Business Details
36 Years
experience
Trusted Residential Care Home in Bromley
Established over 30 years ago, Nettlestead Care Home in Bromley is a family-owned business dedicated to providing tailored residential care for frail yet socially-able elderly individuals. Our approach prioritises small-scale, person-centred care, ensuring residents live in a homely environment that fosters dignity and well-being. We offer three levels of care, including respite and transitional options, alongside a comprehensive homecare service, all designed to meet individual needs. Our team, selected for empathy and expertise, undergoes continuous training to maintain high standards, supported by a transition to employee ownership that aligns staff motivation with client satisfaction. The Victorian villa setting, with its tasteful decor and communal spaces, blends essential care aids discreetly, while regular social activities and chef-prepared meals enhance quality of life.We actively involve families in the community, offering transparent communication through regular reviews and updates. Positive testimonials highlight our compassionate care, nutritious cuisine, and the comfort of our residents, reflecting our commitment to creating a supportive, family-like atmosphere. With a focus on both practical and emotional needs, we provide free, obligation-free assessments to guide clients through their care options, ensuring informed decisions tailored to their unique circumstances.
Services
Residential Care
Respite Care
HomeCare
Activities & Events
Catering
Details
- Year established: 1990
Highlights and features
- We are a family-owned care home with over 30 years of experience in elderly care.
- Our tailored care plans adapt to individual needs, reviewed regularly for effectiveness.
- Motivated staff through employee ownership ensure high standards of compassionate care.
- A home-like environment with discreet care aids and social activities promotes well-being.
- Positive resident testimonials highlight exceptional care, nutritious meals, and a family-like atmosphere.
What people say
Kind and caring staff
Good food
Comfortable rooms
Exceptional care
Friendly environment
Services
Residential Care
Nettlestead offers long-term residential care tailored to frail yet socially-able elderly individuals. Our approach focuses on creating a homely environment with discreet care aids, ensuring residents maintain dignity and independence. Personalised care plans, reviewed regularly, address evolving needs while social activities and chef-prepared meals enhance quality of life. The Victorian villa setting, with stylish bedrooms and communal spaces, fosters a family-like atmosphere, supported by empathetic staff committed to individual well-being.
Respite Care
Our respite care provides temporary support for individuals recovering from illness or transitioning to residential living. The service includes tailored care plans, social engagement opportunities, and access to all home facilities. Designed to alleviate caregiver stress, it offers a flexible stay duration with the same compassionate attention to detail as our long-term care. Residents benefit from a peaceful environment and professionally managed support during their stay.
HomeCare
Nettlestead's HomeCare service delivers personalised care in clients' own homes, ranging from daily visits to live-in support. Services include personal care, medication management, and companionship, adapted to individual routines and preferences. Our trained caregivers prioritise independence while ensuring safety and comfort, allowing clients to remain in familiar surroundings. Free assessments help determine the optimal care level, with flexible scheduling to accommodate changing needs.
Activities & Events
We curate a varied calendar of social events and activities designed to engage residents physically, mentally, and socially. From themed meals to outings in our resident car, activities cater to diverse interests while promoting community bonding. The programme adapts to resident preferences, ensuring opportunities for both group interaction and solo pursuits. This holistic approach supports emotional well-being and combats isolation through meaningful engagement.
Catering
Our on-site catering team prepares fresh, nutritious meals daily, offering varied menus with dietary requirements accommodated. Residents enjoy chef-prepared dishes complemented by wine or sherry, served in a communal dining setting that encourages social interaction. Menus rotate regularly to maintain interest, with special dietary needs addressed without compromising taste or presentation. The dining experience prioritises both nutritional value and enjoyment, enhancing overall well-being.
People
Lily Keegan
Registered Manager
With extensive experience in elderly care, Lily oversees daily operations, ensuring adherence to quality standards and resident well-being. Her leadership focuses on maintaining Nettlestead's compassionate ethos while implementing best practices in care delivery.
Emily Haines
Assistant Manager
Emily supports care coordination and staff development, combining operational expertise with a hands-on approach to resident care. She plays a key role in training initiatives and ensuring consistent service quality across all departments.
Jane Ballard
Activities Manager
Jane designs engaging social programmes that enhance residents' quality of life through tailored events and outings. Her creative approach ensures activities cater to diverse interests while fostering community spirit and individual enjoyment.
Holly Englefield
Operations Director
Holly manages strategic operations, focusing on service expansion and maintaining Nettlestead's transition to employee ownership. Her leadership ensures efficient processes align with the organisation's long-term vision for compassionate care delivery.
Adrienne Tooke
Administration Director
Adrienne oversees administrative functions, ensuring smooth operational workflows and regulatory compliance. Her organisational expertise supports Nettlestead's mission by maintaining efficient back-end systems that enable frontline care excellence.
Questions
What types of care does Nettlestead offer?
We provide residential care, respite care, and homecare services tailored to individual needs.
How does Nettlestead personalise care plans?
We create custom care and social activity plans reviewed regularly to adapt to changing needs.
Is Nettlestead suitable for socially-able elderly individuals?
Yes, we specialise in care for frail but socially-able elderly residents in a homely setting.
Can families visit or participate in the community?
Families are welcome to visit, join meals, and participate in our resident family association.
What training do care staff receive?
Our staff undergo continuous training and are selected for empathy and professional expertise.
