Business Details
42 Years
experience
Trusted Removal Services in Gillingham, Kent
Established in 1984 by Derek Riley, our family-run removals company has grown into a respected international business, with over 70% of our new work coming from customer recommendations. We pride ourselves on delivering a first-class removals and delivery experience across the UK and Europe, supported by a modern fleet of vehicles operated by friendly, professional teams. Our commitment to fairness and respect, combined with our extensive experience in domestic, European, and office moves, ensures a stress-free service tailored to our clients' needs. We offer comprehensive packing services, secure storage solutions, and flexible options to accommodate both small and large moves. Our partnerships with government contracts and leading furniture retailers demonstrate our reliability and ability to meet diverse client requirements.With decades of experience and a focus on customer satisfaction, we aim to make every move as smooth and efficient as possible, providing peace of mind and competitive quotes. Our team is always available to answer questions and address any concerns, ensuring a seamless relocation process from start to finish. Whether you're moving locally or internationally, our dedicated professionals are committed to delivering exceptional service with attention to detail. We understand the challenges of moving and strive to alleviate stress through our efficient loading, transit, and unloading procedures, backed by comprehensive insurance coverage. Our goal is to transform the removals experience by combining traditional values with modern solutions, ensuring every client receives a quality service that meets their specific needs.
Services
Domestic Moves
European Moves
Office Moves
Packing Services
Storage Service
Details
- Year established: 1984
Highlights and features
- We have over 33 years of experience in domestic and international removals.
- Our modern fleet ensures reliable and efficient transportation for all move sizes.
- 70% of our new work comes from satisfied customer recommendations.
- We hold government contracts and partnerships with leading furniture retailers.
- Our team provides 24/7 support for urgent relocation needs.
Services
Domestic Moves
We specialize in local and national house moves, ensuring a seamless transition for homeowners. Our experienced teams handle loading, transit, and unloading with care, using modern vehicles and protective equipment. Clients receive personalized support from booking to completion, with options for full-service packing and storage integration. Our process minimizes stress through clear communication and efficient logistics, backed by comprehensive insurance coverage for added peace of mind.
European Moves
Our European removals service offers tailored solutions for moves to and from France, Spain, and other destinations. We provide full or part-load options with flexible scheduling and storage integration. Dedicated coordinators manage compliance with international regulations, while experienced teams ensure safe handling of belongings. Clients benefit from competitive pricing, regular shipment schedules, and partnerships with trusted storage providers in key European locations to support long-term relocations.
Office Moves
We execute office relocations with minimal disruption to business operations, offering site assessments and customized planning. Our teams handle packing, secure transit, and precise furniture placement, including specialized equipment and IT infrastructure. The process includes coordinated scheduling, real-time updates, and post-move support to ensure smooth resumption of business activities. Clients receive detailed documentation and dedicated account management throughout the relocation.
Packing Services
Our packing solutions range from self-pack material supply to full-service packing by trained specialists. Options include full home packs, fragile-item protection, and bespoke handling for valuables. We use high-quality materials and systematic labeling to ensure safe transit and easy unpacking. Clients receive guidance on preparation and can choose partial services to complement their own efforts, maintaining flexibility while reducing physical strain.
Storage Service
We offer short- and long-term storage solutions with 24/7 security, climate-controlled facilities, and flexible billing. Clients can store single items or full-house contents with access available by arrangement. Inventory management services track stored items, and insurance coverage protects against damage or loss. Our facilities integrate with removal services for seamless transitions between storage and delivery phases.
People
Derek Riley
Founder
Derek Riley founded the company in 1984 with a white Transit van, establishing a family-run business focused on fairness and customer care. His vision transformed the company into an international removals specialist with a modern fleet and 70% of new work from referrals. He maintains oversight of core values while expanding service capabilities to meet evolving client needs.
Questions
What areas do Rileys Removals cover?
We cover Gillingham, Sittingbourne, Maidstone, Medway, Kent, and the UK, with international services to Europe.
Do you offer packing services?
Yes, we provide self-pack materials and full or partial professional packing services for all move types.
Are your removals insured?
All moves include public liability and goods-in-transit insurance for comprehensive coverage.
Can I get a quote online?
Yes, request a quote via our website or contact us directly for a tailored estimate.
Do you handle office relocations?
We specialize in office moves, minimizing disruption with detailed planning and efficient execution.
What storage options are available?
Our secure UK storage facilities offer 24/7 surveillance, heated warehouses, and flexible weekly billing.
Reviews (5)
Lou Smith
Dec 22, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
This team was simply amazing arrived and got on with job in a timely manner the boss Derek was a great communicator and has provided me with an excellent and professional service I would highly recommend to anyone wishing to move
This team was simply amazing arrived and got on with job in a timely manner the boss Derek was a great communicator and has provided me with an excellent and professional service I would highly recommend to anyone wishing to move
Victoria C.
Jul 28, 2021
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Wonderful company! Derek was fantastic to deal with. His team who helped move on the day were fantastic, I couldn't have asked for a more stress free day! They were polite, friendly, professional and managed to move us very quickly. If you're thinking of moving on your own, please think again, this was the best part of moving home for me. I would highly recommend Rileys Removals!
Yildiray Osman
Jun 25, 2021
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Rileys damaged many items on our recent move-when we highlighted our disappointment directly with Derek and requested claiming on his insurance he just talked the talk and broke constant promises of forwarding paperwork for our claim process-we certainly feel the quality ,care and attention was poor and would not want others to experience such a service.
Matt B.
Mar 16, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Really great and attentive team who couldn't do enough to help. Professional and enthusiastic and made sure communication was there throughout. The team were polite and worked extremely hard over two days to ensure our moving experience was a positive one. Thanks again! All the best guys
Services:In-county removals,Storage,Packing/unpacking
Really great and attentive team who couldn't do enough to help. Professional and enthusiastic and made sure communication was there throughout. The team were polite and worked extremely hard over two days to ensure our moving experience was a positive one. Thanks again! All the best guys
Services:In-county removals,Storage,Packing/unpacking
Bernie Doyle
Aug 25, 2020
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I am rather delayed posting this review, but I can't recommend Derek's team enough. The guys got all my stuff moved from my parents to my 5th floor flat in under an hour, with 0 breakages. AND when I got abandoned by a delivery company with my sofa downstairs a few days later who refused to bring it up to my floor and expected all 5"2 of me to do it myself, Derek's team was over to my flat within half an hour to help lug it up the stairs. Professional, friendly, and fantastic service. I recommend to absolutely everyone as a result and certainly won't look anywhere else for future removals. Thanks
