Business Details
35 Years
experience
Your Trusted Partner for IT Network Solutions in Guildford
Established in 1991, VixenUK has built a reputation as a trusted provider of IT network solutions and cloud services for UK small businesses. Our approach focuses on understanding client needs to deliver cost-effective, secure, and scalable technology solutions. We specialise in Microsoft Windows networks, Office 365, and hybrid cloud environments, offering comprehensive services from design and implementation to ongoing support. Our remote support team resolves over 95% of issues within the first call, minimising business disruption.We provide tailored support contracts, proactive network monitoring, and managed security solutions including antivirus, patch management, and automated backups. Based in Guildford, we serve businesses across Surrey, Berkshire, Hampshire, West Sussex, London, and surrounding areas. Our commitment to excellence is reflected in our partnerships with leading technology vendors and our ability to adapt to emerging industry trends while maintaining competitive pricing and performance standards.
Services
IT Network Solutions
Cloud Services
Remote Support
Backup Management
Security Solutions
Details
- Year established: 1991
Highlights and features
- We have over 20 years of experience in Microsoft network solutions
- 95% of support requests resolved remotely within the first call
- Tailored support contracts with fixed price and pay-as-you-go options
- Proactive network monitoring and automated security patch management
- Secure off-site backup solutions with automated data management
Services
IT Network Solutions
We design and implement Microsoft Windows network solutions tailored to business requirements. Our services include server configuration, network security, and integration with cloud platforms. With expertise in hybrid environments, we ensure seamless connectivity and data management while maintaining compliance with industry standards.
Cloud Services
Our cloud services specialise in Microsoft Office 365 and hybrid cloud implementations. We provide migration planning, platform configuration, and ongoing support. By combining on-premise infrastructure with cloud capabilities, we help businesses achieve flexibility, scalability, and cost-effective resource management across Surrey and surrounding regions.
Remote Support
We offer 24/7 remote IT support with 95% of issues resolved within the first call. Our team uses secure remote access tools to troubleshoot network problems, apply software updates, and resolve technical issues without onsite visits, minimising business disruption for clients in Guildford and London.
Backup Management
Our backup solutions include automated off-site storage, monitoring of existing systems, and full management of data retention processes. We implement secure, compliant backup strategies tailored to regulatory requirements, ensuring business continuity for companies in Berkshire and West Sussex.
Security Solutions
We provide comprehensive security management including antivirus, anti-malware, and patch management services. Our proactive approach uses dedicated management servers to distribute updates across networks, protecting against threats while ensuring compliance with security standards for businesses in the London area.
Questions
What IT services do you specialise in for small businesses?
We specialise in Microsoft Windows networks, Office 365 cloud solutions, hybrid cloud implementations, and comprehensive IT support tailored for small businesses across Surrey and London.
How quickly can you resolve IT support requests?
Over 95% of our support requests are resolved remotely within the first call using secure remote access tools, minimising business disruption for our clients.
Do you offer proactive network monitoring services?
Yes, we provide proactive monitoring of network health, security updates, and automated patch management to prevent issues before they affect business operations.
What backup solutions do you provide?
We offer automated off-site backup storage, monitoring of existing systems, and full management of data retention processes to ensure business continuity and compliance.
Which areas do you serve?
We primarily serve Guildford, Surrey, Berkshire, Hampshire, West Sussex, London, and surrounding areas with both onsite and remote IT support services.
How do you manage security updates for client networks?
We use dedicated management servers to distribute antivirus updates, anti-malware definitions, and Microsoft patches across client networks, ensuring consistent protection against emerging threats.
Reviews (1)
Qype User Throbb
Oct 10, 2010
Report
Use these guys often for my business. They have always surprised me with the level of service and knowledge of their staff. No job is a problem and are very responsive to our requests. They work tirelessly until a project is completed. 10/10 guys, keep it up and I'll keep coming back.
