Established in 2003, Apex Computing has built a reputation as a trusted IT support provider in Manchester. As a Microsoft Solutions Partner and Cyber Essentials-certified company, we specialise in delivering tailored IT solutions including managed services, cloud computing, cybersecurity, and business continuity planning. Our team of certified professionals provides 24/7/365 support to businesses across diverse sectors such as accountancy, healthcare, manufacturing, and professional services. We combine technical expertise with a customer-centric approach, ensuring our clients benefit from secure, scalable, and future-proof IT infrastructure.With over two decades of experience, we pride ourselves on our rapid response times, proactive maintenance strategies, and commitment to understanding each client's unique operational requirements. Our ISO-certified processes and partnerships with leading technology providers enable us to deliver comprehensive IT solutions that drive business efficiency and growth.
Services
Managed IT Support
Cloud Services
Cyber Security
Business Continuity
Software Licensing
Server Maintenance
Network Support
Disaster Recovery
Details
- Year established: 2003
Highlights and features
- 24/7/365 technical support with rapid response times
- Customer-focused approach with 5-star Google reviews
- Microsoft Gold Partner with specialist accreditations
- Proven track record across diverse industry sectors
- Proactive IT monitoring and business continuity planning
Associations and certifications
- Microsoft Solutions Partner
- Cyber Essentials Partner
- Exclaimer Partner
What people say
Excellent service
Knowledgeable team
Quick response times
Proactive support
Trusted partner
Services
Managed IT Support
Our fully managed IT services provide continuous monitoring and proactive maintenance of your technology infrastructure. With 24/7/365 support from certified engineers, we ensure optimal system performance while minimising downtime. This service includes remote management, software updates, and hardware maintenance tailored to your business requirements. Clients benefit from predictable costs and access to our advanced ticketing system that prioritises critical issues.
Cloud Services
We deliver scalable cloud computing solutions that enhance business flexibility and data accessibility. Our Microsoft Azure and Microsoft 365 expertise enables secure remote working and seamless collaboration. Services include cloud migration, hosted desktops, and infrastructure optimisation. Clients gain cost-effective scalability while maintaining compliance with data protection regulations through our secure implementation strategies.
Cyber Security
Our comprehensive cybersecurity services protect against evolving digital threats through multi-layered defence strategies. We implement Cyber Essentials-certified solutions including endpoint encryption, penetration testing, and continuous threat monitoring. Clients receive regular security audits and staff awareness training to maintain robust defences against malware, phishing, and ransomware attacks.
Business Continuity
We develop custom business continuity plans to ensure operational resilience during unexpected disruptions. Our solutions include data backup systems, server replication, and rapid recovery protocols. Clients benefit from tested recovery procedures that minimise downtime and maintain critical business functions during emergencies.
Software Licensing
Our licensing specialists ensure software compliance while optimising technology investments. We manage Microsoft, ESET, and other vendor licenses to prevent over-provisioning and reduce costs. Clients receive regular audits and strategic advice to maintain compliance while accessing the latest software innovations.
People
Chris Gorman
CEO
Co-owner and strategic leader with extensive experience in IT operations and business management. Oversees Apex Computing's long-term vision while maintaining focus on client satisfaction and service excellence.
Daniel Shone
Managing Director
Founder of Apex Computing with over 20 years' experience in IT services. Manages daily operations and maintains the company's commitment to technical excellence and customer-centric solutions.
Ashley Proctor
Head of Technical Delivery
IT security specialist with Azure certification and 15+ years' industry experience. Leads Apex's cybersecurity and technical operations teams to deliver robust infrastructure solutions.
Brandon Webb
Head of Operations
Operations leader with 25+ years in IT service management. Ensures alignment between technical delivery and client business objectives through strategic resource management.
Laura Yates
Head of Support Services
Experienced service manager with a decade at Apex Computing. Oversees technical support teams and ensures timely resolution of client IT issues through effective job management systems.
Questions
What is IT support and why is it important?
IT support provides technical assistance for technology systems, ensuring business continuity through hardware/software maintenance, cybersecurity, and infrastructure management.
How does managed IT support benefit businesses?
Managed services offer proactive monitoring, predictable costs, and expert technical resources to maintain optimal system performance and security.
What cybersecurity measures should businesses implement?
Essential measures include endpoint encryption, regular security audits, staff training, and Cyber Essentials-certified protection frameworks.
How can cloud services improve business operations?
Cloud solutions enable secure remote access, scalable infrastructure, and collaborative working while reducing on-premises hardware requirements.
What is business continuity planning?
It involves creating systems to ensure operational resilience during disruptions through data backup, recovery protocols, and tested contingency plans.
Reviews (1)
Sarah Longsdale
Jan 05, 2022
Report
Luke resolved a problem I had with my new works laptop in a quick and very efficient, friendly manner; I would definitely recommend Apex for your IT needs. They were even working on the upgrade for my on Christmas Eve!!
