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Business Details
35 Years
experience
Your Trusted Partner for Real Estate Services in West London
Established in 1991, we are a trusted and regulated letting and estate agency serving Ealing, Acton, and wider London areas. Our team provides comprehensive property services including sales, lettings, management, and investment advice, catering to both local and overseas clients. With over three decades of experience, we combine professional expertise with a client-focused approach, ensuring properties meet statutory requirements and investments yield optimal returns. Our services extend to property valuation, tenant referencing, deposit protection, and financial reporting, supported by memberships in Propertymark and the Financial Conduct Authority.

We prioritise transparency, offering monthly income reports and annual accounts to keep clients fully informed. Our dedicated team, led by Director Luca Raimondi, delivers tailored solutions for residential property needs, from furnishing advice to dispute resolution. We adhere to strict safety standards and regulatory compliance, including the Tenant Deposit Scheme, ensuring peace of mind for landlords and tenants alike. Our proven track record in assisting investors build property portfolios underscores our commitment to long-term client success.
Services
Sales Services Lettings Services Property Management Property Investment Valuation Tenant Referencing Deposit Protection Property Maintenance Financial Reporting Inventory Services
Details
  • Year established: 1991
Highlights and features
  • We have over 30 years of experience in London's property market.
  • Our team includes ARLA/Propertymark-certified professionals with industry expertise.
  • We offer comprehensive one-stop services from valuation to property management.
  • We are regulated by the Financial Conduct Authority for financial services compliance.
  • Our monthly income reports ensure full transparency for property investors.
Associations and certifications
  • Propertymark
  • Financial Conduct Authority (FCA)
  • Property Ombudsmen
  • Mydeposits
Services
Property Letting
We specialise in property lettings across Ealing, Acton, and central London. Our services include realistic rental valuations, tenant referencing, tenancy agreements, and property inspections. We ensure compliance with Right to Rent checks and safety standards, offering both furnished and unfurnished options to meet diverse client needs.
Property Management
Our property management covers rent collection, maintenance coordination, and financial reporting. We conduct regular inspections, handle check-ins/check-outs, and ensure compliance with deposit protection schemes. Monthly income reports and annual accounts provide investors with clear financial oversight for tax and investment planning.
Property Sales
We offer professional property sales services including valuation, marketing, viewings, and price negotiation. Our team prepares property particulars, arranges photography, and liaises with solicitors to ensure smooth transactions from appraisal to completion, maximising returns for vendors.
Property Investment
We assist local and overseas investors in building property portfolios through tailored advice on acquisitions, lettings, and management. Our services include market analysis, property sourcing, and financial guidance to optimise long-term investment growth in London's dynamic real estate market.
Valuation
We provide free, no-obligation property valuations to help vendors set competitive prices. Our experts assess market conditions, property condition, and location factors to deliver accurate valuations that align with current trends and investor expectations.
People
Luca Raimondi
Director
With over 20 years' experience in London's rental market, Luca Raimondi leads our lettings team. A member of Propertymark and the Chartered Institute of Arbitrators, he specialises in building client relationships and delivering tailored property solutions.
Questions
What areas do you cover for property services?
We operate in Ealing, Acton, Central London, Bayswater, Kensington, Docklands, and other Southwest and Northwest London areas.
How do you ensure property compliance and safety?
We conduct regular inspections, adhere to statutory requirements, and ensure all properties meet safety standards before and during tenancies.
What property management reports do you provide?
We offer monthly income reports detailing rent payments and expenses, plus annual accounts for tax and investment planning purposes.
Are your lettings services available for unfurnished properties?
While most properties are let furnished, we accommodate landlords preferring unfurnished options upon request.
How do you handle tenant deposit disputes?
Deposits are protected under Mydeposits, with disputes resolved efficiently by independent third-party professionals.
Reviews (6)
G. Sterlicco
Aug 21, 2020 Report
I've been their tennant in Oaktree House for one year. Very reliable agency, very good and quick maintenance service, very friendly letting agents. The whole process of check in and then check out was smooth and easy, Luca is probably the best agent I ever met. Many thanks to Jen and Debbie also. If you are looking for renting in West area I suggest to contact them!
Trevor Browne
Jun 09, 2020 Report
I was very impressed with the professionalism of the staff at Oaktree who assisted with our move to Ealing. Service was amazing and everything flowed smoothly.
Jennifer has been our contact and I must say that she was very supportive and always ready to answer any questions that we threw at her. We also had a few dealings with Luca and George and they were always pleasant and helpful. As long as you're planning to be realistic in your requests and expectations, I highly recommend Oaktree!!
Trevor and Veronica
Laura Iordanescu
May 09, 2018 Report
Very happy with this agency. Living in London can be tricky , but the employees of Oaktree Agency are very professional and responsive , especially Jeniffer , George and Luca. I lived in their property for 1 year, and every time I had a problem with the flat, they were there to assist. I highly recommend.
Laura
Niyokei Hassell
Nov 23, 2017 Report
MAJOR Improvement needed on communication and consideration for peoples time. Travelled 2+ Hours and spent money to get to London to view an apartment only to get there and find no agent. Called to find that the viewing was cancelled as they said we would not be accepted by the landlord. Only to be told upon complaint to the manager that the current tenant actually decided not to move after all.
Understandably, if they found out the morning of it would be hard to relay this before travel had begun. However, when the phone call was made we were already on the underground (no service) but still
Nadia Ivanova
Nov 20, 2017 Report
Recently moved to Ealing with the help of the lovely staff of Oaktree. The whole process went smoothly, and they resolved all the initial teething problems that come with a new property quickly and efficiently. A separate big thank you for rescuing me the other day when I got locked out of my flat! Continue the great work!
Desire Greco
Oct 06, 2017 Report
Wonderful wonderful wonderful, the best service ever! No other way to describe how professional Jennifer And Luca are. I have been really impressed of them, the are very efficient . I have been helped to find a place to live in only 5 working days, they are very caring and they don't let you feel you are alone in your choice. they assist you from the beginning and they really listen what your needs are, a perfect guide for your choice. I highly recommend oaktree to others. thank you so much again Jennifer and Luca.