Business Details
50 Years
experience
Trusted Flooring Contractors in Hayes Since 1976
Established in 1976, we have built a reputation as a trusted flooring contractor serving residential and commercial clients across Kent, Surrey, Sussex, and London. Our team combines over 150 years of collective experience in carpet fitting and floor installation, delivering expert solutions tailored to individual client needs. We prioritise a pressure-free approach, offering free measuring services and transparent quotes without obligation. Our commitment to quality is reflected in our extensive product selection, chosen for reliability, value, and aesthetic appeal. With a history of high-profile projects including the Royal Opera House and Fortnum & Mason, we maintain the same personal service that has defined our business since its inception.Our founders, Phillip Spencer and Terry Morris, continue to lead with hands-on expertise, supported by a dedicated team of professionals. We specialise in residential renovations, commercial installations, and bespoke flooring solutions for diverse environments. Our clients benefit from unbiased advice, interest-free sample loans, and a payment structure that requires no upfront fees. This approach has earned us long-term relationships with both private homeowners and major commercial clients. We remain committed to evolving with industry trends while upholding the integrity and craftsmanship that have sustained our business for over four decades.
Services
Residential Flooring
Commercial Flooring
Carpet Fitting
Floor Installation
Measuring Service
Details
- Year established: 1976
Highlights and features
- We offer over 40 years of dedicated flooring expertise
- Our free measuring service includes no obligation quotes
- We provide unbiased advice based on practical requirements
- Our payment structure requires no upfront fees until completion
- We loan samples free of charge for informed decisions
What people say
Quality of work
Expert advice
No obligation quotes
Long-standing service
Professional installations
Services
Residential Flooring
We specialise in residential flooring solutions for single rooms or full house refurbishments. Our service includes expert measurement, unbiased product recommendations, and professional installation. Clients benefit from our extensive experience in selecting carpets and floors that balance aesthetics, durability, and budget requirements.
Commercial Flooring
Our commercial flooring service caters to hotels, theatres, and corporate spaces with complex installation needs. We've completed high-profile projects including the Royal Opera House and Fortnum & Mason. Our approach combines technical expertise with practical considerations for high-traffic environments.
Carpet Fitting
We offer comprehensive carpet fitting services with a focus on precision and customer satisfaction. Our process includes free measurements, sample loans, and a payment structure that requires no upfront fees. We specialise in matching underlay specifications to specific room requirements.
Floor Installation
Our floor installation service covers various hard flooring types with expert attention to sub-floor preparation. We provide technical advice on floor levels and moisture control, ensuring long-lasting installations. The service includes professional measurement and custom cutting plans.
Measuring Service
We offer a complimentary measuring service with no obligation to proceed. Our experienced team provides accurate measurements and visual assessments to determine material requirements. This service forms the foundation for our transparent quoting process.
People
Phillip Spencer
Founding Partner
With over 40 years in the industry, Phillip combines building expertise with hands-on management of installations and business operations. He maintains quality control across all projects while managing administrative requirements.
Terry Morris
Founding Partner
A flooring specialist since 1976, Terry provides expert measurements and design solutions. His experience enables immediate visual assessment of flooring requirements, combining practicality with aesthetic considerations.
Brian Ede
Manager
With over 30 years managing operations, Brian oversees installations, logistics, and client relations. His extensive knowledge ensures efficient project execution while maintaining the company's service standards.
Questions
What areas do you cover for residential flooring?
We serve Kent, Surrey, Sussex, and London, with free measurements available across these regions for residential projects.
Do you offer commercial flooring solutions?
Yes, we've completed installations for venues including hotels, theatres, and high-profile retail spaces across the UK.
How does your quotation process work?
We provide free measurements followed by a transparent quote with no obligation to proceed or upfront payments required.
What experience do you have with historic buildings?
Our team has installed flooring in diverse environments including churches, theatres, and listed buildings since 1976.
Can you help with flooring specifications?
Yes, we provide unbiased advice on product selection based on your specific requirements for durability, aesthetics, and budget.
What payment terms do you offer?
We require no upfront payments, with full payment only due upon completion of work to your satisfaction.