Business Details
23 Years
experience
Emergency
services
Your Trusted IT Partner in Essex
DynaCom IT Support was established in 2003 with a commitment to delivering exceptional IT solutions tailored to both business and domestic needs. Our foundation is built on technical expertise, with a team comprising Microsoft Certified System Engineers and Dell partners, each bringing over two decades of industry experience. In 2013, we expanded our capabilities through the strategic acquisition of Gravity Consultancy, which strengthened our client base and introduced key team members who remain integral to our operations today. Our mission focuses on becoming a trusted partner for clients, managing their IT infrastructure so they can concentrate on core business activities.We offer a comprehensive suite of services including cloud migration, cybersecurity training, and remote support, underpinned by a personalized approach that has fostered long-term relationships with clients across diverse sectors. Our dedication to staying at the forefront of technological advancements ensures that we provide robust, future-proof solutions while maintaining the personal touch that distinguishes us in an increasingly automated industry.
Services
IT Support
Cloud Services
Cybersecurity Training
Remote Support
Hardware Solutions
Software Support
Data Backup
Network Management
System Upgrades
Technical Consultancy
Details
- Year established: 2003
Highlights and features
- We offer remote support to resolve issues from any location
- Our team includes Microsoft Certified System Engineers with 20+ years' experience
- We maintain partnerships with industry leaders like Microsoft and Dell
- We provide cybersecurity training to enhance business resilience
- Our clients praise our personal approach and reliable problem-solving
Associations and certifications
- Microsoft
- Dell
- Barracuda
What people say
Reliable IT systems
Super-efficient support
Personal touch
Prompt solutions
Great team
Services
IT Support
Our IT support delivers comprehensive solutions for businesses and individuals. With Microsoft-certified engineers and Dell partnerships, we resolve hardware, software, and network issues efficiently. Clients benefit from prompt problem-solving and proactive maintenance that minimizes downtime while ensuring system reliability.
Cloud Services
We specialize in transitioning businesses to flexible cloud-based systems. Our team simplifies complex migrations, ensuring secure data transfer and seamless integration. Clients gain scalable storage solutions and improved remote accessibility while maintaining robust security protocols throughout the process.
Cybersecurity Training
Our cybersecurity training programs address evolving digital threats. Through regular workshops, we educate staff on best practices for data protection and risk management. Businesses gain practical knowledge to strengthen their defenses against phishing, malware, and other cyber threats.
Remote Support
Remote support enables instant problem resolution regardless of location. Using secure tools like BeyondTrust, our engineers diagnose and fix issues in real-time. This service ensures minimal disruption to operations while maintaining the same technical expertise as onsite visits.
Data Backup
We implement robust backup systems to safeguard critical business information. Our solutions include automated cloud backups and physical storage options. Clients benefit from reduced risk of data loss and rapid recovery capabilities during unexpected system failures or cyberattacks.
People
Simon Beckett
Managing Director
Degree-qualified Microsoft Certified System Engineer with over 20 years' IT experience. Leads DynaCom's technical operations and strategic direction while maintaining hands-on engineering involvement.
Russell Thickings
Senior Engineer
30-year IT veteran specializing in financial and manufacturing sectors. Microsoft Certified System Engineer with expertise in Linux and virtualization technologies for enterprise solutions.
Morgan Salmon
Apprentice Engineer
NVQ Level 4 Network Engineer trainee with additional skills in graphic design and web development. Supports core IT operations while pursuing full qualification as a professional engineer.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support including cloud migration, cybersecurity training, remote assistance, data backup, and hardware/software solutions tailored to business needs.
How do you handle urgent technical issues?
Our remote support team resolves critical problems immediately through secure online access, with emergency onsite visits available when required to minimize business disruption.
Are your engineers certified for professional IT support?
Yes, our team includes Microsoft Certified System Engineers with over 20 years' combined experience, supported by partnerships with Dell and Barracuda technologies.
Can you support businesses outside Essex?
While based in Essex, we serve clients nationwide across the UK through remote support and strategic onsite visits for businesses of all sizes.
How do you ensure data security for clients?
We implement enterprise-grade cybersecurity measures including regular staff training, advanced email filtering systems, and robust data backup solutions to protect against modern threats.
